Increased detail and explanation for users to gain understanding on certain topics.
7
votes
4answers
2k views
UI best practices for FAQ-style presentation
The web application I'm working on has a few pages where a list of questions and their answers will be displayed. All pages have the questions grouped into overall headings (which the users will be ...
5
votes
2answers
207 views
guidelines for creating videos to demonstrate a web application's functionality to end user
In a previous question, a person asked: what are the Best/Standard Practices for Creating & Building Help Files for End User?
My question is related, but already assumes that offering videos for ...
1
vote
1answer
210 views
Mobile Help overlays
We are looking at creating some help screens for a mobile application. These will guide novice users through the interactions required.
My question is: when required to show some content on the ...
7
votes
5answers
1k views
Which type of help system is best?
At my company we create Windows based desktop applications. In the past, we have created .chm files for our help documentation and have been happy with it. We have now been faced with some issues ...
9
votes
2answers
284 views
What's the best term to refer to the pointy part of a comic-book-style balloon UI element?
In discussing balloon-ish UI elements, I've described the pointy part as 'points', 'arrows' or 'spikes', and that seems to get the idea across to many people alright... but I find myself falling ...
11
votes
7answers
521 views
Are 'hints' or 'tips' popups a good idea?
I have a popup that will show every time the user navigates through different sections of the website, with hints like 'how to find feature X'. The popup can be disabled by clicking in a checkbox.
I ...
