Why aren't FAQs being replaced by Intelligent Virtual Assistants on government websites?
I have a FAQ/Knowledgebase for a product where I wish to collect simple visitor feedback about each entry if they found it useful or not. It would primarily for me, so I can improve the answers and or ...
Personally, I'm not too keen on the phrase 'Frequently Asked Questions' - I think more often than not it provides a negative connotation where one isn't warranted. Now obviously this is a very common ...
I am designing the FAQ page for a complex mobile application. Faqs can be more than 20 and text might be very long. I have tried to list them with an accordion solution first but it seems to be heavy ...
We need people to check the FAQ before contacting support. The current solution we are using is to name the entire section of the web page FAQ, even though it also contains a form to contact support ...
I am torn between 2 UI patterns for how to present text content that is broken up into large chunks. This is a pattern I'd like to use across the site, so it could be for things like FAQs as well as ...