Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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8
votes
6answers
336 views

Help with expert reviews

I am reviewing a client website. Usually I will find plenty wrong and will be able to highlight issues and recommend solutions. The problem with this particular project is that the website is actually ...
8
votes
4answers
348 views

Background images in input boxes

I have been experimenting with right aligned background image treatments in input boxes for the web lately. Are there any rules of thumb for this type of implementation? Is it considered great ...
8
votes
5answers
10k views

How to convince a user to fill out a survey

I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...
8
votes
3answers
970 views

Action confirmation through double clicking (click-twice confirmation)

Clarification: Let me clarify first: By double-click I mean clicking something twice but not in a quick succession. So here is the question/suggestion: Usually on the web applications, designers have ...
8
votes
4answers
321 views

How can I maintain usability on a slow system?

Obviously a huge part of a positive UX is a fast, responsive design. The software I work with (Electronic Medical Records) is sometimes used on sub-standard devices (e.g. ancient desktop PCs) or in ...
8
votes
4answers
249 views

Is there ever a circumstance where the user should be notified of a user interface no-op?

The headline may be a bit confusing, so here's a web example (although this question is equally applicable to desktop applications): I open up the same eBay listing in 2 separate tabs of my web ...
8
votes
4answers
2k views

Mockup review process [duplicate]

Possible Duplicate: How can we improve the internal wireframe review? I am trying to understand what the best practices are for sharing mockups with clients online and capturing ...
8
votes
2answers
396 views

Should a progress indicator be clickable?

I am developing a 5 step process for a health insurance provider for an international audience. currently this is a display with three states: 1) completed 2) current step 3) future state (greyed out ...
8
votes
2answers
1k views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
7
votes
9answers
396 views

What are the pros and cons of getting design recommendations from usability test participants?

I'm looking over a usability report, and one thing is jumping out at me: at the end of each section in which an identified usability issue was discussed, is a section entitled "Recommendations." ...
7
votes
4answers
215 views

Does allowing users to delay a change help them adapt to a new layout?

I've noticed that when Google and Facebook roll out a new interface they often either allow users to opt out of the new look for a brief period or they delay the release but allow users to opt in to ...
7
votes
2answers
348 views

How to display UI operation delay

I am implementing some UI functionality. I have a button that perform some short or long (time) action. I have implemented so logic: if action's execution time more then some in milliseconds, then ...
7
votes
5answers
1k views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
7
votes
2answers
417 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
7
votes
2answers
422 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
6
votes
12answers
461 views

Which words to use to motivate visitors to comment?

I'm trying to find the best words to motivate visitors to comment on my website (IT based blog/portal). Commenting rate is ~ 0.1% (1 comment per 1000 visitors). This is the default one (for Drupal): ...
6
votes
5answers
248 views

Is it normal for users to ask for more detail than should really be implemented?

I just released my first ever application into the world and asked for feedback. I was surprised by the feedback, because the users are asking for a lot of detail. They seem to want a user interface ...
6
votes
4answers
1k views

Any usability studies on password strength meters?

I put together a password strength meter for a signup form, and overall it works very well. It hooks into our DB for the "rules" (number of characters required, mix of letters and numbers, etc.), and ...
6
votes
5answers
199 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
6
votes
3answers
222 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
6
votes
1answer
2k views

Standardized (web) application error messages? [closed]

I'm in the middle of coding a bespoke CMS for a company and if there is one thing I hate it's coming up with good copy for "flash" messages (short messages that provide user feedback.) I know how ...
6
votes
2answers
148 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...
6
votes
1answer
527 views

Why is HideSelection the default on Windows?

I've always wondered why Windows controls have their HideSelection property set to true by default? Example (TreeView): ...
6
votes
1answer
655 views

How to facilitate mass data entry?

I am a programmer & I am working on a web app that requires a GUI for facilitating mass data entry. Now this "data entry" can be of different types like audio, video, text etc. I already have ...
5
votes
5answers
378 views

What is an appropriate UI for a prepopulated textbox that you can overwrite?

Suppose I have an edit box that gets prepopulated with text. For example, in tax prep software, there may be a function that computes a value that is displayed, but then also allows you to change that ...
5
votes
3answers
452 views

Which are some examples of digital applications using sounds to enhance the user experience?

Reading The design of everyday things I got to the section Using sound for visibility where Norman, the author, explains some of the advantages and disadvantages of using sound: Sometimes things ...
5
votes
4answers
279 views

In-Line Form Validation - Checking for numbers in a persons Forename / Surname field

If a user enters numerics in their Forename / Surname field should this trigger the validation - the same as would occur if Alpha characters were entered in a Phone Number field? I would suggest that ...
5
votes
7answers
724 views

Where can I post a UI design for feedback from the community? [closed]

I'd like to post a design I'm working on to get some feedback and suggestions from the community. Is this site a good place or are there other better suited sites?
5
votes
3answers
672 views

Is it a good practice to include a feedback button?

Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
5
votes
2answers
273 views

Personas: Do you study current users, potential users, or both?

From my understanding of personas, one of the main purposes is to find out how your users behave and what their mental models of the system might be. I had always thought that, like in usability ...
5
votes
4answers
443 views

Disabled buttons while long running task

My application has a toolbar and a lot of buttons on it. Some buttons start a long running processes(tasks). At this moment every task executes asynchronously to allow user to do something else while ...
5
votes
4answers
1k views

Should a light switch be small or big, or does this depend on other factors?

Small and big light switch compared: It's strange that this usually differs by country. The big ones are easier to hit, but the small ones provide better feedback (if you don't immediately see the ...
5
votes
2answers
142 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
5
votes
4answers
265 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...
5
votes
2answers
113 views

How to handle undo when the change is not on screen

In user interfaces with any kind of toggleable or overlapping views, what is a good way to handle undo when the effect of undoing is not visible? For instance, in OS X Finder, if a user renames a ...
5
votes
3answers
305 views

Absence of negative feedback vs. presence of positive feedback

Anyone know of any research or guidelines on if/when relying on the absence of negative feedback is more appropriate than providing explicit positive feedback? Background: I'm working on an ...
5
votes
3answers
165 views

Changing text on a button twice after action

Is it acceptable to change the text in a button straight after an action has been performed to show the action was successful and then change the text again after a short delay (as the button will ...
5
votes
3answers
379 views

Managing an App's Loading Time Expectations

I was recently asked to come up with a framework to benchmark loading time expectations based on the tasks being performed in the app. I found that there were three categories in which I could define ...
4
votes
7answers
496 views

Progress Indicator suggestions for multithreaded operations?

In the old version of our application, the operations performed during loading were sequential. We indicated progress by updating a single-line text string with the component that was being loaded. ...
4
votes
3answers
279 views

In a site that offers a voting system, should there be extra criteria to “down vote”?

In a site that offers a voting system, should there be extra criteria to "down vote"? I think it would make a lot of sense to add an extra step to down voting someone's question or answer. If you ...
4
votes
2answers
154 views

Forgiving Format: Rewrite on blur or ASAP?

I'm implementing the forgiving format pattern for phone numbers and social security numbers on a web site. Basically, the idea is the user types their (US) phone number: 5558675309 The system ...
4
votes
5answers
446 views

How can the mode of a car's transmission be made more clear?

In a car, if you press the accelerator it can do one of three things: make the car go forward. make the car go backward. not move the car at all. The result depends on what gear the car is in, but ...
4
votes
5answers
519 views

Is this color readable?

I'm not sure that this orange color meshes well with my green and white theme, or that it's easily readable. If it is not readable, is there a better color that would be more easily readable? ...
4
votes
3answers
243 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
4
votes
4answers
152 views

Feedback box for site owner, would you provide profanity filter?

I need to implement a feedback tool for a website, would you provide a profanity filter or you wouldn't? And why? From one side, I think would be disturbing for the site owner receive feedback like ...
4
votes
3answers
138 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
4
votes
6answers
530 views

Should I refresh result set after changing Dropdown values ?

I've encountered with this question many times: Assuming I have a table which displays results according to dropdown value. Should I refresh the results automatically each time a value is selected, ...
4
votes
2answers
782 views

Error Message Advice (for asynchronous/background tasks)

We have a web application which currently performs a number of intensive, time-consuming tasks. The initial design didn't really cope with the levels of information we're now dealing with and we're ...
4
votes
3answers
66 views

How do you show that a feature can be selected individually or combined with another feature?

The user has 3 options/features to choose from, but here is the problem: Each feature can be selected separately/on its own. Feature A can be selected/combined with feature B. Feature B can be ...
4
votes
2answers
1k views

Another word for a group of people

I am creating a facility to allow people to create groups to put people in that they like to keep in touch. I need a name for these groups and the obvious answer is 'group'. However, groups are ...