Tagged Questions
2
votes
3answers
56 views
What options to give for multiple choice subjective feedback?
I'm working on a very brief feedback survey as part of our product. To encourage use and simplify the received data I was thinking of restricting it to:
Do you like [product name]?
Any ...
16
votes
5answers
304 views
Can a page rating with feedback be more effective than a longer usability survey for identifying problem areas?
Our government website has thousands of informational pages, many online self-service task flows and 20+ content editors / stakeholder groups. In the past, periodic usability surveys have been ...
8
votes
5answers
2k views
How to convince a user to fill out a survey
I am working on a project that provides a service (landscaping) to members of the community. When the work for that client is finished we always encourage the client to go to our website to fill out a ...