Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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4
votes
1answer
113 views

Crowdfunded feature request system - would it make users hate me?

I develop a free webapp and am thinking of taking some of the most popular and time consuming feature requests and turning them into mini, crowdfunded projects. I would post those on the site and ...
17
votes
4answers
1k views

Showing progress for a long many-step process with a discrete progress bar?

I've got a desktop-focused web application where the user is going to be initiating tasks that take a long time. Sometimes, these tasks will take hours to complete (users don't have to do anything ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
6
votes
2answers
143 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...
8
votes
5answers
9k views

How to convince a user to fill out a survey

I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...
1
vote
0answers
41 views

First go at responsive layout, looking for some constructive feedback [closed]

Note - if this is the wrong SE site for this kind of question please let me know. I wasn't sure whether to place this here or code review. I'm more interested in the usability aspect of this ...
1
vote
4answers
690 views

How should I display a “please wait” animation?

I have to create a "please wait" page on our website. I would think you usually put the words "please wait" with some kind of spinning animation, but do I really need text? Doesn't an hourglass or ...
1
vote
4answers
111 views

Leave data in form after submission?

I've got a form in my web application that a user would use to send messages to another user of the system. So for example, a manager might want to send a message to all of their direct reports about ...
4
votes
5answers
484 views

Is this color readable?

I'm not sure that this orange color meshes well with my green and white theme, or that it's easily readable. If it is not readable, is there a better color that would be more easily readable? ...
3
votes
7answers
671 views

Where can I post a UI design for feedback from the community? [closed]

I'd like to post a design I'm working on to get some feedback and suggestions from the community. Is this site a good place or are there other better suited sites?
8
votes
4answers
1k views

Mockup review process [duplicate]

Possible Duplicate: How can we improve the internal wireframe review? I am trying to understand what the best practices are for sharing mockups with clients online and capturing ...
5
votes
4answers
395 views

Disabled buttons while long running task

My application has a toolbar and a lot of buttons on it. Some buttons start a long running processes(tasks). At this moment every task executes asynchronously to allow user to do something else while ...
2
votes
4answers
2k views

Questions to be asked in a survey for Desktop Application

Can you experts please let me know some questions that can be asked in a survey? We have just released an updated version of our data security (encryption) desktop application but the response is not ...
8
votes
6answers
486 views

Making contact detail form more friendly

I have a windows based form in my project for adding contact details. Here's a screenshot I have added textbox for First name, Last name , var and cst (vat and cst are numbers related to ...
0
votes
1answer
330 views

examples of user feedback for evaluation of other users' answers

As an academic project, I'm developing a simple facebook application. I intend it to be some kind of a mind game exploring creativity. Its current design is simple: the user just writes a short ...
8
votes
4answers
248 views

Is there ever a circumstance where the user should be notified of a user interface no-op?

The headline may be a bit confusing, so here's a web example (although this question is equally applicable to desktop applications): I open up the same eBay listing in 2 separate tabs of my web ...
16
votes
4answers
520 views

How to give users feedback about rejected input?

I've got a mobile app where the user takes a photo of an object. This photo is to go through some heavy-duty image processing server-side, so to prevent large wastage of time, a simple pre-check is ...
5
votes
3answers
361 views

Managing an App's Loading Time Expectations

I was recently asked to come up with a framework to benchmark loading time expectations based on the tasks being performed in the app. I found that there were three categories in which I could define ...
2
votes
3answers
2k views

Fixed Feedback button on the side of LEFT or RIGHT side of the window?

My start up [WEBSITE] is going to be launching in private beta soon and we're trying to decide where our feedback button/tab should go. We've looked at how UserVoice does theirs (bottom right) and ...
3
votes
2answers
142 views

Where do users expect to see feedback?

Circumstances where a user is adding a list of items to a page and hitting save then adding another. Where would the user expect to see items saved prior? Is it above the "add another" button or ...
23
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
4
votes
3answers
138 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
10
votes
6answers
560 views

How do I explain the consequences of an action to a user who refuses to read?

A shared frustration among pretty much all software designers is how to communicate important issues to users when they simply refuse to read even the shortest amount of text. The short and sweet of ...
7
votes
4answers
215 views

Does allowing users to delay a change help them adapt to a new layout?

I've noticed that when Google and Facebook roll out a new interface they often either allow users to opt out of the new look for a brief period or they delay the release but allow users to opt in to ...
8
votes
2answers
1k views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
6
votes
1answer
449 views

Why is HideSelection the default on Windows?

I've always wondered why Windows controls have their HideSelection property set to true by default? Example (TreeView): ...
9
votes
5answers
3k views

What symbol to use to represent feedback

When reading Which "Like" symbol is best to use I suddenly realised that the UX community may be able to help me solve a little problem: I'm working on a site which has just gone in to Beta and as ...
21
votes
2answers
2k views

Do progress bars help completion rates?

I'm expanding on a question I posed in comments on How do you indicate progress to users in a multi-step form?. Roland made the comment "because everybody wants to reach 100% percent" when discussing ...
4
votes
3answers
236 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
7
votes
2answers
390 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
2
votes
2answers
164 views

Should a flash message be used for toggle buttons that perform actions immediately?

I have a simple interface for managing a user's account in a web app. Clicking each button in the interface performs the action immediately: download bmml source – Wireframes created with ...
2
votes
1answer
102 views

How long should I wait before a user is unable to change a page rating?

I'm currently building a page rating/feedback component. Some of the requirements I'm trying to figure out is how long should I wait before preventing a user from changing their mind/page rating? ...
17
votes
5answers
427 views

Can a page rating with feedback be more effective than a longer usability survey for identifying problem areas?

Our government website has thousands of informational pages, many online self-service task flows and 20+ content editors / stakeholder groups. In the past, periodic usability surveys have been ...
11
votes
7answers
4k views

Reasonable character limit for a comment field on a site feedback form?

I have a simple feedback form (see screenshot) on each page on a site. The user has to select whether the page was helpful or not (radio buttons yes/no) and there is also a text area input where the ...
12
votes
3answers
623 views

Do online-feedback tools generate useful feedback?

We'd like to gather feedback from our users after the re-launch of our website. We do usability tests and interviews but I'd like to provide an easy way to give feedback for any user. There are tons ...
8
votes
4answers
848 views

Action confirmation through double clicking (click-twice confirmation)

Clarification: Let me clarify first: By double-click I mean clicking something twice but not in a quick succession. So here is the question/suggestion: Usually on the web applications, designers have ...
44
votes
6answers
2k views

Should I provide feedback from a save button?

I'm currently in the process of developing a Windows Application which produces Word Documents. In the program there is the ability to save your progress (different to the "Save as a Word Document" ...
4
votes
2answers
149 views

Forgiving Format: Rewrite on blur or ASAP?

I'm implementing the forgiving format pattern for phone numbers and social security numbers on a web site. Basically, the idea is the user types their (US) phone number: 5558675309 The system ...
0
votes
1answer
301 views

Gathering end user feedback on a mobile device

I would like to be able to solicit feedback (comments, suggestions, etc) from end users within my mobile business applications. I would expect the feedback to range from "I really love/hate this" to ...
0
votes
1answer
71 views

How to enter separate amounts then give feedback if the total meets a given amount?

case: During an ordering process, the user should be able to divide a given amount of money into a '1 to infinite' number of pots. So the sum of everything should be exactly the same when the step is ...
22
votes
11answers
1k views

Explaining “circular reference” to a non-technical end user

Please advise on simple, intuitive language for explaining a circular reference. I have a situation where adding children to a parent entity from the UI works just fine. I prevent circular ...
8
votes
4answers
315 views

How can I maintain usability on a slow system?

Obviously a huge part of a positive UX is a fast, responsive design. The software I work with (Electronic Medical Records) is sometimes used on sub-standard devices (e.g. ancient desktop PCs) or in ...
2
votes
2answers
189 views

Tool for instant website user feedback [closed]

What are tools that will enable users to quickly give feedback? I imagine the user could always click on any element of the webpage (or do it without referring to an element) and just shoot a ...
17
votes
5answers
3k views

The notification tray at the top of Stack Exchange sites: what is it called? And are there other good examples of this?

I'm trying to clean up notifications for a client site and was wondering if the notification pattern that Stack Exchange employs has a name that I can use to search for more examples.
6
votes
4answers
1k views

Any usability studies on password strength meters?

I put together a password strength meter for a signup form, and overall it works very well. It hooks into our DB for the "rules" (number of characters required, mix of letters and numbers, etc.), and ...
4
votes
2answers
1k views

Another word for a group of people

I am creating a facility to allow people to create groups to put people in that they like to keep in touch. I need a name for these groups and the obvious answer is 'group'. However, groups are ...
5
votes
2answers
263 views

Personas: Do you study current users, potential users, or both?

From my understanding of personas, one of the main purposes is to find out how your users behave and what their mental models of the system might be. I had always thought that, like in usability ...
52
votes
10answers
5k views

Refusing a user permission to click a URL

I've been asked to work on a system message on an intranet where by there are various URLs (linking to lists of content) that have permission rights attached to them, so only certain users have access ...
34
votes
10answers
2k views

What's the point in electronic devices beeping on keypress?

Many electronic devices, mostly cell phones, by default beep on keypress. What's the point in that? Once a key is pressed their state is changed and that's reflected in the graphic interface anyway. ...
0
votes
1answer
139 views

While creating a feedback form popout ,is it advisable to have it as the same color as the background

I help out in the design of a non profit organization and I was working on creating a feedback form using Jquery which pops up on selecting a link in the footer .The form is a light grey in color ...