Tagged Questions
6
votes
3answers
77 views
Form prompts inside form fields always wrong?
I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format.
Personally I would consider it terribly wrong (force to memorize data format, ...
3
votes
1answer
64 views
Should your Help section have questions or topics?
Which is more user friendly? Organizing your Help section with popular phrased questions or topics?
Clear topics are easier to scan whereas with popular phrased questions you have a chance to match ...
3
votes
3answers
303 views
CVV “What is this?” help dialog - still necessary?
Many online shopping carts have a "What is this?" help dialog attached to a CVV input field.
Here is an example from Paypal:
My assumption is that more people are familiar with online shopping, ...
9
votes
5answers
1k views
What are some examples of well-designed website tutorial/help systems? [closed]
Background
My company is starting to do some long overdue work on our online help/tutorial system, and the goal is to make it more lively, integrated, and interactive. We have a large database of ...
2
votes
3answers
202 views
How should I design a small help system for a Windows application?
Context
I've written a simple, business application which generates a report from information in a database. The only user input required are two file paths--one to a list of items to report on and ...
2
votes
1answer
146 views
Studies on where users look for help
I saw a study a while ago where someone had tracked where people look onscreen for various types of help - I seem to remember that, for example, they looked to the right of the question for help on a ...
