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3
votes
5answers
145 views

Get people to read FAQ before contacting support

We need people to check the FAQ before contacting support. The current solution we are using is to name the entire section of the web page FAQ, even though it also contains a form to contact support ...
1
vote
1answer
113 views

Accordions or anchor links for grouped content?

I am torn between 2 UI patterns for how to present text content that is broken up into large chunks. This is a pattern I'd like to use across the site, so it could be for things like FAQs as well as ...