Tagged Questions
5
votes
2answers
187 views
Context sensitive help - making sure they use it
I want to add a context-sensitive help to my interface. It's a complex of numerous screens and data fields, intended for the trained enterprise user.
Following this question and this one about why ...
15
votes
2answers
439 views
What happened to “What's this?” help?
"What's this?" help or context-sensitive help* used to be commonplace in Windows applications a few years ago. Dialog windows had an additional "?" button in the top right, that when clicked, gave you ...
3
votes
4answers
687 views
Why is embedded help not popular?
I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this:
So why we don't see this directly on website (service provider), ...
19
votes
5answers
2k views
Best practices for online help
we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...
