Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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6
votes
5answers
249 views

Is it normal for users to ask for more detail than should really be implemented?

I just released my first ever application into the world and asked for feedback. I was surprised by the feedback, because the users are asking for a lot of detail. They seem to want a user interface ...
2
votes
4answers
2k views

Questions to be asked in a survey for Desktop Application

Can you experts please let me know some questions that can be asked in a survey? We have just released an updated version of our data security (encryption) desktop application but the response is not ...
7
votes
2answers
350 views

How to display UI operation delay

I am implementing some UI functionality. I have a button that perform some short or long (time) action. I have implemented so logic: if action's execution time more then some in milliseconds, then ...
5
votes
4answers
279 views

In-Line Form Validation - Checking for numbers in a persons Forename / Surname field

If a user enters numerics in their Forename / Surname field should this trigger the validation - the same as would occur if Alpha characters were entered in a Phone Number field? I would suggest that ...
7
votes
4answers
216 views

Does allowing users to delay a change help them adapt to a new layout?

I've noticed that when Google and Facebook roll out a new interface they often either allow users to opt out of the new look for a brief period or they delay the release but allow users to opt in to ...
4
votes
7answers
506 views

Progress Indicator suggestions for multithreaded operations?

In the old version of our application, the operations performed during loading were sequential. We indicated progress by updating a single-line text string with the component that was being loaded. ...
2
votes
1answer
2k views

Courtesy email, is it always good?

From a UX point of view, when writing to a company email, should the company return a courtesy email (we have received your email), or not? Email responses are also feedback, and as such, I'm ...
21
votes
7answers
4k views

What is the right success message?

What would be the right success message when the the user deletes a record? I could think of the following: Record has been successfully deleted Record has been deleted Record was successfully ...
14
votes
4answers
616 views

Should an interface ever say “thank you”?

I just read an answer to another question, in which Roger Attrill wrote: You might not need to say Thank you if this is a very frequent action or if your user's won't appreciate the nicety - ...
8
votes
3answers
728 views

Design recommendation for a button

I have a form in which the user requests a report to the system by clicking the Send Report Request button. The system then produces scheduled reports according to the interval the user selected ...
3
votes
4answers
466 views

Is there a better way to show 3 states of 2 types of data?

We are writing a web-based testing application where the user (teacher) can't move on to the next step in the process until all students (a young age group) have completed 2 separate tests. First all ...
4
votes
4answers
155 views

Feedback box for site owner, would you provide profanity filter?

I need to implement a feedback tool for a website, would you provide a profanity filter or you wouldn't? And why? From one side, I think would be disturbing for the site owner receive feedback like ...
4
votes
5answers
527 views

Is this color readable?

I'm not sure that this orange color meshes well with my green and white theme, or that it's easily readable. If it is not readable, is there a better color that would be more easily readable? ...
5
votes
4answers
452 views

Disabled buttons while long running task

My application has a toolbar and a lot of buttons on it. Some buttons start a long running processes(tasks). At this moment every task executes asynchronously to allow user to do something else while ...
8
votes
2answers
401 views

Should a progress indicator be clickable?

I am developing a 5 step process for a health insurance provider for an international audience. currently this is a display with three states: 1) completed 2) current step 3) future state (greyed out ...
2
votes
3answers
1k views

How can I make this complex photo upload system easy to use?

I have a rather complex task ahead to change an existing photo upload system for a website. Current Situation: The website has a number of areas in which users can upload photos to (ie: gallery, ...
4
votes
2answers
354 views

Which of the two is the best UI approach for a tablet app destined for reading?

I am in the process of prototyping an application for delivering news content. Our first platform will be the iPad (along with web) but other tablets will follow. Decomposing the application into ...
34
votes
10answers
2k views

What's the point in electronic devices beeping on keypress?

Many electronic devices, mostly cell phones, by default beep on keypress. What's the point in that? Once a key is pressed their state is changed and that's reflected in the graphic interface anyway. ...
13
votes
3answers
1k views

Which is a good method for delete without confirmation?

I have read around a few places that confirmation messages are not the best way to go about warning users, it's best to let them do whatever they want but give them the option to go back. I thought ...
4
votes
3answers
334 views

Feedback wanted - pagination design on data-heavy site

My site is a sports pick'em social game. Given the nature of sports and pick'em, it tends to be a data-intensive site. I'm very wary of any new features or designs that might cause the user to be ...
10
votes
4answers
873 views

How important is feedback?

I think (I don't want to influence you) that feedback is vital. Both for the user as for the design team. I'm trying to convince a team that they should put feedback at the core of every user related ...
4
votes
2answers
569 views

When is it appropriate to use fading animated messages for feedback and notification.

To clarify: these are messages (text or symbols) that appear right at the point of interaction, and then float away and fade out. You see this kind of animation when adding people to your Circle in ...
11
votes
5answers
719 views

What's the best way to get reliable user feedback on a desktop application?

Lately my company has been trying to figure out the best way to get reliable feedback from a our users. It seems that we hear things from our power users and mostly from those who have trouble, but ...
12
votes
3answers
637 views

Do online-feedback tools generate useful feedback?

We'd like to gather feedback from our users after the re-launch of our website. We do usability tests and interviews but I'd like to provide an easy way to give feedback for any user. There are tons ...
4
votes
6answers
549 views

Should I refresh result set after changing Dropdown values ?

I've encountered with this question many times: Assuming I have a table which displays results according to dropdown value. Should I refresh the results automatically each time a value is selected, ...
4
votes
2answers
96 views

What kind of useful information shall we keep in a closed place page on a reviews site?

I'm making an experience design for a place page, knowing that I am working on a reviews writing and sharing site. If a place in real life is now closed and no longer in service, what kind of ...
13
votes
5answers
2k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
4
votes
2answers
803 views

Error Message Advice (for asynchronous/background tasks)

We have a web application which currently performs a number of intensive, time-consuming tasks. The initial design didn't really cope with the levels of information we're now dealing with and we're ...
12
votes
3answers
2k views

Best place for placement of error messages on a form (both generic and specific) [duplicate]

I'm working on a simple registration form which, when invalid data is entered, will display both a generic error (e.g: "There is an error on your form") and also specific errors (e.g: "This is not a ...
8
votes
6answers
337 views

Help with expert reviews

I am reviewing a client website. Usually I will find plenty wrong and will be able to highlight issues and recommend solutions. The problem with this particular project is that the website is actually ...
8
votes
6answers
501 views

Making contact detail form more friendly

I have a windows based form in my project for adding contact details. Here's a screenshot I have added textbox for First name, Last name , var and cst (vat and cst are numbers related to ...
7
votes
9answers
399 views

What are the pros and cons of getting design recommendations from usability test participants?

I'm looking over a usability report, and one thing is jumping out at me: at the end of each section in which an identified usability issue was discussed, is a section entitled "Recommendations." ...
8
votes
4answers
348 views

Background images in input boxes

I have been experimenting with right aligned background image treatments in input boxes for the web lately. Are there any rules of thumb for this type of implementation? Is it considered great ...
6
votes
1answer
664 views

How to facilitate mass data entry?

I am a programmer & I am working on a web app that requires a GUI for facilitating mass data entry. Now this "data entry" can be of different types like audio, video, text etc. I already have ...
4
votes
3answers
280 views

In a site that offers a voting system, should there be extra criteria to “down vote”?

In a site that offers a voting system, should there be extra criteria to "down vote"? I think it would make a lot of sense to add an extra step to down voting someone's question or answer. If you ...
2
votes
2answers
96 views

Which is more suitable Separate Box vs Single box in BrijPad

I have created an editor for fast development BrijPad. I get feedback that there should be two boxes one for input and another for output. but I think for multiple operations it would be ...
13
votes
5answers
446 views

Automatic UI without explicit “perform action” controls

Having seen a number of examples over the years I've been wondering where this kind of interfaces stand today. What I mean by "automatic UI" is the following. Normally on screens, dialogues and web ...
6
votes
7answers
748 views

Where can I post a UI design for feedback from the community? [closed]

I'd like to post a design I'm working on to get some feedback and suggestions from the community. Is this site a good place or are there other better suited sites?
6
votes
1answer
2k views

Standardized (web) application error messages? [closed]

I'm in the middle of coding a bespoke CMS for a company and if there is one thing I hate it's coming up with good copy for "flash" messages (short messages that provide user feedback.) I know how ...
21
votes
2answers
2k views

Do progress bars help completion rates?

I'm expanding on a question I posed in comments on How do you indicate progress to users in a multi-step form?. Roland made the comment "because everybody wants to reach 100% percent" when discussing ...
5
votes
4answers
1k views

Should a light switch be small or big, or does this depend on other factors?

Small and big light switch compared: It's strange that this usually differs by country. The big ones are easier to hit, but the small ones provide better feedback (if you don't immediately see the ...
17
votes
3answers
751 views

How to indicate a table is missing rows that have been filtered out?

Do you know of any aesthetically-pleasing and effective ways of indicating that a table's contents have been filtered, without the filter information getting in the way? Some background on my ...
11
votes
8answers
1k views

How to solicit feedback from customers

What can I do to get customers to contact me and give feedback on my application? I sell a downloadable Windows desktop application, I also have a web application that is under development (so I'm ...
11
votes
4answers
505 views

What is the most effective way to solicit and manage open source project UI feedback?

I'm planning to release a project which will integrate with several popular content management systems as a plugin and operate as a stand-alone service - beyond providing users with a simple contact ...
17
votes
5answers
4k views

The notification tray at the top of Stack Exchange sites: what is it called? And are there other good examples of this?

I'm trying to clean up notifications for a client site and was wondering if the notification pattern that Stack Exchange employs has a name that I can use to search for more examples.
3
votes
2answers
276 views

In a web application, what can I do to allow error messages to be efficent and functional?

While alerts force users to react, sometimes the widget gets lost behind other windows and then blocks the whole application. What other ways can be used to make sure a user will take notice of an ...
19
votes
9answers
942 views

Are confirmation messages for visible changes necessary?

It is almost always a good thing to give status messages to the users. (e.g. "The customer has been added" or "The data has been saved.") But I am asking myself now if I should really always give such ...
11
votes
5answers
576 views

Production Reaction Cards - too many?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I do see how the tool ...