Increased detail and explanation for users to gain understanding on certain topics.

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2answers
111 views

what's the name or how to search for this “guiding” process?

Platform I'm working on suffer huge coldness after registration. Users get confused and leave, because they have no idea what they can do. To deal with that I want to develop a helping guide to ...
1
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1answer
41 views

What's the best way to indicate that the pop up blocker may stop the user from performing a simple task?

I have an application where user have the option to open all selected items in a new windows. Unfortunately, if the user is running a fancy new-age browser that blocks pop-ups, he doesn’t realize his ...
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1answer
86 views

How does help / user guidance design differ in niche specialist web applications compared to common web design guidelines?

Backstory I'm creating a tutorial/help/guidance system for a web UI. The backend of the system is a complex professional analysis & measurement tool originally launched in the mid 90's that has ...