I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
Which is more user friendly? Organizing your Help section with popular phrased questions or topics? Clear topics are easier to scan whereas with popular phrased questions you have a chance to match ...
Which is the better user experience for a web app: an integrated support ticket module or a separate app?
I am building a new web app which hopefully will be subscription based, and I am wondering what will be better: to develop a quick ticket module or redirect user to separate knowledgebase / ...