An incentive is something that motivates a user or consumer.
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83 views
What is the best way to demonstrate the value of registration to unlock features?
I'm not sure if I phrased that right, so perhaps my specific case will explain for me. I have buttons for "fave"-ing and marking-as-solved on puzzles in my blog. The users that know the features exist ...
3
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1answer
63 views
Incentives for support agent to provide feedback
I am exploring ways support agents could be encouraged to provide feedback to the system about whether a suggested solution (e.g. user has to delete cookies from browser) solved the problem or not. ...
