2
votes
2answers
344 views

Heuristic evaluation by single reviewer - system complexity

I am performing a heuristic evaluation of mobile apps. My worry is, as a single reviewer I am not able to find more than ~35% of the problems - as Nielsen suggests. I am reviewing mobile apps. Does ...
3
votes
3answers
281 views

Giving customers a “usability score”?

Giving a (software) product a numeric usability score is a thought I had in many of my past projects. Having a final verdict in form of a %-value or a grade would give me a certain comparability ...
10
votes
5answers
2k views

Best way to execute heuristic reviews

When reviewing an interface without the benefit of usabilties testing results, is there a standard way to do heuristic evalutions of an interface?
8
votes
6answers
292 views

Help with expert reviews

I am reviewing a client website. Usually I will find plenty wrong and will be able to highlight issues and recommend solutions. The problem with this particular project is that the website is actually ...