Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.

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2
votes
1answer
97 views

How to handle rating indicator when no one has rated yet?

My website is showing a rating for each product (up to 5). ---------------- | 4.2 average | ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ The problem is that when no one has rated the product yet, if I put it can be ...
0
votes
0answers
50 views

Rating systems: Stars vs Numerics vs Smilies? [duplicate]

Anyone have any information on studies etc. which show the difference in the effectiveness of the rating systems. All systems are 5-point scales, I'm just interested in anything which proves which ...
0
votes
4answers
74 views

Building out UI for Org to kick off Remote Process, How to Display Feedback?

In Unix, the correct procedure is to be quiet when your process successfully works. In modern Graphical User Interfaces, the Unix standard does not apply. We're piloting and releasing updates ...
39
votes
13answers
4k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: Database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...
0
votes
1answer
37 views

How to give feedback about keypresses in password fields

Entering normal text in short text-boxes gives a visual feedback as You can actually see the letter you pressed The letters shift. However, with password fields masked by dots/asterisks, there is ...
0
votes
1answer
57 views

Choosing a Feedback Mechanism For Delayed Commands

On a typical application when a user submits a form, it's good practice to provide a success message that the information has been submitted and saved. This makes sense for an application that ...
36
votes
8answers
2k views

Visual feedback of “no new data” after pull-to-refresh

I really like pull-to-refresh as a way to force an update of a reverse-chronological list. However I've noticed a somewhat awkward pattern in my own use of pull-to-refresh, and I assume I'm not the ...
3
votes
1answer
79 views

Which unicode symbol can I use to symbolize a task needing feedback? [closed]

Unicode provides check marks ✓ and ballot ✗ symbols that can be used to mark a task as having ended with success or with an error. I am wondering which icon, if any, could be used as for a task to ...
2
votes
4answers
113 views

Save confirmation on webpages

I have a form on a webpage that is editable. The form unfortunately can be quite long and can go beyond the fold. Where is the appropriate location for a 'save' confirmation feedback message? Is there ...
2
votes
4answers
171 views

Which text is more effective to encourage users to leave review for Android App

I have prepared 2 types of text which used to ask user to leave review in Google Play store for Android app. It is a dialog, which will pop up, if user has used this app for N times for last M days. ...
1
vote
3answers
162 views

Which fields should be pre-filled with previously input information when there are form errors?

I've got a form with the following inputs: First name Last name Email New Password ReCaptcha Terms (checkbox) I'm thinking about pre-filling the following for sure with the same values that were ...
0
votes
3answers
188 views

Are my Sign Up form error messages correct?

I just got done with my Sign Up form set up for my File Sharing & Hosting service and now I'm at a point where I'm developing the returning of form errors. There are 6 fields, and they are all ...
0
votes
1answer
62 views

Are ratings relevant, and what makes a rating system good?

I was thinking of websites like YouTube, or IMDB, which implement rating systems. On YouTube, a video can be rated by up votes, or down votes, and videos are rated by the ratio of up and down votes. ...
2
votes
1answer
64 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some ...
1
vote
2answers
199 views

Dynamic Progress Indicator

I am currently working on a responsive web app and am having some issues designing a progress indicator that I am happy with. The app is a workflow based tool which works by displaying cards ...
0
votes
1answer
99 views

Self hosted user feedback options

Our product requires us to self-host whatever tools we use for information privacy. If our on-site lawyers do not approve a tool or service, we cannot use it. I have been tasked with coming up with ...
1
vote
1answer
64 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. ...
0
votes
3answers
50 views

How to get many questions in single flow without using the Next button causing server interruption till end of question set?

I am working with many questions and want a way by which users don't need to use the NEXT button for every question. It should be flexible, so that the user can move any where on any question he ...
5
votes
2answers
259 views

Context-switches & integration of workflows to avoid them

I've been searching everywhere I know for research concerning the topics listed below, but have been unable to find anything specific. The best I can come up with is general literature. Specifically I ...
0
votes
3answers
110 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
3
votes
3answers
293 views

Am I providing too little feedback?

Consider this form in its blank state. Here's an example of an invalid entry. I pre-filled two fields because I belief that, edge cases aside, most users would attempt to use the form ...
1
vote
6answers
206 views

If a user makes a mistake, should I prevent the action, or automatically resolve it

I have two text boxes: download bmml source – Wireframes created with Balsamiq Mockups This is to represent orbital information around a body, the apoapsis (A) is the point when you're ...
1
vote
1answer
317 views

Animated striped progress bar?

Having animated stripes on a progress bar might be useful to indicate that the system is still running and the computer did not hang up. Should the stripes be on the entire progress bar (with ...
2
votes
1answer
137 views

Best approach to creating a report generator

I'm working on improving an application that provides users with data metrics via tables and allows them to generate reports of the data metrics. The current implementation is that, depending on what ...
1
vote
4answers
311 views

Best way to get feedback from users [duplicate]

Form fillings through survey or feedback form and even email responses is now getting boring and appears to be a waste of time for many users to click on or even answer. I even revert to "you must ...
2
votes
3answers
122 views

Color Combination

I am trying to create a webpage and I don't know much about UX. I am quite confused about the colour combination of text. Like here(in the picture) I used two different colours for the Title and Tag ...
3
votes
5answers
292 views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
4
votes
3answers
405 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
4
votes
1answer
114 views

What kind of feedback is appropriate for a two-finger drag gesture?

In a mobile app, I have a two-finger drag gesture as an advanced feature. I already know about the discoverability problems with multi-touch gestures, and this question is not about that aspect. The ...
1
vote
3answers
283 views

What is the best way to organize the categories in this app?

I'm developing an iPhone app. This app is really simple: a user can search if (for example) an product contains milk (maybe you are allergic to it) and give you a feedback (you can eat, or you can't ...
2
votes
2answers
122 views

Feed-forward on a multi select mode menu button

I have a mode button in menu of zoom tools on a desktop application. With the button you can change the mode of the cursor between select, zoom in, zoom out, and pan. When you hold the button down, a ...
3
votes
3answers
129 views

How do you get feedback on your portfolio?

What are the best ways to get useful and constructive feedback on your portfolio? For example, a service such as Evisors will connect you with industry professionals for resume critiques, mock ...
1
vote
1answer
192 views

user flow using a feedback button

Suppose I have a mobile app which asks users for their feedback on the app. The feedback button is located on the main screen at the bottom of the list (the app is built with a list). After the user ...
0
votes
2answers
64 views

How can I go about user-testing my website if I don't have a budget for it? [closed]

Useful outputs could include feedback in the form of user feedback via written reviews, video, etc.
3
votes
6answers
380 views

Drawbacks to user feedback

User feedback is the information provided by users after using your product or site, usually provided via form, email or in person. It can be solicited or unsolicited, though my question focuses on ...
4
votes
2answers
141 views

Should we force users into providing feedback before dismissing an action item?

Say we have a list of items which are 'action items', in the sense that each item represents a task for the user. The list is compiled automatically in a way resembling a news-feed - there is some ...
8
votes
6answers
500 views

Handling empty search results

In the event that a user search displays no search results, what is the best thing to do? Say: "Found no results. Try widening your search criteria". Display a button that takes you to a screen ...
2
votes
4answers
247 views

Best type of B2B Reputation System?

The aim of recommender system for B2B platform is generating trust (against fraud). Imagine you are a business man; you visit a website where many other users offers products for your business (for ...
2
votes
4answers
422 views

Specific techniques to interview customers/users for UX/customer discovery questions

I am a UX designer, and my task in a desktop application development is to discover what is the need of the users and how they would want to use it. It's a UX designing job plus customer ...
3
votes
5answers
290 views

How to motivate users give feedback? [duplicate]

We have launched a mobile application recently and we are discovering a lot of bugs. We have a "Send feedback" button at the bottom of almost all main screens, which people do not use. How to ...
3
votes
2answers
70 views

Status feedback problem

We have a mobile application. To register in our application you need to enter your phone number. After that, you receive an SMS with a code you need to enter to confirm your phone number. There is a ...
1
vote
3answers
60 views

How do you show feedback if a user's action effects something in a different space?

If user's action effects something in a different space, what are some intuitive ways to illustrate this to the user without taking them out of their workflow? Right now when a user acts on the item, ...
6
votes
5answers
188 views

Expectation Management

I'm struggling to convince the team of developers I work with to let me show users mockups to explore ideas and make sure we understand their requirements fully. Although I swear that I will ...
5
votes
3answers
233 views

Absence of negative feedback vs. presence of positive feedback

Anyone know of any research or guidelines on if/when relying on the absence of negative feedback is more appropriate than providing explicit positive feedback? Background: I'm working on an ...
0
votes
4answers
503 views

First steps into the UX design world [closed]

I just joined the UX forums and firstly, wanted to say hello - im a newbie. well, actually im actually a motion graphics designer - wanting to make a switch into UX design~ honestly, I have very ...
16
votes
3answers
2k views

Asking feedback/rating for a mobile app?

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2
votes
4answers
149 views

What options to give for multiple choice subjective feedback?

I'm working on a very brief feedback survey as part of our product. To encourage use and simplify the received data I was thinking of restricting it to: Do you like [product name]? Any ...
1
vote
1answer
133 views

How can I direct the user to add a home screen widget after configuring it?

I have an Android app which includes a home screen widget with complicated configuration options. To make it easier to configure a widget, I've made it possible to set up a widget configuration in an ...
4
votes
5answers
336 views

How can the mode of a car's transmission be made more clear?

In a car, if you press the accelerator it can do one of three things: make the car go forward. make the car go backward. not move the car at all. The result depends on what gear the car is in, but ...
5
votes
4answers
236 views

Will animated feedback be annoying or nice?

I'm developing a website called Fablelane which allows you to write your own stories and have others contribute outcomes or "chunks" to that story. Right now (if you go to the website), there's an ...