Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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3
votes
1answer
53 views

What is the best way to get good feedback on my designs from my team?

What is the best medium for getting feedback from my team? Sitting down with people is most helpful but takes most time. Sitting down with individuals gets high quality feedback but ends up with me ...
3
votes
3answers
59 views

How to deal with multiple feedbacks from a single action

This one is a bit tricky: I have to give the user 2 actions for every object on my app: Add to list and Feature (that's the best translation I could come up with). The problem is: Add to list adds an ...
18
votes
4answers
3k views

Colleagues drip-feeding me feedback from random users. What should I do?

I'm in the middle of a UX project, including on-site user tests. Colleagues are drip-feeding me ideas / suggestions / feedback etc from random users that I haven't tested. In some ways it's fair ...
0
votes
1answer
45 views

Is it a good idea to check if user has already registered an iCloud email and alert if they have?

I think checking coincidences between an user email with another email but with the @icloud.com extension would be a great feature to add on a registration process. This would be a great way to try ...
20
votes
7answers
2k views

How do you build empathy for users that you don't relate to?

I'm currently working on defining and improving the way my company handles customer feedback and, in particular, feature/improvement requests. One challenge I have is that I don't empathise with our ...
2
votes
4answers
68 views

Indicating the stages of loading in an app rather than just the word “Loading…”

If a process takes a long time to execute in a tablet app and the ui is blocked during this load time, is there any benefit to informing the user what is actually being performed, e.g the stage that ...
1
vote
1answer
86 views

Loading message

I have page that contains a list of tenants that are currently active. To add a new one, there is a link to a full page form that adds the new client to the list of active tenants. This operation ...
0
votes
1answer
53 views

Is the JIRA Issue Collector useful for collecting UI feedback? If so, any best practices? [closed]

In my company we use JIRA issues in each product function to track and manage our work. The UI designers also use this on a daily basis. While exploring, I came across a feature called Issue ...
1
vote
2answers
38 views

How to handle success feedback message for negative setting preferences?

For any settings/preference related changes (positive), we show a success message. We are using "success message text with light green box with green tick" placed on the top of the page for this. Our ...
0
votes
2answers
53 views

SMS: Confirm Opt Out

I am working on a SMS (text message) service. Customers will receive text alerts to important information. The message will inform the user they may reply "STOP" to opt out of future messages. This ...
0
votes
0answers
23 views

What is the best feedback for a generic error? [duplicate]

What error message can I use instead of the following: "Oops! Something's wrong.. Sorry!" "An error occurred." We are developing a business web app so I need something that's not too casual. Thanks ...
-1
votes
2answers
80 views

Difference between Notice and Info messages?

I designed a program that is used to send data through the socket. In each program action, I display a message about process state. I'm confused by when to display a Notice message or Info message. ...
13
votes
4answers
393 views

What do you call a form that changes based on users answers?

I am looking for what to call the UX idea of a form that changes based on the answers a user has entered. For example a web form that asks: Are you satisfied with your purchase? If you answer ...
2
votes
1answer
79 views

Delivering updates: Separate beta channel or staged rollouts?

Let's say I have a program with an automatic-updating feature. When I'm shipping a new update, I can do either of the following (or both): Provide a beta channel for advanced users to test the ...
1
vote
1answer
59 views

What would be the best way to display “Content submitted” confirmation message after an user posts a question / answer / comment?

Usually it is displayed similarly to this: [Your content has been submitted - System message] [Content - Copy of the content that will be visible] [Edit | Remove]
1
vote
2answers
137 views

How can I show 2 different products, see both of them but interact just with one first and THEN switch to another one?

Ok, this is my first question here, please forgive me for the long text :) Let's consider we have 2 products to show: product A and product B. They are the result of a process I asked someone else ...
12
votes
9answers
3k views

How do you reduce the number of emails users send you?

We have a website for an amateur sports club www.cugc.org.uk with a lot of content, we have put a lot of effort into providing all the relevant information to new members or those interested in ...
3
votes
3answers
246 views

How to ask for details to a poor reviewer?

Our company has an Android application online, able to be downloaded. We have a lot of daily downloads and reviews, and we currently have a pretty heavily maintained rate of 4.37/5 On the other hand, ...
5
votes
3answers
149 views

Changing text on a button twice after action

Is it acceptable to change the text in a button straight after an action has been performed to show the action was successful and then change the text again after a short delay (as the button will ...
0
votes
1answer
29 views

How can users take part in sorting of articles that need changes in a website?

For a portal that houses thousands of articles and posts, how can users take a part in the entire process of marking what posts and articles need changes? A lot of posts can be helped with valuable ...
2
votes
1answer
133 views

Auto focusing erroneous form input fields

I'm auto focusing the first input field of my Sign up and Log in form before the page is displayed, but I'm not sure what to do as far as auto focusing erroneous fields after validation. I have a ...
2
votes
1answer
114 views

How to handle rating indicator when no one has rated yet?

My website is showing a rating for each product (up to 5). ---------------- | 4.2 average | ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ The problem is that when no one has rated the product yet, if I put it can be ...
0
votes
0answers
57 views

Rating systems: Stars vs Numerics vs Smilies? [duplicate]

Anyone have any information on studies etc. which show the difference in the effectiveness of the rating systems. All systems are 5-point scales, I'm just interested in anything which proves which ...
0
votes
4answers
99 views

Building out UI for Org to kick off Remote Process, How to Display Feedback?

In Unix, the correct procedure is to be quiet when your process successfully works. In modern Graphical User Interfaces, the Unix standard does not apply. We're piloting and releasing updates ...
41
votes
13answers
5k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...
0
votes
1answer
45 views

How to give feedback about keypresses in password fields

Entering normal text in short text-boxes gives a visual feedback as You can actually see the letter you pressed The letters shift. However, with password fields masked by dots/asterisks, there is ...
1
vote
1answer
63 views

Choosing a Feedback Mechanism For Delayed Commands

On a typical application when a user submits a form, it's good practice to provide a success message that the information has been submitted and saved. This makes sense for an application that ...
38
votes
8answers
2k views

Visual feedback of “no new data” after pull-to-refresh

I really like pull-to-refresh as a way to force an update of a reverse-chronological list. However I've noticed a somewhat awkward pattern in my own use of pull-to-refresh, and I assume I'm not the ...
3
votes
1answer
125 views

Which unicode symbol can I use to symbolize a task needing feedback? [closed]

Unicode provides check marks ✓ and ballot ✗ symbols that can be used to mark a task as having ended with success or with an error. I am wondering which icon, if any, could be used as for a task to ...
2
votes
4answers
221 views

Save confirmation on webpages

I have a form on a webpage that is editable. The form unfortunately can be quite long and can go beyond the fold. Where is the appropriate location for a 'save' confirmation feedback message? Is there ...
2
votes
4answers
227 views

Which text is more effective to encourage users to leave review for Android App

I have prepared 2 types of text which used to ask user to leave review in Google Play store for Android app. It is a dialog, which will pop up, if user has used this app for N times for last M days. ...
1
vote
3answers
255 views

Which fields should be pre-filled with previously input information when there are form errors?

I've got a form with the following inputs: First name Last name Email New Password ReCaptcha Terms (checkbox) I'm thinking about pre-filling the following for sure with the same values that were ...
0
votes
3answers
221 views

Are my Sign Up form error messages correct?

I just got done with my Sign Up form set up for my File Sharing & Hosting service and now I'm at a point where I'm developing the returning of form errors. There are 6 fields, and they are all ...
0
votes
1answer
105 views

Are ratings relevant, and what makes a rating system good?

I was thinking of websites like YouTube, or IMDB, which implement rating systems. On YouTube, a video can be rated by up votes, or down votes, and videos are rated by the ratio of up and down votes. ...
2
votes
1answer
96 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some ...
1
vote
2answers
337 views

Dynamic Progress Indicator

I am currently working on a responsive web app and am having some issues designing a progress indicator that I am happy with. The app is a workflow based tool which works by displaying cards ...
1
vote
1answer
133 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
1
vote
1answer
84 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. ...
0
votes
3answers
52 views

How to get many questions in single flow without using the Next button causing server interruption till end of question set?

I am working with many questions and want a way by which users don't need to use the NEXT button for every question. It should be flexible, so that the user can move any where on any question he ...
6
votes
2answers
401 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
0
votes
3answers
149 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
3
votes
3answers
314 views

Am I providing too little feedback?

Consider this form in its blank state. Here's an example of an invalid entry. I pre-filled two fields because I belief that, edge cases aside, most users would attempt to use the form ...
1
vote
6answers
215 views

If a user makes a mistake, should I prevent the action, or automatically resolve it

I have two text boxes: download bmml source – Wireframes created with Balsamiq Mockups This is to represent orbital information around a body, the apoapsis (A) is the point when you're ...
1
vote
1answer
441 views

Animated striped progress bar?

Having animated stripes on a progress bar might be useful to indicate that the system is still running and the computer did not hang up. Should the stripes be on the entire progress bar (with ...
3
votes
1answer
175 views

Best approach to creating a report generator

I'm working on improving an application that provides users with data metrics via tables and allows them to generate reports of the data metrics. The current implementation is that, depending on what ...
1
vote
4answers
469 views

Best way to get feedback from users [duplicate]

Form fillings through survey or feedback form and even email responses is now getting boring and appears to be a waste of time for many users to click on or even answer. I even revert to "you must ...
2
votes
3answers
137 views

Color Combination

I am trying to create a webpage and I don't know much about UX. I am quite confused about the colour combination of text. Like here(in the picture) I used two different colours for the Title and Tag ...
3
votes
5answers
478 views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
4
votes
3answers
665 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
4
votes
1answer
124 views

What kind of feedback is appropriate for a two-finger drag gesture?

In a mobile app, I have a two-finger drag gesture as an advanced feature. I already know about the discoverability problems with multi-touch gestures, and this question is not about that aspect. The ...