I've noticed in the edit-profile form on UX Stack Exchange a weird prompt with an important message - the date format. Personally I would consider it terribly wrong (force to memorize data format, ...
Which is more user friendly? Organizing your Help section with popular phrased questions or topics? Clear topics are easier to scan whereas with popular phrased questions you have a chance to match ...
Many online shopping carts have a "What is this?" help dialog attached to a CVV input field. Here is an example from Paypal: My assumption is that more people are familiar with online shopping, ...
Background My company is starting to do some long overdue work on our online help/tutorial system, and the goal is to make it more lively, integrated, and interactive. We have a large database of ...
Context I've written a simple, business application which generates a report from information in a database. The only user input required are two file paths--one to a list of items to report on and ...
I saw a study a while ago where someone had tracked where people look onscreen for various types of help - I seem to remember that, for example, they looked to the right of the question for help on a ...