Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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12
votes
4answers
309 views

What do you call a form that changes based on users answers?

I am looking for what to call the UX idea of a form that changes based on the answers a user has entered. For example a web form that asks: Are you satisfied with your purchase? If you answer ...
0
votes
0answers
81 views

Multi-threaded Instant Messenger UX Implications

My manager recently brought the following "alternative" instant messaging thesis to my attention. As I understand it, the point is to allow for multiple "topic" instant messaging threads: "In this ...
1
vote
1answer
48 views

Delivering updates: Separate beta channel or staged rollouts?

Let's say I have a program with an automatic-updating feature. When I'm shipping a new update, I can do either of the following (or both): Provide a beta channel for advanced users to test the ...
1
vote
1answer
41 views

What would be the best way to display “Content submitted” confirmation message after an user posts a question / answer / comment?

Usually it is displayed similarly to this: [Your content has been submitted - System message] [Content - Copy of the content that will be visible] [Edit | Remove]
0
votes
2answers
63 views

How can I show 2 different products, see both of them but interact just with one first and THEN switch to another one?

Ok, this is my first question here, please forgive me for the long text :) Let's consider we have 2 products to show: product A and product B. They are the result of a process I asked someone else ...
12
votes
9answers
3k views

How do you reduce the number of emails users send you?

We have a website for an amateur sports club www.cugc.org.uk with a lot of content, we have put a lot of effort into providing all the relevant information to new members or those interested in ...
3
votes
3answers
223 views

How to ask for details to a poor reviewer?

Our company has an Android application online, able to be downloaded. We have a lot of daily downloads and reviews, and we currently have a pretty heavily maintained rate of 4.37/5 On the other hand, ...
5
votes
3answers
122 views

Changing text on a button twice after action

Is it acceptable to change the text in a button straight after an action has been performed to show the action was successful and then change the text again after a short delay (as the button will ...
0
votes
1answer
27 views

How can users take part in sorting of articles that need changes in a website?

For a portal that houses thousands of articles and posts, how can users take a part in the entire process of marking what posts and articles need changes? A lot of posts can be helped with valuable ...
2
votes
1answer
107 views

Auto focusing erroneous form input fields

I'm auto focusing the first input field of my Sign up and Log in form before the page is displayed, but I'm not sure what to do as far as auto focusing erroneous fields after validation. I have a ...
2
votes
1answer
114 views

How to handle rating indicator when no one has rated yet?

My website is showing a rating for each product (up to 5). ---------------- | 4.2 average | ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ The problem is that when no one has rated the product yet, if I put it can be ...
0
votes
0answers
55 views

Rating systems: Stars vs Numerics vs Smilies? [duplicate]

Anyone have any information on studies etc. which show the difference in the effectiveness of the rating systems. All systems are 5-point scales, I'm just interested in anything which proves which ...
0
votes
4answers
85 views

Building out UI for Org to kick off Remote Process, How to Display Feedback?

In Unix, the correct procedure is to be quiet when your process successfully works. In modern Graphical User Interfaces, the Unix standard does not apply. We're piloting and releasing updates ...
40
votes
13answers
5k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...
0
votes
1answer
43 views

How to give feedback about keypresses in password fields

Entering normal text in short text-boxes gives a visual feedback as You can actually see the letter you pressed The letters shift. However, with password fields masked by dots/asterisks, there is ...
0
votes
1answer
59 views

Choosing a Feedback Mechanism For Delayed Commands

On a typical application when a user submits a form, it's good practice to provide a success message that the information has been submitted and saved. This makes sense for an application that ...
36
votes
8answers
2k views

Visual feedback of “no new data” after pull-to-refresh

I really like pull-to-refresh as a way to force an update of a reverse-chronological list. However I've noticed a somewhat awkward pattern in my own use of pull-to-refresh, and I assume I'm not the ...
3
votes
1answer
106 views

Which unicode symbol can I use to symbolize a task needing feedback? [closed]

Unicode provides check marks ✓ and ballot ✗ symbols that can be used to mark a task as having ended with success or with an error. I am wondering which icon, if any, could be used as for a task to ...
2
votes
4answers
160 views

Save confirmation on webpages

I have a form on a webpage that is editable. The form unfortunately can be quite long and can go beyond the fold. Where is the appropriate location for a 'save' confirmation feedback message? Is there ...
2
votes
4answers
202 views

Which text is more effective to encourage users to leave review for Android App

I have prepared 2 types of text which used to ask user to leave review in Google Play store for Android app. It is a dialog, which will pop up, if user has used this app for N times for last M days. ...
1
vote
3answers
211 views

Which fields should be pre-filled with previously input information when there are form errors?

I've got a form with the following inputs: First name Last name Email New Password ReCaptcha Terms (checkbox) I'm thinking about pre-filling the following for sure with the same values that were ...
0
votes
3answers
211 views

Are my Sign Up form error messages correct?

I just got done with my Sign Up form set up for my File Sharing & Hosting service and now I'm at a point where I'm developing the returning of form errors. There are 6 fields, and they are all ...
0
votes
1answer
87 views

Are ratings relevant, and what makes a rating system good?

I was thinking of websites like YouTube, or IMDB, which implement rating systems. On YouTube, a video can be rated by up votes, or down votes, and videos are rated by the ratio of up and down votes. ...
2
votes
1answer
79 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some ...
1
vote
2answers
296 views

Dynamic Progress Indicator

I am currently working on a responsive web app and am having some issues designing a progress indicator that I am happy with. The app is a workflow based tool which works by displaying cards ...
1
vote
1answer
118 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
1
vote
1answer
79 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. ...
0
votes
3answers
51 views

How to get many questions in single flow without using the Next button causing server interruption till end of question set?

I am working with many questions and want a way by which users don't need to use the NEXT button for every question. It should be flexible, so that the user can move any where on any question he ...
6
votes
2answers
380 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
0
votes
3answers
129 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
3
votes
3answers
304 views

Am I providing too little feedback?

Consider this form in its blank state. Here's an example of an invalid entry. I pre-filled two fields because I belief that, edge cases aside, most users would attempt to use the form ...
1
vote
6answers
211 views

If a user makes a mistake, should I prevent the action, or automatically resolve it

I have two text boxes: download bmml source – Wireframes created with Balsamiq Mockups This is to represent orbital information around a body, the apoapsis (A) is the point when you're ...
1
vote
1answer
363 views

Animated striped progress bar?

Having animated stripes on a progress bar might be useful to indicate that the system is still running and the computer did not hang up. Should the stripes be on the entire progress bar (with ...
2
votes
1answer
154 views

Best approach to creating a report generator

I'm working on improving an application that provides users with data metrics via tables and allows them to generate reports of the data metrics. The current implementation is that, depending on what ...
1
vote
4answers
393 views

Best way to get feedback from users [duplicate]

Form fillings through survey or feedback form and even email responses is now getting boring and appears to be a waste of time for many users to click on or even answer. I even revert to "you must ...
2
votes
3answers
128 views

Color Combination

I am trying to create a webpage and I don't know much about UX. I am quite confused about the colour combination of text. Like here(in the picture) I used two different colours for the Title and Tag ...
3
votes
5answers
388 views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
4
votes
3answers
554 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
4
votes
1answer
122 views

What kind of feedback is appropriate for a two-finger drag gesture?

In a mobile app, I have a two-finger drag gesture as an advanced feature. I already know about the discoverability problems with multi-touch gestures, and this question is not about that aspect. The ...
1
vote
3answers
313 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
2
votes
2answers
146 views

Feed-forward on a multi select mode menu button

I have a mode button in menu of zoom tools on a desktop application. With the button you can change the mode of the cursor between select, zoom in, zoom out, and pan. When you hold the button down, a ...
3
votes
3answers
142 views

How do you get feedback on your portfolio?

What are the best ways to get useful and constructive feedback on your portfolio? For example, a service such as Evisors will connect you with industry professionals for resume critiques, mock ...
1
vote
1answer
229 views

user flow using a feedback button

Suppose I have a mobile app which asks users for their feedback on the app. The feedback button is located on the main screen at the bottom of the list (the app is built with a list). After the user ...
0
votes
2answers
64 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
3
votes
7answers
515 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
4
votes
2answers
143 views

Should we force users into providing feedback before dismissing an action item?

Say we have a list of items which are 'action items', in the sense that each item represents a task for the user. The list is compiled automatically in a way resembling a news-feed - there is some ...
8
votes
6answers
619 views

Handling empty search results

In the event that a user search displays no search results, what is the best thing to do? Say: "Found no results. Try widening your search criteria". Display a button that takes you to a screen ...
2
votes
4answers
264 views

Best type of B2B Reputation System?

The aim of recommender system for B2B platform is generating trust (against fraud). Imagine you are a business man; you visit a website where many other users offers products for your business (for ...
2
votes
4answers
515 views

Specific techniques to interview customers/users for UX/customer discovery questions

I am a UX designer, and my task in a desktop application development is to discover what is the need of the users and how they would want to use it. It's a UX designing job plus customer ...
3
votes
5answers
353 views

How to motivate users give feedback? [duplicate]

We have launched a mobile application recently and we are discovering a lot of bugs. We have a "Send feedback" button at the bottom of almost all main screens, which people do not use. How to ...