Handling and explaining errors gracefully so as to have the least negative impact on a user's experience and workflow.

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22
votes
8answers
5k views

How to tell the user his login credentials are incorrect?

When a user has entered incorrect details into a login form, is it better to tell them: The username or password you have entered is invalid. or The user name you have entered is invalid (for ...
40
votes
6answers
3k views

How can I highlight errors when bright red is the main color of the brand?

I'm working on a mobile website for a client whose main brand color is red. The website header and headings are all red. CTA buttons are red too. How can I effectively separate errors (mostly in form ...
20
votes
4answers
916 views

Are HTTP error codes user-friendly?

Why do we still have these HTTP error codes? For me it seems like they are completely useless for the user (not for all but most of them). It says nothing helpful (look at the screenshot above, it ...
16
votes
4answers
774 views

Should users be directed to a 404 page or a landing page?

We have two pages. One is a landing page, given by the route /region. The other is a detail page for a particular region, given by the route /region/summary/{id}. The landing page is the normal way by ...
37
votes
3answers
2k views

Humor on the deathbed

Here is a rather accurate description of an extremely rare situation, displayed by a program right before seppuku: cannot handle the fatal error due to a fatal error in the fatal error handler! ...
9
votes
2answers
880 views

Is there a standard for the frequencies and or duration used for beeps?

Is there a standard for the frequencies and or duration used for error or alert beeps? When I hear a ding or bing sound, I sometimes find that the frequency of the tone is too high or low (in my ...
3
votes
2answers
208 views

Generic or dedicated error pages

The most common errorpage is the 404 error. Right now we are working on a website for a big client with several country websites. My idea for http errors is: One generic page which appologies for ...