Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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27
votes
2answers
7k views

Is the color red really appropriate for form validation errors?

It seems to be taken for granted that the color red is appropriate to highlight errors. In the case of serious system errors, I agree. However, I'm having doubts that it's the right choice for user ...
5
votes
3answers
412 views

Which are some examples of digital applications using sounds to enhance the user experience?

Reading The design of everyday things I got to the section Using sound for visibility where Norman, the author, explains some of the advantages and disadvantages of using sound: Sometimes things ...
0
votes
3answers
149 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
11
votes
8answers
1k views

How to solicit feedback from customers

What can I do to get customers to contact me and give feedback on my application? I sell a downloadable Windows desktop application, I also have a web application that is under development (so I'm ...
0
votes
3answers
52 views

How to get many questions in single flow without using the Next button causing server interruption till end of question set?

I am working with many questions and want a way by which users don't need to use the NEXT button for every question. It should be flexible, so that the user can move any where on any question he ...
1
vote
3answers
324 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
3
votes
3answers
314 views

Am I providing too little feedback?

Consider this form in its blank state. Here's an example of an invalid entry. I pre-filled two fields because I belief that, edge cases aside, most users would attempt to use the form ...
1
vote
6answers
215 views

If a user makes a mistake, should I prevent the action, or automatically resolve it

I have two text boxes: download bmml source – Wireframes created with Balsamiq Mockups This is to represent orbital information around a body, the apoapsis (A) is the point when you're ...
1
vote
1answer
442 views

Animated striped progress bar?

Having animated stripes on a progress bar might be useful to indicate that the system is still running and the computer did not hang up. Should the stripes be on the entire progress bar (with ...
3
votes
1answer
175 views

Best approach to creating a report generator

I'm working on improving an application that provides users with data metrics via tables and allows them to generate reports of the data metrics. The current implementation is that, depending on what ...
4
votes
1answer
125 views

What kind of feedback is appropriate for a two-finger drag gesture?

In a mobile app, I have a two-finger drag gesture as an advanced feature. I already know about the discoverability problems with multi-touch gestures, and this question is not about that aspect. The ...
1
vote
4answers
470 views

Best way to get feedback from users [duplicate]

Form fillings through survey or feedback form and even email responses is now getting boring and appears to be a waste of time for many users to click on or even answer. I even revert to "you must ...
2
votes
3answers
137 views

Color Combination

I am trying to create a webpage and I don't know much about UX. I am quite confused about the colour combination of text. Like here(in the picture) I used two different colours for the Title and Tag ...
2
votes
4answers
276 views

Best type of B2B Reputation System?

The aim of recommender system for B2B platform is generating trust (against fraud). Imagine you are a business man; you visit a website where many other users offers products for your business (for ...
4
votes
3answers
665 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
2
votes
2answers
160 views

Feed-forward on a multi select mode menu button

I have a mode button in menu of zoom tools on a desktop application. With the button you can change the mode of the cursor between select, zoom in, zoom out, and pan. When you hold the button down, a ...
3
votes
3answers
166 views

How do you get feedback on your portfolio?

What are the best ways to get useful and constructive feedback on your portfolio? For example, a service such as Evisors will connect you with industry professionals for resume critiques, mock ...
13
votes
5answers
2k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
20
votes
7answers
4k views

What is the right success message?

My English is not very good. I just wanna ask, what would be the right success message? In my case, when the the user deleted a record, I'm thinking of what to display with these options: Record has ...
1
vote
1answer
269 views

user flow using a feedback button

Suppose I have a mobile app which asks users for their feedback on the app. The feedback button is located on the main screen at the bottom of the list (the app is built with a list). After the user ...
0
votes
2answers
65 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
4
votes
2answers
149 views

Should we force users into providing feedback before dismissing an action item?

Say we have a list of items which are 'action items', in the sense that each item represents a task for the user. The list is compiled automatically in a way resembling a news-feed - there is some ...
5
votes
5answers
331 views

What is an appropriate UI for a prepopulated textbox that you can overwrite?

Suppose I have an edit box that gets prepopulated with text. For example, in tax prep software, there may be a function that computes a value that is displayed, but then also allows you to change that ...
10
votes
4answers
829 views

How important is feedback?

I think (I don't want to influence you) that feedback is vital. Both for the user as for the design team. I'm trying to convince a team that they should put feedback at the core of every user related ...
41
votes
6answers
3k views

How can I highlight errors when bright red is the main color of the brand?

I'm working on a mobile website for a client whose main brand color is red. The website header and headings are all red. CTA buttons are red too. How can I effectively separate errors (mostly in form ...
3
votes
5answers
408 views

How to motivate users give feedback? [duplicate]

We have launched a mobile application recently and we are discovering a lot of bugs. We have a "Send feedback" button at the bottom of almost all main screens, which people do not use. How to ...
2
votes
4answers
591 views

Specific techniques to interview customers/users for UX/customer discovery questions

I am a UX designer, and my task in a desktop application development is to discover what is the need of the users and how they would want to use it. It's a UX designing job plus customer ...
3
votes
2answers
80 views

Status feedback problem

We have a mobile application. To register in our application you need to enter your phone number. After that, you receive an SMS with a code you need to enter to confirm your phone number. There is a ...
1
vote
3answers
66 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
6
votes
5answers
195 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
5
votes
3answers
283 views

Absence of negative feedback vs. presence of positive feedback

Anyone know of any research or guidelines on if/when relying on the absence of negative feedback is more appropriate than providing explicit positive feedback? Background: I'm working on an ...
2
votes
4answers
168 views

What options to give for multiple choice subjective feedback?

I'm working on a very brief feedback survey as part of our product. To encourage use and simplify the received data I was thinking of restricting it to: Do you like [product name]? Any ...
0
votes
4answers
869 views

First steps into the UX design world [closed]

I just joined the UX forums and firstly, wanted to say hello - im a newbie. well, actually im actually a motion graphics designer - wanting to make a switch into UX design~ honestly, I have very ...
1
vote
1answer
165 views

How can I direct the user to add a home screen widget after configuring it?

I have an Android app which includes a home screen widget with complicated configuration options. To make it easier to configure a widget, I've made it possible to set up a widget configuration in an ...
4
votes
2answers
95 views

What kind of useful information shall we keep in a closed place page on a reviews site?

I'm making an experience design for a place page, knowing that I am working on a reviews writing and sharing site. If a place in real life is now closed and no longer in service, what kind of ...
9
votes
6answers
315 views

Best way to display whether someone is the right age for a match on an online dating site?

When I visit another person's dating profile, I'd like to see a visual indicator that communicates something about a person's age so I can determine whether they might be a good match for me--without ...
8
votes
6answers
331 views

Help with expert reviews

I am reviewing a client website. Usually I will find plenty wrong and will be able to highlight issues and recommend solutions. The problem with this particular project is that the website is actually ...
8
votes
3answers
710 views

Design recommendation for a button

I have a form in which the user requests a report to the system by clicking the Send Report Request button. The system then produces scheduled reports according to the interval the user selected ...
13
votes
4answers
651 views

What is the best way to indicate success to user without a message box?

I've read in books and a website that discussed great UI design that you shouldn't "bother" the user with too much feedback or message boxes and pop ups. I also think that as a user, I'd like to know ...
4
votes
5answers
421 views

How can the mode of a car's transmission be made more clear?

In a car, if you press the accelerator it can do one of three things: make the car go forward. make the car go backward. not move the car at all. The result depends on what gear the car is in, but ...
5
votes
2answers
133 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
5
votes
4answers
256 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...
4
votes
3answers
66 views

How do you show that a feature can be selected individually or combined with another feature?

The user has 3 options/features to choose from, but here is the problem: Each feature can be selected separately/on its own. Feature A can be selected/combined with feature B. Feature B can be ...
24
votes
7answers
2k views

Should progress bars show percentage

In the application I am designing we are currently just displaying a circle that rotates clockwise from gray to green. Inside the circle is a number indicating where in the process it is (20, 50, 90). ...
5
votes
3answers
605 views

Is it a good practice to include a feedback button?

Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
3
votes
4answers
442 views

Is there a better way to show 3 states of 2 types of data?

We are writing a web-based testing application where the user (teacher) can't move on to the next step in the process until all students (a young age group) have completed 2 separate tests. First all ...
6
votes
3answers
200 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
1
vote
2answers
187 views

Google Search Bar?

I wanted to test the waters and see how other fellow usability people felt about Google's search bar in all of their sub sites. For instance if you are on google search, on google drive, or in Gmail ...
9
votes
1answer
159 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
4
votes
7answers
477 views

Progress Indicator suggestions for multithreaded operations?

In the old version of our application, the operations performed during loading were sequential. We indicated progress by updating a single-line text string with the component that was being loaded. ...