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84
votes
13answers
14k views

Why is sound sparingly used on websites?

In an application like Skype for example, there is a thoughtful sound design that complements the user experience - for example, when an user logs in/out. There are multiple examples of such ...
25
votes
11answers
2k views

How to design a great unboxing experience?

I'm looking for examples or case studies for designing a manual for a physical as well as a digital product. We have an app which needs to be controlled by a physical checklist. Now I'm starting to ...
11
votes
3answers
1k views

Should I capture exceptions and present a nice error page to hackers? [closed]

If a hacker is trying to hack, should I present a pretty error page or redirect somewhere instead of a generic/cryptic error? I feel that the hacker knows what they are doing, I know what they are ...
8
votes
6answers
825 views

Showing the full path to a folder when changing its name

I have a form where a user can enter a new name for a specific folder. The full folderpath is displayed on the form for informational purpose which leads to a problem. I don't want my form to expand ...
8
votes
4answers
490 views

Live preview - alternative to split screen

I am working on a playground for designers and front end developers. One of the features it has is the live preview. This means that while you are changing your html or css code you can preview the ...
7
votes
2answers
171 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
7
votes
4answers
213 views

Introducing usability into a large Government organisation

I'm hoping you can help me. I've been allocated the role within my organisation to look at how we can improve the usability of our systems. I'm not from a UX background at all so this is proving quire ...
6
votes
6answers
573 views

Expressing brand personality in the UI with animation

Working on giving some character to the APP UI by coming up with some animation presets. These could be used on various elements of the app and will be included in a style guide. Hope to follow a ...
6
votes
5answers
8k views

How to make the jump from Web/Graphic Designer to UX/UI Designer?

I've been on the hunt for a new job and am noticing the large ratio of UI/UX Design jobs vs. regular web design jobs. I really don't have any experience with UI/UX Design (unless you can count ...
5
votes
3answers
231 views

How to write correctly the term “User experience”?

I'm filling an user experience portfolio for my business and there is bagarre how to write "user experience" correctly. The terms now inserted are much fragmented like: User eXperience user ...
5
votes
1answer
110 views

Hungriness chart - where to find?

So, I have a funny, border-UX question... My friend will have a wedding soon. I'm the best man or whatever it's called - organizer. We'll have some users called guests. Some will travel a long way ...
5
votes
4answers
110 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
4
votes
4answers
218 views

Is there a nice way to deal with geo-restricted access?

In a site which, by law (or otherwise?), cannot display certain content in a particular geographic region, what's a good way to deal with this? Hulu is pretty terrible (click here, seriously?): ...
4
votes
1answer
60 views

How do users perceive the display of the number of other users currently viewing an offer (booking platforms)?

We are currently doing an expert evaluation of a booking platform for holiday accomodations. In this context, the question arose how users perceive the display of the number of other users currently ...
3
votes
2answers
4k views

Pinterest: Can first time users understand “Repin” & “Like”? Why should'nt I simply “like” it as a behavioral attribute?

Similar to Twitter, where RT and Favorites are around - which in is an extension as in on Pinterest. But how often people to manage to understand stark differences on "Repin" and "Like" - If I repin ...
3
votes
1answer
97 views

Back/Cancel Button on Registration/Checkout

It's generally recommended to place a Back, or Cancel button depending on information committed, on multi-step systems to allow the user to escape a process. It is one of the most basic heuristics ...
3
votes
2answers
615 views

Volunteer Work to get exposure to UX

I wanted to see what would be the best way to look for volunteer work so that I can get some exposure to UX. I want to know where designers such as yourself started looking for side project to get ...
3
votes
3answers
147 views

What should happen after soft deleting a record?

Scenario as follows, example is an online survey (policy is to not hard delete anything): You open a survey from the survey list. On the survey, for admins only, there is a special Tools menu in the ...
3
votes
2answers
144 views

Is it a good idea to hide logout button with error/warning message?

I'm building a secure website, closer to banking. I'm bit hesitant to hide the logout link with the error/warning message. I think design look simplistic when I add error/warning over the logout ...
2
votes
4answers
1k views

Why do mobile apps use animated transitions?

So many mobile apps are using animated transitions (much like the web was using flash animations in the early 2000s). In a desktop internet browser, clicking a link on a web page takes you to the the ...
2
votes
5answers
362 views

Should a 'Calculator' support '{' (curly braces) and '[' (box braces)

NOTE: I had originally asked this question on http://programmers.stackexchange.com/, but I had been asked to move it here. I am currently developing a Simplifier for a Calculator. This allows the ...
2
votes
2answers
416 views

How do you write a UX “non-story” in agile - NOT a user story

My manager has asked me to create 1 or more UX stories for a project I'm about to begin. By a UX story, I'm not referring to the USER story (i.e. as an accountant I want to write checks so I can pay ...
2
votes
2answers
208 views

Best way(s) to register a user, including a file upload on mobile [closed]

I'm creating a form for a site which requires, as part of the registration, the user to upload a file (a CV/ resume). I'm looking for suggestions on the best way to handle this, i.e what if they ...
2
votes
1answer
264 views

Two Factor Authentication (2FA) - Does this impair experience?

One of our products that we have built in our workplace is a dashboard where users can view their "big data", visually and broken down into digestible chunks. Recently, it has been suggested in a ...
2
votes
3answers
106 views

Hide feature until user reaches a level of experience, show them in disabled state, or show in full state?

I have a feature that only allow users to use it when they've already reached a level of experience in the app (similar to stackexchange, stackoverflow). Should I: hide it until they reach the ...
1
vote
2answers
214 views

Confirmation Yes/No button pattern [duplicate]

I have 2 questions. Can we ask the user in a confirmation dialog, "Do you really want to discard changes?" Is this the right way to ask? Also, can the YES/NO options be replaced by Yes, I want to/No, ...
1
vote
3answers
135 views

Forcing a user to sign up to download a file

I don't want to compromise the user experience, but I have been thinking about forcing my users to sign-up to download free files created by myself. Although, it may sound ridiculous, nevertheless, I ...
1
vote
2answers
107 views

Should I use multiple '*' when typing in one character?

I am designing a secure password login page. I am thinking about outputting multiple * for one typed character. For example: User types: a Password field shows: ****** My rationale for this is ...
1
vote
1answer
55 views

Clickable area of an Expand/Collapse button

I have an Expand/Collapse button with text beside it and the button occupies an entire row/block on the page: [+] Text Here What should the clickable area of this button be? Should it be just the ...
1
vote
2answers
71 views

User experience: Enjoyment, pleasure, fun, joy [closed]

Enjoyment, pleasure, fun, joy in relation to user experience. Article "The semantics of fun: Differntiating enjoyable experience" : Over the last 20 years repeated attempts have been made in HCI to ...
1
vote
3answers
80 views

Why does too much customization feels dull and disjointed?

We are developing a saas program for the ecommerce platform. Each product has a name, price, sku, description, variant and etc. By going into a product page, users can edit each product. Instead, our ...
1
vote
1answer
60 views

Using an icon to accompany text for better conversions

I have an add to cart button on my products page, and I am trying to decide if it is better to have an icon or not. This is what my current button looks like, but I see companies like Walmart just ...
1
vote
3answers
129 views

Should my Home insurance transactional site have a page footer?

Im designing a home insurance transactional journey (what the user sees after they select 'get a quote' from the product page). Should my x4 page journey (enter details, get quote, buy quote, view ...
1
vote
3answers
81 views

Should I allow the user to select an amount to donate or have them enter the amount?

I am figuring out what is best for the user and ease of experience. Should we give them pre selected amounts or let them enter in whatever amount they desire? Example:
1
vote
1answer
47 views

Is it good to put a player into detention (jail) or just kick the user from a server?

I am developing a game server in an open-world game where players can do whatever they want. Once however my staff encounters a rule breaker I advise them to, by their judgment on how bad it is, to ...
1
vote
2answers
195 views

what exactly do UX Designer mean in the web design field?

What I mean by this question is how can a person be an UX designer just by making a STATIC high fidelity mockup on a piece of software like "Photoshop" or "Sketch" or whatever. Does not the words ...
1
vote
1answer
73 views

Drastic (promotional) design changes within the same website; recommendations on points to make to push back?

Am getting brought into a discussion where a Marketing team wants to have a big dedicated page with completely different branding colors to promote one section of a website (bold blacks and garish ...
1
vote
1answer
98 views

what pros does the hidden menu have when it is used for DT users as well?

I knew that Square redesign had this kind of menu for desktop users as well and I found it odd and I still think that it is a strange solution. Now, I stumbled on this website that has the same kind ...
1
vote
0answers
62 views

Where to find ISO-standards on UX? [closed]

Trying to find definitions on UX. What is the newest definition? Where do i find them? ”1 ”User Experience includes all the user’s emotions, belief, preferences, perceptions, physical and ...
1
vote
1answer
70 views

Better way to act on grid data?

I need to assign different levels of permissions to users in a grid. But in-line/direct editing of grid data is not allowed! As shown in the mockup below, in the action column, clicking "Add" will ...
1
vote
1answer
56 views

How do I determine what type of Customer Experience map to use

I have done research online and there seems to be several different CX map structures. Some have steps at the top and then touch points along the left. How do I determine what CX map is suitable for ...
1
vote
1answer
134 views

UX & psychology [closed]

What, if any books / blogs or white papers are there for pyschology with UX? Mainly books that deal with principles such as scaricity, framing, authority & salience. Any help would be greatly ...
1
vote
1answer
208 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
0
votes
2answers
80 views

How to tell Users that a Tooltip lies behind a Text/Textbox/Image, etc.?

In my UI, I have a normal text headline that covers a block of checkboxes. Without further information I'm scared of users not knowing what to do with the window. My idea is to put a tooltip in the ...
0
votes
2answers
42 views

Working Between Desktop and Browser Applications

Background Client is updating a legacy Windows application in phases, moving toward a browser based system. The first phase is a redesign to a customer manager where users update and delete customer ...
0
votes
2answers
104 views

User experience issue and technical limitation in drag and drop functionality

In order to provide more information I am explaining you with more pictures with actual functional scenario. I am creating internal ticketing support system where super admin can able to see list of ...
0
votes
4answers
259 views

How important is the status bar to a user of my application ?

I have been developing a couple of applications now and I have also come across the following issue multiple times: Can I omit/hide the status bar in my application throughout the whole application ? ...
0
votes
2answers
37 views

How comfortable are users with sharing their numbers with mobile apps?

There are applications which request the user to share their mobile numbers for various reasons(like for authentication, OTPs and so on).Are the users comfortable with sharing their numbers?
0
votes
1answer
44 views

User experience evaluation: How to use AttrakDiff?

How can AttrakDiff measure pragmatic quality of a website if users just visit the site, maybe for the first time. Lets say it is a shop, and they haven't bought anything yet. Does this matter? ...
0
votes
1answer
48 views

Is User Psychology similar to the use of empathy?

So I've been doing some read up about UX hoping to firm up my base as a UX practitioner and was just wondering and thinking if User Psychology is similar to the use of empathy. Understanding that a ...