Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

learn more… | top users | synonyms

7
votes
6answers
468 views

Making contact detail form more friendly

I have a windows based form in my project for adding contact details. Here's a screenshot I have added textbox for First name, Last name , var and cst (vat and cst are numbers related to ...
7
votes
4answers
199 views

Does allowing users to delay a change help them adapt to a new layout?

I've noticed that when Google and Facebook roll out a new interface they often either allow users to opt out of the new look for a brief period or they delay the release but allow users to opt in to ...
7
votes
5answers
729 views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
2answers
331 views

Should a progress indicator be clickable?

I am developing a 5 step process for a health insurance provider for an international audience. currently this is a display with three states: 1) completed 2) current step 3) future state (greyed out ...
7
votes
2answers
353 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
6
votes
5answers
221 views

Is it normal for users to ask for more detail than should really be implemented?

I just released my first ever application into the world and asked for feedback. I was surprised by the feedback, because the users are asking for a lot of detail. They seem to want a user interface ...
6
votes
4answers
1k views

Any usability studies on password strength meters?

I put together a password strength meter for a signup form, and overall it works very well. It hooks into our DB for the "rules" (number of characters required, mix of letters and numbers, etc.), and ...
6
votes
5answers
190 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
6
votes
3answers
191 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
6
votes
2answers
130 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...
6
votes
1answer
1k views

Standardized (web) application error messages? [closed]

I'm in the middle of coding a bespoke CMS for a company and if there is one thing I hate it's coming up with good copy for "flash" messages (short messages that provide user feedback.) I know how ...
6
votes
1answer
322 views

Why is HideSelection the default on Windows?

I've always wondered why Windows controls have their HideSelection property set to true by default? Example (TreeView): ...
6
votes
1answer
551 views

How to facilitate mass data entry?

I am a programmer & I am working on a web app that requires a GUI for facilitating mass data entry. Now this "data entry" can be of different types like audio, video, text etc. I already have ...
5
votes
5answers
298 views

What is an appropriate UI for a prepopulated textbox that you can overwrite?

Suppose I have an edit box that gets prepopulated with text. For example, in tax prep software, there may be a function that computes a value that is displayed, but then also allows you to change that ...
5
votes
3answers
353 views

Which are some examples of digital applications using sounds to enhance the user experience?

Reading The design of everyday things I got to the section Using sound for visibility where Norman, the author, explains some of the advantages and disadvantages of using sound: Sometimes things ...
5
votes
4answers
260 views

In-Line Form Validation - Checking for numbers in a persons Forename / Surname field

If a user enters numerics in their Forename / Surname field should this trigger the validation - the same as would occur if Alpha characters were entered in a Phone Number field? I would suggest that ...
5
votes
3answers
515 views

Is it a good practice to include a feedback button?

Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
5
votes
2answers
308 views

How to display UI operation delay

I am implementing some UI functionality. I have a button that perform some short or long (time) action. I have implemented so logic: if action's execution time more then some in milliseconds, then ...
5
votes
2answers
238 views

Personas: Do you study current users, potential users, or both?

From my understanding of personas, one of the main purposes is to find out how your users behave and what their mental models of the system might be. I had always thought that, like in usability ...
5
votes
4answers
368 views

Disabled buttons while long running task

My application has a toolbar and a lot of buttons on it. Some buttons start a long running processes(tasks). At this moment every task executes asynchronously to allow user to do something else while ...
5
votes
4answers
1k views

Should a light switch be small or big, or does this depend on other factors?

Small and big light switch compared: It's strange that this usually differs by country. The big ones are easier to hit, but the small ones provide better feedback (if you don't immediately see the ...
5
votes
2answers
113 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
5
votes
4answers
241 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...
5
votes
3answers
241 views

Absence of negative feedback vs. presence of positive feedback

Anyone know of any research or guidelines on if/when relying on the absence of negative feedback is more appropriate than providing explicit positive feedback? Background: I'm working on an ...
5
votes
3answers
328 views

Managing an App's Loading Time Expectations

I was recently asked to come up with a framework to benchmark loading time expectations based on the tasks being performed in the app. I found that there were three categories in which I could define ...
5
votes
2answers
288 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
4
votes
7answers
447 views

Progress Indicator suggestions for multithreaded operations?

In the old version of our application, the operations performed during loading were sequential. We indicated progress by updating a single-line text string with the component that was being loaded. ...
4
votes
3answers
257 views

In a site that offers a voting system, should there be extra criteria to “down vote”?

In a site that offers a voting system, should there be extra criteria to "down vote"? I think it would make a lot of sense to add an extra step to down voting someone's question or answer. If you ...
4
votes
2answers
142 views

Forgiving Format: Rewrite on blur or ASAP?

I'm implementing the forgiving format pattern for phone numbers and social security numbers on a web site. Basically, the idea is the user types their (US) phone number: 5558675309 The system ...
4
votes
5answers
342 views

How can the mode of a car's transmission be made more clear?

In a car, if you press the accelerator it can do one of three things: make the car go forward. make the car go backward. not move the car at all. The result depends on what gear the car is in, but ...
4
votes
5answers
443 views

Is this color readable?

I'm not sure that this orange color meshes well with my green and white theme, or that it's easily readable. If it is not readable, is there a better color that would be more easily readable? ...
4
votes
3answers
226 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
4
votes
3answers
131 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
4
votes
6answers
400 views

Should I refresh result set after changing Dropdown values ?

I've encountered with this question many times: Assuming I have a table which displays results according to dropdown value. Should I refresh the results automatically each time a value is selected, ...
4
votes
2answers
534 views

Error Message Advice (for asynchronous/background tasks)

We have a web application which currently performs a number of intensive, time-consuming tasks. The initial design didn't really cope with the levels of information we're now dealing with and we're ...
4
votes
3answers
60 views

How do you show that a feature can be selected individually or combined with another feature?

The user has 3 options/features to choose from, but here is the problem: Each feature can be selected separately/on its own. Feature A can be selected/combined with feature B. Feature B can be ...
4
votes
2answers
1k views

Another word for a group of people

I am creating a facility to allow people to create groups to put people in that they like to keep in touch. I need a name for these groups and the obvious answer is 'group'. However, groups are ...
4
votes
3answers
302 views

Feedback wanted - pagination design on data-heavy site

My site is a sports pick'em social game. Given the nature of sports and pick'em, it tends to be a data-intensive site. I'm very wary of any new features or designs that might cause the user to be ...
4
votes
2answers
94 views

What kind of useful information shall we keep in a closed place page on a reviews site?

I'm making an experience design for a place page, knowing that I am working on a reviews writing and sharing site. If a place in real life is now closed and no longer in service, what kind of ...
4
votes
2answers
141 views

Should we force users into providing feedback before dismissing an action item?

Say we have a list of items which are 'action items', in the sense that each item represents a task for the user. The list is compiled automatically in a way resembling a news-feed - there is some ...
4
votes
1answer
110 views

Crowdfunded feature request system - would it make users hate me?

I develop a free webapp and am thinking of taking some of the most popular and time consuming feature requests and turning them into mini, crowdfunded projects. I would post those on the site and ...
4
votes
2answers
329 views

Which of the two is the best UI approach for a tablet app destined for reading?

I am in the process of prototyping an application for delivering news content. Our first platform will be the iPad (along with web) but other tablets will follow. Decomposing the application into ...
4
votes
3answers
443 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
4
votes
1answer
117 views

What kind of feedback is appropriate for a two-finger drag gesture?

In a mobile app, I have a two-finger drag gesture as an advanced feature. I already know about the discoverability problems with multi-touch gestures, and this question is not about that aspect. The ...
3
votes
7answers
419 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
3
votes
7answers
608 views

Where can I post a UI design for feedback from the community? [closed]

I'd like to post a design I'm working on to get some feedback and suggestions from the community. Is this site a good place or are there other better suited sites?
3
votes
3answers
301 views

Am I providing too little feedback?

Consider this form in its blank state. Here's an example of an invalid entry. I pre-filled two fields because I belief that, edge cases aside, most users would attempt to use the form ...
3
votes
4answers
384 views

Is there a better way to show 3 states of 2 types of data?

We are writing a web-based testing application where the user (teacher) can't move on to the next step in the process until all students (a young age group) have completed 2 separate tests. First all ...
3
votes
4answers
145 views

Feedback box for site owner, would you provide profanity filter?

I need to implement a feedback tool for a website, would you provide a profanity filter or you wouldn't? And why? From one side, I think would be disturbing for the site owner receive feedback like ...
3
votes
2answers
272 views

In a web application, what can I do to allow error messages to be efficent and functional?

While alerts force users to react, sometimes the widget gets lost behind other windows and then blocks the whole application. What other ways can be used to make sure a user will take notice of an ...