Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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4answers
85 views

Which text is more effective to encourage users to leave review for Android App

I have prepared 2 types of text which used to ask user to leave review in Google Play store for Android app. It is a dialog, which will pop up, if user has used this app for N times for last M days. ...
1
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2answers
58 views

Which fields should be pre-filled with previously input information when there are form errors?

I've got a form with the following inputs: First name Last name Email New Password ReCaptcha Terms (checkbox) I'm thinking about pre-filling the following for sure with the same values that were ...
0
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3answers
140 views

Are my Sign Up form error messages correct?

I just got done with my Sign Up form set up for my File Sharing & Hosting service and now I'm at a point where I'm developing the returning of form errors. There are 6 fields, and they are all ...
0
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1answer
34 views

Are ratings relevant, and what makes a rating system good?

I was thinking of websites like YouTube, or IMDB, which implement rating systems. On YouTube, a video can be rated by up votes, or down votes, and videos are rated by the ratio of up and down votes. ...
2
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1answer
39 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some ...
1
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1answer
67 views

Dynamic Progress Indicator

I am currently working on a responsive web app and am having some issues designing a progress indicator that I am happy with. The app is a workflow based tool which works by displaying cards ...
0
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1answer
60 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
1
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1answer
46 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. ...
0
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3answers
50 views

How to get many questions in single flow without using the Next button causing server interruption till end of question set?

I am working with many questions and want a way by which users don't need to use the NEXT button for every question. It should be flexible, so that the user can move any where on any question he ...
4
votes
1answer
164 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
0
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3answers
89 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
3
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3answers
281 views

Am I providing too little feedback?

Consider this form in its blank state. Here's an example of an invalid entry. I pre-filled two fields because I belief that, edge cases aside, most users would attempt to use the form ...
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6answers
196 views

If a user makes a mistake, should I prevent the action, or automatically resolve it

I have two text boxes: download bmml source – Wireframes created with Balsamiq Mockups This is to represent orbital information around a body, the apoapsis (A) is the point when you're ...
1
vote
1answer
214 views

Animated striped progress bar?

Having animated stripes on a progress bar might be useful to indicate that the system is still running and the computer did not hang up. Should the stripes be on the entire progress bar (with ...
2
votes
1answer
112 views

Best approach to creating a report generator

I'm working on improving an application that provides users with data metrics via tables and allows them to generate reports of the data metrics. The current implementation is that, depending on what ...
1
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4answers
214 views

Best way to get feedback from users [duplicate]

Form fillings through survey or feedback form and even email responses is now getting boring and appears to be a waste of time for many users to click on or even answer. I even revert to "you must ...
2
votes
3answers
106 views

Color Combination

I am trying to create a webpage and I don't know much about UX. I am quite confused about the colour combination of text. Like here(in the picture) I used two different colours for the Title and Tag ...
3
votes
5answers
203 views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
3
votes
3answers
253 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
4
votes
1answer
101 views

What kind of feedback is appropriate for a two-finger drag gesture?

In a mobile app, I have a two-finger drag gesture as an advanced feature. I already know about the discoverability problems with multi-touch gestures, and this question is not about that aspect. The ...
1
vote
3answers
267 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
2
votes
2answers
83 views

Feed-forward on a multi select mode menu button

I have a mode button in menu of zoom tools on a desktop application. With the button you can change the mode of the cursor between select, zoom in, zoom out, and pan. When you hold the button down, a ...
3
votes
3answers
109 views

How do you get feedback on your portfolio?

What are the best ways to get useful and constructive feedback on your portfolio? For example, a service such as Evisors will connect you with industry professionals for resume critiques, mock ...
1
vote
1answer
150 views

user flow using a feedback button

Suppose I have a mobile app which asks users for their feedback on the app. The feedback button is located on the main screen at the bottom of the list (the app is built with a list). After the user ...
0
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2answers
61 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
3
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6answers
243 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
4
votes
2answers
133 views

Should we force users into providing feedback before dismissing an action item?

Say we have a list of items which are 'action items', in the sense that each item represents a task for the user. The list is compiled automatically in a way resembling a news-feed - there is some ...
8
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6answers
383 views

Handling empty search results

In the event that a user search displays no search results, what is the best thing to do? Say: "Found no results. Try widening your search criteria". Display a button that takes you to a screen ...
2
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4answers
233 views

Best type of B2B Reputation System?

The aim of recommender system for B2B platform is generating trust (against fraud). Imagine you are a business man; you visit a website where many other users offers products for your business (for ...
2
votes
4answers
347 views

Specific techniques to interview customers/users for UX/customer discovery questions

I am a UX designer, and my task in a desktop application development is to discover what is the need of the users and how they would want to use it. It's a UX designing job plus customer ...
3
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5answers
212 views

How to motivate users give feedback? [duplicate]

We have launched a mobile application recently and we are discovering a lot of bugs. We have a "Send feedback" button at the bottom of almost all main screens, which people do not use. How to ...
3
votes
2answers
67 views

Status feedback problem

We have a mobile application. To register in our application you need to enter your phone number. After that, you receive an SMS with a code you need to enter to confirm your phone number. There is a ...
1
vote
3answers
59 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
6
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5answers
177 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
5
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3answers
207 views

Absence of negative feedback vs. presence of positive feedback

Anyone know of any research or guidelines on if/when relying on the absence of negative feedback is more appropriate than providing explicit positive feedback? Background: I'm working on an ...
0
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4answers
296 views

First steps into the UX design world [closed]

I just joined the UX forums and firstly, wanted to say hello - im a newbie. well, actually im actually a motion graphics designer - wanting to make a switch into UX design~ honestly, I have very ...
15
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3answers
1k views

Asking feedback/rating for a mobile app?

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2
votes
4answers
138 views

What options to give for multiple choice subjective feedback?

I'm working on a very brief feedback survey as part of our product. To encourage use and simplify the received data I was thinking of restricting it to: Do you like [product name]? Any ...
1
vote
1answer
109 views

How can I direct the user to add a home screen widget after configuring it?

I have an Android app which includes a home screen widget with complicated configuration options. To make it easier to configure a widget, I've made it possible to set up a widget configuration in an ...
4
votes
5answers
307 views

How can the mode of a car's transmission be made more clear?

In a car, if you press the accelerator it can do one of three things: make the car go forward. make the car go backward. not move the car at all. The result depends on what gear the car is in, but ...
5
votes
4answers
222 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...
4
votes
1answer
106 views

Crowdfunded feature request system - would it make users hate me?

I develop a free webapp and am thinking of taking some of the most popular and time consuming feature requests and turning them into mini, crowdfunded projects. I would post those on the site and ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
39
votes
6answers
3k views

How can I highlight errors when bright red is the main color of the brand?

I'm working on a mobile website for a client whose main brand color is red. The website header and headings are all red. CTA buttons are red too. How can I effectively separate errors (mostly in form ...
5
votes
2answers
102 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
5
votes
3answers
429 views

Is it a good practice to include a feedback button?

Is it a good practice to include a feedback button on the side of the website? or how do you recommend to get feedback from users at a initial phase of a project?
9
votes
1answer
123 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
5
votes
3answers
167 views

How should I alter my programs progress bar?

An application I have just been asked 'to take care of' has some interesting code features. One is that when it is loading up the login screen, it displays a 'splash' with a progress bar. This splash ...
23
votes
7answers
1k views

Should progress bars show percentage

In the application I am designing we are currently just displaying a circle that rotates clockwise from gray to green. Inside the circle is a number indicating where in the process it is (20, 50, 90). ...
6
votes
2answers
122 views

Would it be good to only show invalid fields when showing input errors?

It occurred to me that it might be a clever idea to only show the fields with problems when a user makes a mistake on a form. This would be server-side validation, with the assumption that there is ...