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23
votes
5answers
787 views

Improving the UX of Clippy

Some 10 years ago, Microsoft tried to introduce a personal assistant for his Office suite, Clippy, in order to help their users discover new features. Even if there seem to be people that like it (MS ...
19
votes
4answers
781 views

How do you create or select an icon for a feature?

How do you work out what icon type or image you need for a feature? There's been quite a lot of very small questions here in the form of "What is a good icon for feature X?". Instead we should be ...
18
votes
4answers
573 views

What's the best way to kill useless features?

I'm working on an web platform (SAAS) that's about six years old. Like a lot of new web services, it's evolving rapidly in response to client and user requests. In the short time that I've been here, ...
14
votes
4answers
399 views

Discovering new features

I work with a web-based platform with lots of data and various tools to view the data, perform analysis. Users are often impressed by one or two features and stick with them. The platform adds new ...
13
votes
4answers
254 views

Can user experience be mutually exclusive for two groups of users?

Is it possible for an item to have good usability and a positive user experience for one core group of users and, by virtue of that design, make the experience worse for another core group of users? ...
5
votes
6answers
407 views

Feature Exposure vs. UI bloating

When developing my web applications, I usually tend to have an icon/button per feature/function and place it in a way that it is easily accessible without distracting the user during his usual work. ...
4
votes
2answers
131 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...
4
votes
1answer
145 views

Is the browser back button still the second most used navigation feature?

In 1999 Jakob Nielsen stated that "the Back button is the lifeline of the Web user and the second-most used navigation feature (after following hypertext links)". But the web has evolved since then, ...
4
votes
1answer
94 views

Crowdfunded feature request system - would it make users hate me?

I develop a free webapp and am thinking of taking some of the most popular and time consuming feature requests and turning them into mini, crowdfunded projects. I would post those on the site and ...
3
votes
2answers
53 views

How to best conduct a mobile app features audit?

We're redesigning a pretty heavy app and I've been tasked with creating a list of all of the current available features since they'll all need to be included in the next release. The thing is that ...
3
votes
2answers
189 views

Pattern For Secondary JIT Features

Lets say we are a picture saving service that allows you to save pictures you like from the community. When a user takes the primary action of "liking" another person's photo we offer up secondary ...
2
votes
2answers
81 views

What is the best way to demonstrate the value of registration to unlock features?

I'm not sure if I phrased that right, so perhaps my specific case will explain for me. I have buttons for "fave"-ing and marking-as-solved on puzzles in my blog. The users that know the features exist ...
1
vote
2answers
269 views

Should you disable more complex features for less-savy users?

The other day I was working on a basic HTML editor bar that floats right above a comment textarea and adds some insertion code. It's just like the one right here on the StackExchange sites, except ...
1
vote
4answers
83 views

From an application that prints, would users expect a print preview feature?

I am making a medical application, which has the need to generate reports. People want paper copies of the information visible in the application. I am loathe to implement any sort of print preview ...
0
votes
1answer
120 views

Features that a “basic” Torrent client should use [closed]

I am not exactly sure that this is the right place to ask this question, but anyways, I am an eighth grader, looking to rewrite the rTorrent GUI (type thingy) nTorrent (hosted at ...
-1
votes
1answer
78 views

Checklist of use cases / functionality for a subscription based software as a service app [closed]

I want to offer a subscription using stripe on my rails site. What are some basic things that I'd want users to be able to do. (stupid question, I know, I just want to make sure I don't miss anything ...