Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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4
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3answers
57 views

How do you show that a feature can be selected individually or combined with another feature?

The user has 3 options/features to choose from, but here is the problem: Each feature can be selected separately/on its own. Feature A can be selected/combined with feature B. Feature B can be ...
1
vote
4answers
320 views

Is there a reason to use this icon with a confirmation message?

This is the message Sharepoint 2010 gives as a confirmation message for requesting access to a particular site you do not have access to. I am quite confused by the icon - to me this looks like a ...
16
votes
4answers
1k views

Showing progress for a long many-step process with a discrete progress bar?

I've got a desktop-focused web application where the user is going to be initiating tasks that take a long time. Sometimes, these tasks will take hours to complete (users don't have to do anything ...
4
votes
3answers
305 views

Which are some examples of digital applications using sounds to enhance the user experience?

Reading The design of everyday things I got to the section Using sound for visibility where Norman, the author, explains some of the advantages and disadvantages of using sound: Sometimes things ...
1
vote
0answers
38 views

First go at responsive layout, looking for some constructive feedback [closed]

Note - if this is the wrong SE site for this kind of question please let me know. I wasn't sure whether to place this here or code review. I'm more interested in the usability aspect of this ...
1
vote
4answers
438 views

How should I display a “please wait” animation?

I have to create a "please wait" page on our website. I would think you usually put the words "please wait" with some kind of spinning animation, but do I really need text? Doesn't an hourglass or ...
9
votes
6answers
297 views

Best way to display whether someone is the right age for a match on an online dating site?

When I visit another person's dating profile, I'd like to see a visual indicator that communicates something about a person's age so I can determine whether they might be a good match for me--without ...
7
votes
4answers
441 views

Should I add a floating, fixed feedback button on the pages of my website?

I would like to add a Feedback feature to my website. Should I add it as a floating,fixed button on the side? Is that considered something users are annoyed by? If I shouldn't, which method is ...
1
vote
4answers
91 views

Leave data in form after submission?

I've got a form in my web application that a user would use to send messages to another user of the system. So for example, a manager might want to send a message to all of their direct reports about ...
0
votes
1answer
186 views

examples of user feedback for evaluation of other users' answers

As an academic project, I'm developing a simple facebook application. I intend it to be some kind of a mind game exploring creativity. Its current design is simple: the user just writes a short ...
329
votes
15answers
45k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
15
votes
4answers
465 views

How to give users feedback about rejected input?

I've got a mobile app where the user takes a photo of an object. This photo is to go through some heavy-duty image processing server-side, so to prevent large wastage of time, a simple pre-check is ...
83
votes
11answers
7k views

How to “force” users to upgrade their browser?

I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads! I have a site that works well with the modern ...
2
votes
3answers
2k views

Fixed Feedback button on the side of LEFT or RIGHT side of the window?

My start up [WEBSITE] is going to be launching in private beta soon and we're trying to decide where our feedback button/tab should go. We've looked at how UserVoice does theirs (bottom right) and ...
3
votes
2answers
125 views

Where do users expect to see feedback?

Circumstances where a user is adding a list of items to a page and hitting save then adding another. Where would the user expect to see items saved prior? Is it above the "add another" button or ...
21
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
4
votes
3answers
127 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
5
votes
3answers
270 views

Managing an App's Loading Time Expectations

I was recently asked to come up with a framework to benchmark loading time expectations based on the tasks being performed in the app. I found that there were three categories in which I could define ...
10
votes
6answers
532 views

How do I explain the consequences of an action to a user who refuses to read?

A shared frustration among pretty much all software designers is how to communicate important issues to users when they simply refuse to read even the shortest amount of text. The short and sweet of ...
6
votes
2answers
582 views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...
6
votes
1answer
262 views

Why is HideSelection the default on Windows?

I've always wondered why Windows controls have their HideSelection property set to true by default? Example (TreeView): ...
8
votes
5answers
2k views

What symbol to use to represent feedback

When reading Which "Like" symbol is best to use I suddenly realised that the UX community may be able to help me solve a little problem: I'm working on a site which has just gone in to Beta and as ...
4
votes
3answers
214 views

validation message placement

Is it better to have the validation message next to the label or the control? download bmml source – Wireframes created with Balsamiq Mockups Update: To be clear, I'm not referring to ...
7
votes
2answers
312 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
2
votes
2answers
137 views

Should a flash message be used for toggle buttons that perform actions immediately?

I have a simple interface for managing a user's account in a web app. Clicking each button in the interface performs the action immediately: download bmml source – Wireframes created with ...
2
votes
1answer
96 views

How long should I wait before a user is unable to change a page rating?

I'm currently building a page rating/feedback component. Some of the requirements I'm trying to figure out is how long should I wait before preventing a user from changing their mind/page rating? ...
17
votes
5answers
365 views

Can a page rating with feedback be more effective than a longer usability survey for identifying problem areas?

Our government website has thousands of informational pages, many online self-service task flows and 20+ content editors / stakeholder groups. In the past, periodic usability surveys have been ...
13
votes
4answers
532 views

What is the best way to indicate success to user without a message box?

I've read in books and a website that discussed great UI design that you shouldn't "bother" the user with too much feedback or message boxes and pop ups. I also think that as a user, I'd like to know ...
8
votes
5answers
5k views

How to convince a user to fill out a survey

I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...
10
votes
7answers
2k views

Reasonable character limit for a comment field on a site feedback form?

I have a simple feedback form (see screenshot) on each page on a site. The user has to select whether the page was helpful or not (radio buttons yes/no) and there is also a text area input where the ...
5
votes
5answers
278 views

What is an appropriate UI for a prepopulated textbox that you can overwrite?

Suppose I have an edit box that gets prepopulated with text. For example, in tax prep software, there may be a function that computes a value that is displayed, but then also allows you to change that ...
8
votes
4answers
699 views

Action confirmation through double clicking (click-twice confirmation)

Clarification: Let me clarify first: By double-click I mean clicking something twice but not in a quick succession. So here is the question/suggestion: Usually on the web applications, designers have ...
4
votes
2answers
137 views

Forgiving Format: Rewrite on blur or ASAP?

I'm implementing the forgiving format pattern for phone numbers and social security numbers on a web site. Basically, the idea is the user types their (US) phone number: 5558675309 The system ...
0
votes
1answer
245 views

Gathering end user feedback on a mobile device

I would like to be able to solicit feedback (comments, suggestions, etc) from end users within my mobile business applications. I would expect the feedback to range from "I really love/hate this" to ...
0
votes
1answer
66 views

How to enter separate amounts then give feedback if the total meets a given amount?

case: During an ordering process, the user should be able to divide a given amount of money into a '1 to infinite' number of pots. So the sum of everything should be exactly the same when the step is ...
22
votes
11answers
1k views

Explaining “circular reference” to a non-technical end user

Please advise on simple, intuitive language for explaining a circular reference. I have a situation where adding children to a parent entity from the UI works just fine. I prevent circular ...
8
votes
4answers
298 views

How can I maintain usability on a slow system?

Obviously a huge part of a positive UX is a fast, responsive design. The software I work with (Electronic Medical Records) is sometimes used on sub-standard devices (e.g. ancient desktop PCs) or in ...
2
votes
2answers
174 views

Tool for instant website user feedback [closed]

What are tools that will enable users to quickly give feedback? I imagine the user could always click on any element of the webpage (or do it without referring to an element) and just shoot a ...
8
votes
4answers
1k views

Mockup review process [duplicate]

Possible Duplicate: How can we improve the internal wireframe review? I am trying to understand what the best practices are for sharing mockups with clients online and capturing ...
5
votes
2answers
224 views

Personas: Do you study current users, potential users, or both?

From my understanding of personas, one of the main purposes is to find out how your users behave and what their mental models of the system might be. I had always thought that, like in usability ...
8
votes
4answers
241 views

Is there ever a circumstance where the user should be notified of a user interface no-op?

The headline may be a bit confusing, so here's a web example (although this question is equally applicable to desktop applications): I open up the same eBay listing in 2 separate tabs of my web ...
4
votes
2answers
1k views

Another word for a group of people

I am creating a facility to allow people to create groups to put people in that they like to keep in touch. I need a name for these groups and the obvious answer is 'group'. However, groups are ...
50
votes
10answers
4k views

Refusing a user permission to click a URL

I've been asked to work on a system message on an intranet where by there are various URLs (linking to lists of content) that have permission rights attached to them, so only certain users have access ...
22
votes
2answers
4k views

Is the color red really appropriate for form validation errors?

It seems to be taken for granted that the color red is appropriate to highlight errors. In the case of serious system errors, I agree. However, I'm having doubts that it's the right choice for user ...
41
votes
6answers
2k views

Should I provide feedback from a save button?

I'm currently in the process of developing a Windows Application which produces Word Documents. In the program there is the ability to save your progress (different to the "Save as a Word Document" ...
0
votes
1answer
117 views

While creating a feedback form popout ,is it advisable to have it as the same color as the background

I help out in the design of a non profit organization and I was working on creating a feedback form using Jquery which pops up on selecting a link in the footer .The form is a light grey in color ...
3
votes
4answers
173 views

Best method of rating passwords

I'm creating a webpage which has user accounts and I'd like input on the best way of rating the user's password. There are four ways to rate passwords which I have encountered: Rate the password ...
6
votes
4answers
998 views

Any usability studies on password strength meters?

I put together a password strength meter for a signup form, and overall it works very well. It hooks into our DB for the "rules" (number of characters required, mix of letters and numbers, etc.), and ...
6
votes
5answers
218 views

Is it normal for users to ask for more detail than should really be implemented?

I just released my first ever application into the world and asked for feedback. I was surprised by the feedback, because the users are asking for a lot of detail. They seem to want a user interface ...
2
votes
4answers
1k views

Questions to be asked in a survey for Desktop Application

Can you experts please let me know some questions that can be asked in a survey? We have just released an updated version of our data security (encryption) desktop application but the response is not ...