Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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3
votes
2answers
62 views

Should there be a preview screen after uploading excel?

If user is uploading an excel which is containing 100s of records, and each record may have 35-45 attributes we would like to show them a preview of data which they are uploading before they ...
2
votes
2answers
47 views

What feedback message should be appropriate in this case?

I am creating a time reporting tool. Users will use this web app to enter and record the time they spend on an activity (task). Users can add time in hh:mm format. Users can also enter values in ...
1
vote
1answer
23 views

Show confirm dialog to confirm receipt of a product and leave feedback

I have an "e-commerce" mobile site where there is an option for the user to confirm he received the product and then to leave a feedback about it, something like this: User clicks on a button "I ...
1
vote
2answers
91 views

How best to display whether a user is in a global setting vs. a local setting

I am designing an application where the user has a data grid of records and different types of notification: new mail, new tasks, new issues, new assignments. The user can click on the data grid and ...
3
votes
3answers
106 views

Does the user want a notification when an action is performed successfully?

Is it good practice or not to give the user a notification of a successfully performed action? Like saving or deleting an item. Is it annoying and excessive or is it useful? I am mostly referring ...
2
votes
0answers
35 views

What are the best practices for keeping and analyzing unstructured user feedback?

To get and analyze users' feedback is vital for designing successful products as all of you perfectly know. It is more or less clear what to do with surveys' results, but what is the best way to keep ...
1
vote
3answers
43 views

Feedback for invalid selection of the text

In my application user is allowed to add objects in text (represented as HTML tags) by selecting a part of it. Something like in the rangy.js demo but the object is being added immediately after users ...
2
votes
1answer
212 views

Self hosted user feedback options [closed]

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
13
votes
7answers
8k views

Reasonable character limit for a comment field on a site feedback form?

I have a simple feedback form (see screenshot) on each page on a site. The user has to select whether the page was helpful or not (radio buttons yes/no) and there is also a text area input where the ...
0
votes
0answers
30 views

Combining menu navigation with numerical survey results

I have a website where users answers a set of questions and are then provided different feedback depending on their answers. The answers on the questions are translated to a numerical value between 0 ...
1
vote
6answers
166 views

Indicating that text was user-modified

My application includes a simple table/grid view, that is initally populated with money values by an automated calculation. Users will usually just take the values as they are, but they have the ...
2
votes
1answer
62 views

Guidance on “test and learn” / rapid feedback interface design?

Background We need to build a system that helps users understand the interconnection among related variables. A concrete example (not ours - but analogous) is the relationship among Temperature, ...
9
votes
1answer
204 views

Delayed Auditory Feedback, reduce stress if not your own voice?

I am working on an app to provide Auditory Feedback to users to help speech fluency, comprehension, and pronunciation. Essentially trying to create a digital version of this product: Toobaloo (I have ...
1
vote
0answers
64 views

Optimal mobile tap feedback animation duration

What is the optimal or a good duration for mobile tap feedback? Case: User taps a control/button and a comprehensive animation is used to tap show feedback. How long should it be? A similar question ...
0
votes
1answer
46 views

how to find out if users are willing to upgrade their browser?

Referring to this answer from @DA01 Do a significant number of users of your web site use IE8 or earlier and would they be unwilling to upgrade to use your site? If so, then yes. ...
3
votes
5answers
511 views

Is there a better way to show 3 states of 2 types of data?

We are writing a web-based testing application where the user (teacher) can't move on to the next step in the process until all students (a young age group) have completed 2 separate tests. First all ...
3
votes
1answer
84 views

One-step versus two-step user feedback experiences

I am working on a user feedback mechanism, and have seen conflicting content out there on the best way to remove user-friction from submitting useful feedback. There is the simple and streamlined ...
3
votes
2answers
117 views

How to discourage users from using a feature?

I'm working on a hardware+software product that displays video. It has a brightness/contrast control. Unfortunately, it plugs into another machine (made by a 3rd party) that also has a brightness/...
0
votes
0answers
25 views

How should I phrase survey questions for a list of enhancements of my app?

I did around 20 beta customer interviews and got 30 survey responses 1 month after I released the beta version of my app. I was able to flesh out potential problems and determine the best solutions ...
27
votes
1answer
2k views

What do you call a website which is not in beta, but a re-launch with possible teething problems?

We are launching a new website soon. We have ran some beta versions to users, but we are going to finally press the button, turn off the old one and only have the new website. I want to let users ...
5
votes
5answers
171 views

Pushing back on attitudinal feedback?

I work in an Enterprise UX environment (designing apps for use by my company). We often get feedback that seems heavily attitudinal from many of our employees. Much of this feedback seems to be based ...
1
vote
3answers
93 views

Gathering Users Feedback

I am looking for innovative ways to gather feedback from customers of a platform and a service in a global scale. Although I am willing to talk with users, I am more interested to know if you have any ...
0
votes
1answer
106 views

Do people use feedback buttons on websites?

I see a lot of websites with a fixed "Feedback" button stuck to the center right or some such place. My questions are: a) Do people actually use this to provide feedback? Specifically, is there any ...
9
votes
6answers
13k views

How to convince a user to fill out a survey

I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...
5
votes
5answers
204 views

What is the best way to get good feedback on my designs from my team?

What is the best medium for getting feedback from my team? Sitting down with people is most helpful but takes most time. Sitting down with individuals gets high quality feedback but ends up with me ...
1
vote
1answer
94 views

How to display two different responses (together on the same screen) to a single request

I'm designing the interface for a software for digital signing (with legal value in Italy). The software has a function to verify if the sign is valid and I could have more than a single response. ...
5
votes
2answers
928 views

When evaluating prototypes, how can I ensure the user evaluates specific aspects instead of the product/design as a whole?

I've heard about this issue from different people and written sources. When building prototypes one would like evaluation from users. One type of evaluation is, for each functionality, whether it is ...
1
vote
2answers
97 views

“No video device” feedback examples

My app uses the webcam, some users may have a device not supported or even no device at all. Could you guys give an example of "negative" feedback to the user? I can't decide. "No device detected" "...
1
vote
1answer
111 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. Currently,...
1
vote
2answers
154 views

How to represent inhalation and exhalation periods with visual and audio during a breathing exercise?

I am thinking about designing a mobile application that would guide the user through a slow breathing technique. Typically, inhalation and exhalation would have a fixed duration of a few seconds each. ...
1
vote
4answers
227 views

How do you decide whether you should show a success message or not?

I have an application where the user can perform the following actions. Delete a project - Followed by a confirmation Rename a project Share a project Remove a shared user For those actions, as ...
0
votes
0answers
78 views

How to give multi-location feedback to the user on a dashboard (data-heavy screen)?

So, i have a dashboard screen which can display a lot of data, in charts, tables, or single numbers. An input field is located at the bottom of the screen, and what the user inputs there can change ...
1
vote
1answer
91 views

Showing order confirmation after online food ordering

I am developing an online food ordering platform. It has the following steps. 1. 1st Screen: Menu from where user add food to cart 2. Second Screen: Give payment info 3. 3rd Screen: Review and submit ...
22
votes
7answers
6k views

What is the right success message?

What would be the right success message when the the user deletes a record? I could think of the following: Record has been successfully deleted Record has been deleted Record was successfully ...
1
vote
3answers
422 views

Difference between Notice and Info messages?

I designed a program that is used to send data through the socket. In each program action, I display a message about process state. I'm confused by when to display a Notice message or Info message. ...
5
votes
2answers
129 views

How to handle undo when the change is not on screen

In user interfaces with any kind of toggleable or overlapping views, what is a good way to handle undo when the effect of undoing is not visible? For instance, in OS X Finder, if a user renames a ...
1
vote
2answers
326 views

Should bulk-editing functions be hidden until a table row is selected, or is there a better solution?

As an example, MailChimp displays subscriber lists in a table/data grid. Notice that while the user can select one or more rows using the check box at the left of each row, he doesn’t know what ...
2
votes
1answer
264 views

How to tell user there are no more results - infinite scroll

We display search results with mechanism similar to infinite scroll. The only difference is that you can see more results by clicking "Show more" button at the end of the list - no automatic loading ...
6
votes
12answers
504 views

Which words to use to motivate visitors to comment?

I'm trying to find the best words to motivate visitors to comment on my website (IT based blog/portal). Commenting rate is ~ 0.1% (1 comment per 1000 visitors). This is the default one (for Drupal): ...
3
votes
2answers
261 views

Android: Guide user to pull to refresh

I am using SwipeRefreshLayout in an Android device. I would like a visual feedback so that the user can know there is a "pull to refresh" feature enabled. What would be the best method to do this?
1
vote
2answers
259 views

Loading message

I have page that contains a list of tenants that are currently active. To add a new one, there is a link to a full page form that adds the new client to the list of active tenants. This operation ...
1
vote
3answers
210 views

How to display time consuming action?

we got the requirement to provide a function which could be time consuming when the rule has to be applied (up to several minutes). I would like to indicate what causes the performance issue. Some ...
2
votes
7answers
260 views

What kind of feedback is appropriate to inform the user that he's actually offline for a mobile app interface?

What kind of feedback is appropriate to inform the user that he's actually offline? I need the feedback to be simple, clear, understandable, user-friendly and corporate. But I don't know the best way ...
3
votes
6answers
1k views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
0
votes
1answer
55 views

Wikipedia UX - Paginated content appealing? [closed]

I would like to get feedbacks on the UI of the service. It provides 48000 public domain books and Wikipedia. The service called "Wikipedia for Readers" let the readers focus on one article, providing ...
1
vote
3answers
198 views

How to best collect Facebook username?

Situation I have a website that allows users to (mostly) anonymously send links to friends via a variety of methods, including a private Facebook message. This does not require logging in. I am ...
2
votes
3answers
150 views

What is the best solution for a session timeout while in edit mode?

We have an enterprise web product that times-out after 15 minutes (for security reasons). We automatically log the user out if they don’t respond to the prompt to stay logged-in. What should we do if ...
2
votes
2answers
395 views

Should we tell users that a link or button will open in a new tab or window & how to do so?

I have encountered users (and myself) who feel that at times when clicking on links it can be surprising when things open in a new window or tab and they didn't expect that action. I believe it would ...
15
votes
8answers
2k views

How to extract more insightful UX requirements from User

We do iterative releases, and thus I see a good number of user UI/UX requirements come in. Which is great so we can focus on the key areas. Naturally these requests are in the format "The system ...
28
votes
5answers
3k views

At what point should an application change the cursor to an hourglass or display a progress bar?

Our WPF desktop application will be executing various tasks. In general, the average length of time for each task will range from basically instant to a few seconds or longer (possibly minutes). We ...