Handling and explaining errors gracefully so as to have the least negative impact on a user's experience and workflow.

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6
votes
3answers
190 views

How do I inform the user a component has stopped working?

This is my design challenge: The idea is to have a separate component integrated into a website, displaying data retrieved from another system. When a problem occurs with this other system, we are ...
10
votes
2answers
2k views

Is there a standard for the frequencies and or duration used for beeps?

Is there a standard for the frequencies and or duration used for error or alert beeps? When I hear a ding or bing sound, I sometimes find that the frequency of the tone is too high or low (in my ...
30
votes
8answers
19k views

How to tell the user his login credentials are incorrect?

When a user has entered incorrect details into a login form, is it better to tell them: The username or password you have entered is invalid. or The user name you have entered is invalid (for ...
3
votes
4answers
234 views

Positive connotation Icon for number of errors

We have a game where we need to count number of errors as performance criteria. We are looking for a way to positively note the scores. One idea was to make an association to golfing by naming it ...