experience-based techniques for problem solving, learning, and discovery. Heuristics may be semi-formalized or a simple rule of thumb, an educated guess, an intuitive judgment, or common sense.

learn more… | top users | synonyms

14
votes
6answers
2k views

Discard unsaved changes in tab if user switches to a different tab?

We have a web application with tabs that have read only content. Some users have permission to edit the content; when edit is pressed, the tab's content can be edited. On an edited tab that has ...
1
vote
1answer
84 views

How do I design a web page to use, but not abuse parallax scrolling?

There seems to be a lot of hype around parallax scrolling now-a-days. I'd like to know if there is a best way, or at the very least, a good way to design a web page that uses parallax scrolling, or ...
4
votes
2answers
179 views

How much scrolling is too much scrolling?

In this day in age, it seems that our users are accustomed to scrolling. Sure, it's good to have your main points "above the fold", or in other words, above the point in the browser window that the ...
0
votes
0answers
39 views

How to carry out heuristics evaluation? [duplicate]

I am preparing to carry out an evaluation for user interfaces that I have created for my web application. I am using the 10 Usability Heuristics for User Interface Design by JAKOB NIELSEN as a ...
1
vote
1answer
439 views

Heuristic evaluation. Which set of heuristics follow?

I have to perform an heuristic evaluation of a website. I found in internet several guidelines on which the evaluation is based. I found also this article from Smashing Magazine ...
2
votes
2answers
550 views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
1
vote
3answers
385 views

Best order of heuristics for filtering gift suggestion search results

I have created a gift website where I want users to find gift suggestions based on a series of questions. To display the questions and search results I have two panels on the screen: Panel 1: Search ...
8
votes
6answers
301 views

Help with expert reviews

I am reviewing a client website. Usually I will find plenty wrong and will be able to highlight issues and recommend solutions. The problem with this particular project is that the website is actually ...
1
vote
2answers
211 views

List of statements which can be used to measure the value proposition of a website

I'm looking for a list of statements that can be used to measure the value proposition of a website. For example: The site is intuitive and easy to navigate. The site's content is well structured ...
1
vote
2answers
186 views

What is the minimum amount of information you need in order to perform a quality heuristic evaluation?

My question is tangentially related to this one, but I'd like to take it a step further. Let's assume I'm an outside consultant and I'm working with a product or system that I have very little ...
4
votes
2answers
210 views

Heuristic Evaluation: only for problems?

I am currently preparing myself to conduct a heuristic evaluation of a web application. I am choosing the main tasks to analyse and I already set up which heuristics I want to follow: Nielsen's 10 ...
2
votes
2answers
385 views

Heuristic evaluation by single reviewer - system complexity

I am performing a heuristic evaluation of mobile apps. My worry is, as a single reviewer I am not able to find more than ~35% of the problems - as Nielsen suggests. I am reviewing mobile apps. Does ...
1
vote
2answers
118 views

How useful is carrying out a heuristic evaluation in this circumstance?

Working on a website redesign. We have documentation from workshops that give us insight into the pain points of the existing site from the clients and their business requirements. How useful would ...
3
votes
3answers
312 views

Giving customers a “usability score”?

Giving a (software) product a numeric usability score is a thought I had in many of my past projects. Having a final verdict in form of a %-value or a grade would give me a certain comparability ...
1
vote
0answers
31 views

Heuristic review [duplicate]

Possible Duplicate: While establishing Heuristics for usability testing,do you advise using your own heuristics or pre defined ones I am working on a simple, yet comprehensive Heuristic ...
7
votes
3answers
199 views

What makes a user think a webpage is 'broken'?

I'm looking to build a set of usability heuristics to use for projects at my current company, and I think it would be useful if we could include a check for elements that suggest to users an ...
5
votes
2answers
1k views

Citing the 10 heuristics of Jakob Nielsen

I am writing a research proposal, I expect those who read it might have very little knowledge about usability. I wanted to cite the 10 heuristics of Jakob Nielsen. Is there a paper/book that talks ...
3
votes
2answers
181 views

What should the default selected action be for destructive actions in a dialog?

When a user is about to perform a destructive action that cannot be undone, what should the default selected option be on the confirmation/warning dialog box? In this example, the user is about to ...
3
votes
2answers
373 views

When best to perform a heuristic evaluation?

I am currently introducing industry standard usability practices & processes into our software development cycle. The following prototype phase has been introduced which consists of the following ...
4
votes
1answer
248 views

Are there any detailed heuristics/guidelines for digital magazines on tablets?

I'm interested in digital magazines on tablet devices, especially on the iPad. With magazines that already exist in print, i've noticed at least two different concepts for digital editions of said ...
2
votes
1answer
549 views

Heuristics checklist for tablets

I am doing a heuristic evaluation of my company web based product designed for Tablets. Do you know any heuristics checklist specifically meant for tablets? If so can you please share it?
8
votes
4answers
402 views

While establishing Heuristics for usability testing,do you advise using your own heuristics or pre defined ones

I am conducting a usability study of medical content delivery systems and I was planning to use some heuristics present in a CHI paper for my Heuristic evaluation.However since the area of focus is ...
6
votes
4answers
2k views

Usability Guidelines

I am supposed to evaluate a few websites to find out whether they comply with Jacob's Nielsen Heuristics... But I am having trouble understanding the heuristics. Can somebody please explain? These ...
5
votes
1answer
173 views

When conducting an heuristic evaluation, do you also make note of conforming elements?

When conducting an heuristic evaluation, do you you also make note of the elements that conform, or do you only look for elements that do not conform to the heuristics?
1
vote
1answer
303 views

Heuristic approaches for users' evaluation of UX

A heuristic evaluation typically employs three main approaches; Provide evaluators with a set of tasks to be carried out Provide system goal’s and let evaluators develop their own tasks Let ...
1
vote
4answers
286 views

Any inputs on how to conduct an usability evaluation of a site (when you dont have access to user data) [duplicate]

Possible Duplicate: How to find out usability problems myself? A lot of times I have been asked by friends to have a look at their sites or apps which they designed and give feedback from ...
10
votes
5answers
2k views

Best way to execute heuristic reviews

When reviewing an interface without the benefit of usabilties testing results, is there a standard way to do heuristic evalutions of an interface?
6
votes
1answer
2k views