Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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3
votes
2answers
69 views

Status feedback problem

We have a mobile application. To register in our application you need to enter your phone number. After that, you receive an SMS with a code you need to enter to confirm your phone number. There is a ...
1
vote
3answers
60 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
6
votes
5answers
183 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
5
votes
3answers
226 views

Absence of negative feedback vs. presence of positive feedback

Anyone know of any research or guidelines on if/when relying on the absence of negative feedback is more appropriate than providing explicit positive feedback? Background: I'm working on an ...
2
votes
4answers
147 views

What options to give for multiple choice subjective feedback?

I'm working on a very brief feedback survey as part of our product. To encourage use and simplify the received data I was thinking of restricting it to: Do you like [product name]? Any ...
0
votes
4answers
420 views

First steps into the UX design world [closed]

I just joined the UX forums and firstly, wanted to say hello - im a newbie. well, actually im actually a motion graphics designer - wanting to make a switch into UX design~ honestly, I have very ...
1
vote
1answer
127 views

How can I direct the user to add a home screen widget after configuring it?

I have an Android app which includes a home screen widget with complicated configuration options. To make it easier to configure a widget, I've made it possible to set up a widget configuration in an ...
4
votes
2answers
94 views

What kind of useful information shall we keep in a closed place page on a reviews site?

I'm making an experience design for a place page, knowing that I am working on a reviews writing and sharing site. If a place in real life is now closed and no longer in service, what kind of ...
9
votes
6answers
303 views

Best way to display whether someone is the right age for a match on an online dating site?

When I visit another person's dating profile, I'd like to see a visual indicator that communicates something about a person's age so I can determine whether they might be a good match for me--without ...
8
votes
6answers
290 views

Help with expert reviews

I am reviewing a client website. Usually I will find plenty wrong and will be able to highlight issues and recommend solutions. The problem with this particular project is that the website is actually ...
8
votes
3answers
687 views

Design recommendation for a button

I have a form in which the user requests a report to the system by clicking the Send Report Request button. The system then produces scheduled reports according to the interval the user selected ...
13
votes
4answers
565 views

What is the best way to indicate success to user without a message box?

I've read in books and a website that discussed great UI design that you shouldn't "bother" the user with too much feedback or message boxes and pop ups. I also think that as a user, I'd like to know ...
4
votes
5answers
329 views

How can the mode of a car's transmission be made more clear?

In a car, if you press the accelerator it can do one of three things: make the car go forward. make the car go backward. not move the car at all. The result depends on what gear the car is in, but ...
5
votes
2answers
110 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
5
votes
4answers
230 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...
4
votes
3answers
59 views

How do you show that a feature can be selected individually or combined with another feature?

The user has 3 options/features to choose from, but here is the problem: Each feature can be selected separately/on its own. Feature A can be selected/combined with feature B. Feature B can be ...
23
votes
7answers
1k views

Should progress bars show percentage

In the application I am designing we are currently just displaying a circle that rotates clockwise from gray to green. Inside the circle is a number indicating where in the process it is (20, 50, 90). ...
5
votes
3answers
477 views

Is it a good practice to include a feedback button?

Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
3
votes
4answers
380 views

Is there a better way to show 3 states of 2 types of data?

We are writing a web-based testing application where the user (teacher) can't move on to the next step in the process until all students (a young age group) have completed 2 separate tests. First all ...
5
votes
3answers
174 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
11
votes
5answers
305 views

Production Reaction Cards - too many?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I do see how the tool ...
1
vote
2answers
171 views

Google Search Bar?

I wanted to test the waters and see how other fellow usability people felt about Google's search bar in all of their sub sites. For instance if you are on google search, on google drive, or in Gmail ...
9
votes
1answer
125 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
4
votes
7answers
439 views

Progress Indicator suggestions for multithreaded operations?

In the old version of our application, the operations performed during loading were sequential. We indicated progress by updating a single-line text string with the component that was being loaded. ...
1
vote
4answers
326 views

Is there a reason to use this icon with a confirmation message?

This is the message Sharepoint 2010 gives as a confirmation message for requesting access to a particular site you do not have access to. I am quite confused by the icon - to me this looks like a ...
4
votes
1answer
109 views

Crowdfunded feature request system - would it make users hate me?

I develop a free webapp and am thinking of taking some of the most popular and time consuming feature requests and turning them into mini, crowdfunded projects. I would post those on the site and ...
17
votes
4answers
1k views

Showing progress for a long many-step process with a discrete progress bar?

I've got a desktop-focused web application where the user is going to be initiating tasks that take a long time. Sometimes, these tasks will take hours to complete (users don't have to do anything ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
6
votes
2answers
128 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...
8
votes
5answers
6k views

How to convince a user to fill out a survey

I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...
1
vote
0answers
38 views

First go at responsive layout, looking for some constructive feedback [closed]

Note - if this is the wrong SE site for this kind of question please let me know. I wasn't sure whether to place this here or code review. I'm more interested in the usability aspect of this ...
1
vote
4answers
476 views

How should I display a “please wait” animation?

I have to create a "please wait" page on our website. I would think you usually put the words "please wait" with some kind of spinning animation, but do I really need text? Doesn't an hourglass or ...
1
vote
4answers
99 views

Leave data in form after submission?

I've got a form in my web application that a user would use to send messages to another user of the system. So for example, a manager might want to send a message to all of their direct reports about ...
4
votes
5answers
432 views

Is this color readable?

I'm not sure that this orange color meshes well with my green and white theme, or that it's easily readable. If it is not readable, is there a better color that would be more easily readable? ...
3
votes
7answers
575 views

Where can I post a UI design for feedback from the community? [closed]

I'd like to post a design I'm working on to get some feedback and suggestions from the community. Is this site a good place or are there other better suited sites?
8
votes
4answers
1k views

Mockup review process [duplicate]

Possible Duplicate: How can we improve the internal wireframe review? I am trying to understand what the best practices are for sharing mockups with clients online and capturing ...
5
votes
4answers
358 views

Disabled buttons while long running task

My application has a toolbar and a lot of buttons on it. Some buttons start a long running processes(tasks). At this moment every task executes asynchronously to allow user to do something else while ...
2
votes
4answers
1k views

Questions to be asked in a survey for Desktop Application

Can you experts please let me know some questions that can be asked in a survey? We have just released an updated version of our data security (encryption) desktop application but the response is not ...
7
votes
6answers
463 views

Making contact detail form more friendly

I have a windows based form in my project for adding contact details. Here's a screenshot I have added textbox for First name, Last name , var and cst (vat and cst are numbers related to ...
0
votes
1answer
224 views

examples of user feedback for evaluation of other users' answers

As an academic project, I'm developing a simple facebook application. I intend it to be some kind of a mind game exploring creativity. Its current design is simple: the user just writes a short ...
8
votes
4answers
243 views

Is there ever a circumstance where the user should be notified of a user interface no-op?

The headline may be a bit confusing, so here's a web example (although this question is equally applicable to desktop applications): I open up the same eBay listing in 2 separate tabs of my web ...
15
votes
4answers
476 views

How to give users feedback about rejected input?

I've got a mobile app where the user takes a photo of an object. This photo is to go through some heavy-duty image processing server-side, so to prevent large wastage of time, a simple pre-check is ...
5
votes
3answers
308 views

Managing an App's Loading Time Expectations

I was recently asked to come up with a framework to benchmark loading time expectations based on the tasks being performed in the app. I found that there were three categories in which I could define ...
2
votes
3answers
2k views

Fixed Feedback button on the side of LEFT or RIGHT side of the window?

My start up [WEBSITE] is going to be launching in private beta soon and we're trying to decide where our feedback button/tab should go. We've looked at how UserVoice does theirs (bottom right) and ...
3
votes
2answers
132 views

Where do users expect to see feedback?

Circumstances where a user is adding a list of items to a page and hitting save then adding another. Where would the user expect to see items saved prior? Is it above the "add another" button or ...
22
votes
6answers
1k views

Deliberately annoying users to discourage certain behaviour. Is this a bad idea?

In my software, some users deliberately disable certain security provisions or practice bad security practice (such as running the software as root/admin). In the former case there a couple of ...
4
votes
3answers
129 views

When should feedback be in-page and when should feedback be a separate screen?

I've seen feedback/confirmation on a separate screen for example when the user has submitted a form. Then the next screen they see: "congratulations you have successfully..." Then on other occasions ...
10
votes
6answers
543 views

How do I explain the consequences of an action to a user who refuses to read?

A shared frustration among pretty much all software designers is how to communicate important issues to users when they simply refuse to read even the shortest amount of text. The short and sweet of ...
7
votes
4answers
199 views

Does allowing users to delay a change help them adapt to a new layout?

I've noticed that when Google and Facebook roll out a new interface they often either allow users to opt out of the new look for a brief period or they delay the release but allow users to opt in to ...
7
votes
2answers
706 views

Inviting users to send crash reports instead of bad reviews

I'm developing an Android app and I'm planning to use ACRA - Application Crash Report for Android to get crash reports from users. It seems that a crash report has to survive to many user choices to ...