Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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0
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0answers
26 views

How to give multi-location feedback to the user on a dashboard (data-heavy screen)?

So, i have a dashboard screen which can display a lot of data, in charts, tables, or single numbers. An input field is located at the bottom of the screen, and what the user inputs there can change ...
3
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0answers
33 views

Delayed Auditory Feedback, reduce stress if not your own voice?

I am working on an app to provide Auditory Feedback to users to help speech fluency, comprehension, and pronunciation. Essentially trying to create a digital version of this product: Toobaloo (I have ...
1
vote
1answer
100 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. ...
1
vote
1answer
38 views

Showing order confirmation after online food ordering

I am developing an online food ordering platform. It has the following steps. 1. 1st Screen: Menu from where user add food to cart 2. Second Screen: Give payment info 3. 3rd Screen: Review and submit ...
21
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7answers
4k views

What is the right success message?

What would be the right success message when the the user deletes a record? I could think of the following: Record has been successfully deleted Record has been deleted Record was successfully ...
0
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1answer
41 views

How to represent inhalation and exhalation periods with visual and audio during a breathing exercise?

I am thinking about designing a mobile application that would guide the user through a slow breathing technique. Typically, inhalation and exhalation would have a fixed duration of a few seconds each. ...
1
vote
1answer
146 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
1
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3answers
152 views

Difference between Notice and Info messages?

I designed a program that is used to send data through the socket. In each program action, I display a message about process state. I'm confused by when to display a Notice message or Info message. ...
5
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2answers
119 views

How to handle undo when the change is not on screen

In user interfaces with any kind of toggleable or overlapping views, what is a good way to handle undo when the effect of undoing is not visible? For instance, in OS X Finder, if a user renames a ...
1
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2answers
94 views

Should bulk-editing functions be hidden until a table row is selected, or is there a better solution?

As an example, MailChimp displays subscriber lists in a table/data grid. Notice that while the user can select one or more rows using the check box at the left of each row, he doesn’t know what ...
2
votes
1answer
148 views

How to tell user there are no more results - infinite scroll

We display search results with mechanism similar to infinite scroll. The only difference is that you can see more results by clicking "Show more" button at the end of the list - no automatic loading ...
6
votes
12answers
466 views

Which words to use to motivate visitors to comment?

I'm trying to find the best words to motivate visitors to comment on my website (IT based blog/portal). Commenting rate is ~ 0.1% (1 comment per 1000 visitors). This is the default one (for Drupal): ...
2
votes
2answers
118 views

Android: Guide user to pull to refresh

I am using SwipeRefreshLayout in an Android device. I would like a visual feedback so that the user can know there is a "pull to refresh" feature enabled. What would be the best method to do this?
1
vote
2answers
200 views

Loading message

I have page that contains a list of tenants that are currently active. To add a new one, there is a link to a full page form that adds the new client to the list of active tenants. This operation ...
1
vote
3answers
194 views

How to display time consuming action?

we got the requirement to provide a function which could be time consuming when the rule has to be applied (up to several minutes). I would like to indicate what causes the performance issue. Some ...
1
vote
7answers
161 views

What kind of feedback is appropriate to inform the user that he's actually offline for a mobile app interface?

What kind of feedback is appropriate to inform the user that he's actually offline? I need the feedback to be simple, clear, understandable, user-friendly and corporate. But I don't know the best way ...
25
votes
1answer
2k views

What do you call a website which is not in beta, but a re-launch with possible teething problems?

we are a launching a new website soon. We have ran some beta versions to users, but we are going to finally press the button, turn off the old one and only have the new website. I want to let users ...
1
vote
0answers
34 views

Guidance on “test and learn” / rapid feedback interface design?

Background We need to build a system that helps users understand the interconnection among related variables. A concrete example (not ours - but analogous) is the relationship among Temperature, ...
3
votes
6answers
691 views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
0
votes
1answer
49 views

Wikipedia UX - Paginated content appealing? [closed]

I would like to get feedbacks on the UI of the service. It provides 48000 public domain books and Wikipedia. The service called "Wikipedia for Readers" let the readers focus on one article, providing ...
1
vote
3answers
110 views

How to best collect Facebook username?

Situation I have a website that allows users to (mostly) anonymously send links to friends via a variety of methods, including a private Facebook message. This does not require logging in. I am ...
2
votes
3answers
85 views

What is the best solution for a session timeout while in edit mode?

We have an enterprise web product that times-out after 15 minutes (for security reasons). We automatically log the user out if they don’t respond to the prompt to stay logged-in. What should we do if ...
2
votes
2answers
173 views

Should we tell users that a link or button will open in a new tab or window & how to do so?

I have encountered users (and myself) who feel that at times when clicking on links it can be surprising when things open in a new window or tab and they didn't expect that action. I believe it would ...
15
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8answers
2k views

How to extract more insightful UX requirements from User

We do iterative releases, and thus I see a good number of user UI/UX requirements come in. Which is great so we can focus on the key areas. Naturally these requests are in the format "The system ...
28
votes
5answers
2k views

At what point should an application change the cursor to an hourglass or display a progress bar?

Our WPF desktop application will be executing various tasks. In general, the average length of time for each task will range from basically instant to a few seconds or longer (possibly minutes). We ...
11
votes
6answers
1k views

Get User To Click The Feedback Button

We have an application (service) where most of our users are not the direct customer. Most of the users are contractors performing data entry and analysis using our software. We don't have direct ...
0
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2answers
149 views

Should disabled elements ever have pointer events?

Modern browsers have a CSS property called pointer-events which has a possible value of none. This value makes it so that no JavaScript listeners nor CSS pseudo classes fired by events (:hover, ...
1
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2answers
158 views

How can I show 2 different products, see both of them but interact just with one first and THEN switch to another one?

Ok, this is my first question here, please forgive me for the long text :) Let's consider we have 2 products to show: product A and product B. They are the result of a process I asked someone else ...
8
votes
3answers
980 views

Action confirmation through double clicking (click-twice confirmation)

Clarification: Let me clarify first: By double-click I mean clicking something twice but not in a quick succession. So here is the question/suggestion: Usually on the web applications, designers have ...
3
votes
1answer
78 views

What is the best way to get good feedback on my designs from my team?

What is the best medium for getting feedback from my team? Sitting down with people is most helpful but takes most time. Sitting down with individuals gets high quality feedback but ends up with me ...
3
votes
3answers
65 views

How to deal with multiple feedbacks from a single action

This one is a bit tricky: I have to give the user 2 actions for every object on my app: Add to list and Feature (that's the best translation I could come up with). The problem is: Add to list adds an ...
0
votes
1answer
86 views

Is it a good idea to check if user has already registered an iCloud email and alert if they have?

I think checking coincidences between an user email with another email but with the @icloud.com extension would be a great feature to add on a registration process. This would be a great way to try ...
20
votes
7answers
2k views

How do you build empathy for users that you don't relate to?

I'm currently working on defining and improving the way my company handles customer feedback and, in particular, feature/improvement requests. One challenge I have is that I don't empathise with our ...
18
votes
4answers
3k views

Colleagues drip-feeding me feedback from random users. What should I do?

I'm in the middle of a UX project, including on-site user tests. Colleagues are drip-feeding me ideas / suggestions / feedback etc from random users that I haven't tested. In some ways it's fair ...
2
votes
4answers
78 views

Indicating the stages of loading in an app rather than just the word “Loading…”

If a process takes a long time to execute in a tablet app and the ui is blocked during this load time, is there any benefit to informing the user what is actually being performed, e.g the stage that ...
0
votes
1answer
135 views

Is the JIRA Issue Collector useful for collecting UI feedback? If so, any best practices? [closed]

In my company we use JIRA issues in each product function to track and manage our work. The UI designers also use this on a daily basis. While exploring, I came across a feature called Issue ...
14
votes
4answers
467 views

What do you call a form that changes based on users answers?

I am looking for what to call the UX idea of a form that changes based on the answers a user has entered. For example a web form that asks: Are you satisfied with your purchase? If you answer ...
96
votes
11answers
12k views

How to “force” users to upgrade their browser?

I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads! I have a site that works well with the modern ...
1
vote
2answers
50 views

How to handle success feedback message for negative setting preferences?

For any settings/preference related changes (positive), we show a success message. We are using "success message text with light green box with green tick" placed on the top of the page for this. Our ...
1
vote
2answers
85 views

SMS: Confirm Opt Out

I am working on a SMS (text message) service. Customers will receive text alerts to important information. The message will inform the user they may reply "STOP" to opt out of future messages. This ...
0
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0answers
24 views

What is the best feedback for a generic error? [duplicate]

What error message can I use instead of the following: "Oops! Something's wrong.. Sorry!" "An error occurred." We are developing a business web app so I need something that's not too casual. Thanks ...
7
votes
2answers
427 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
11
votes
5answers
575 views

Production Reaction Cards - too many?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I do see how the tool ...
3
votes
3answers
271 views

How to ask for details to a poor reviewer?

Our company has an Android application online, able to be downloaded. We have a lot of daily downloads and reviews, and we currently have a pretty heavily maintained rate of 4.37/5 On the other hand, ...
7
votes
2answers
350 views

How to display UI operation delay

I am implementing some UI functionality. I have a button that perform some short or long (time) action. I have implemented so logic: if action's execution time more then some in milliseconds, then ...
2
votes
1answer
125 views

Delivering updates: Separate beta channel or staged rollouts?

Let's say I have a program with an automatic-updating feature. When I'm shipping a new update, I can do either of the following (or both): Provide a beta channel for advanced users to test the ...
1
vote
1answer
97 views

What would be the best way to display “Content submitted” confirmation message after an user posts a question / answer / comment?

Usually it is displayed similarly to this: [Your content has been submitted - System message] [Content - Copy of the content that will be visible] [Edit | Remove]
12
votes
9answers
3k views

How do you reduce the number of emails users send you?

We have a website for an amateur sports club www.cugc.org.uk with a lot of content, we have put a lot of effort into providing all the relevant information to new members or those interested in ...
5
votes
3answers
170 views

Changing text on a button twice after action

Is it acceptable to change the text in a button straight after an action has been performed to show the action was successful and then change the text again after a short delay (as the button will ...
41
votes
13answers
6k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...