a popular new trend in design as of 2014 which has been replacing more bubble-like, glossy interfaces for two or three years. The nemesis of skeuomorphism in software design.

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Service/Request/Ticket analogy

I have a web application with a page that contains a person and several services that are provided to that person. The services can be hardware and IT/Networking. e.g. Desk, PC, domain account etc... ...