information displayed when an unexpected condition occurs, usually on a computer or other device

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1
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3answers
64 views

Messaging After Submitting Form Where no Values Have Changed

What is the best messaging for when a user submits a form to update some fields e.g. such as in a user profile, etc. but no values were changed. In my situation, nothing gets updated in the DB when ...
1
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2answers
149 views

Should an “unsaved changes” dialog in a web app contain a “save” option?

When a user makes some changes in a web app and tries to navigate away without saving them, a dialog appears as a confirmation/warning message. There are two approaches to these dialogues. Sometimes ...
1
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1answer
48 views

Would an item list be better than a wall of text in this error message?

Consider the error message: I am surprised that Google decided to have it this way because I assume that people wouldn't rather be eager to read nine lines of text with no typography (nothing ...
1
vote
1answer
55 views

What is the best way to convey duplicate content or task already exists message?

App context is a simple todo task app. So, what would be the best way to convey to the user the task already exists on the list? Basically, I want to keep the message and prompt as humorous and less ...
1
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1answer
113 views

What to do when (phone) storage is full?

My team is working on a (phone) app which continually logs data to the internal storage or SD card. This data is periodically sent to a server. (No worries - this is not spyware, and the users are ...
1
vote
1answer
71 views

How to communicate errors on some items to user when performing a bulk operation?

We're currently working on a desktop application which allows users to select up to 20 documents at once to perform operations such as delete, create PDF, email a copy etc. As part of this, we're ...
1
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1answer
202 views

How should I formulate a validation error message for a number field?

How should I formulate a validation error message for a number field? A number is expected. A number is required. The value should be a number. Number is not valid. Invalid number. Value is not a ...
1
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1answer
108 views

Progress Box and Subversion Repository Backend to update user on revert progress

I am currently on a project that uses a Subversion Back End to commit/revert/lock content. Right now, I am trying to find a way to communicate to the user when a revert fails, why it failed. ...
1
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3answers
231 views

Should I throw an error or a info message when a form fails to submit because of user error?

I have a form where the user can add a drink recipe. There's a couple of details that needs to be provided in order to successfully add a new drink to the database a unique name at least one ...
1
vote
2answers
139 views

A proper message for re-try

I am implementing a 're-try' feature on a P2P utility for the situation where the connection is broken, but I don't know what message is appropriate. The problem is, the re-try can only be initiated ...
1
vote
4answers
157 views

Should you clear user errors when the error is perceived as fixed or when it is confirmed as fixed?

When a website or application has user input controls that validates the input, the user is (usually) notified in one way or another if the input doesn't meet the requirements. Eg. incorrect email ...
1
vote
1answer
92 views

How to display two different responses (together on the same screen) to a single request

I'm designing the interface for a software for digital signing (with legal value in Italy). The software has a function to verify if the sign is valid and I could have more than a single response. ...
1
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2answers
442 views

How should I present an error message to iOS users?

I'm working on an iOS 8 iPhone app and I'm looking for a way to present an error message to the user like You're offline, please check your network settings. that goes away after a few seconds. What ...
0
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2answers
2k views

Bad error message for required field: “Please enter value”

I just watched someone struggle with a form. The form was part of a normal online shop. It had reloaded after submitting, annotating the required field for the phone number with a red text above, ...
0
votes
2answers
96 views

To say “Click Ok to”

My question is very simple: Should an error message that is shown in javascript:confirm be like this: "This invoice does not have taxes. Click OK to continue and Cancel to add them" or like this? ...
0
votes
3answers
257 views

Are my Sign Up form error messages correct?

I just got done with my Sign Up form set up for my File Sharing & Hosting service and now I'm at a point where I'm developing the returning of form errors. There are 6 fields, and they are all ...
0
votes
3answers
1k views

Error message for “Invalid Username”

As per "UX guidelines" what should be the error message for a dimmpley Login for having 2 basic fields "Username" & Password. So if a User Enter a username with "Space or special ...
0
votes
1answer
177 views

Notification display time

What is the "thumbs up" duration time for displaying notification? Context: mobile app which is a client for the REST web service. I'd like to show error notification for cases when connection is ...
0
votes
2answers
204 views

Is it OK to show server errors in modal dialogs?

I read this question that suggests that modals are disruptive, but I want to know if they are good to use with server errors, when the user has finished their task. Thanks
0
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2answers
538 views

Alternative to modal error messages with only one button

We are rewriting our desktop application and we are thinking of improving the error handling and error notifications. Currently, it is based on modal dialogs. But we have a lot of errors like "You ...
0
votes
1answer
211 views

Error message text/buttons?

I have an iOS app where users can save contacts. There is a minimum of first name and last name to save, so when they try to save without filled out all the required fields, an alerts pops up that ...
0
votes
2answers
144 views

When do we ask the user to try again on form input error?

I have a form whereby users are required to fill up several fields. Upon validation error, error messages would be shown. Example: The selected location is out of range. Please try again. The area ...
0
votes
1answer
87 views

How to position page-level error message?

User fills out this page and hits Save. The page has multiple errors, some on Tab one, others on Tab two. What's the best way to present a page-level error message explaining that user should ...
0
votes
1answer
88 views

What are the resources for list of error messages in case of failed transaction on eCommerce website? [closed]

Being the only UX guy in my company, my management wants me to write error messages for their customers. Dev team is really very very bad when it comes to writing and they will just say ...
0
votes
1answer
88 views

What is the good wording and place for file size error message? [closed]

What would be a good wording and place on the form for file type error message? I am especially interested in the case when a user may not understand clearly the difference between file types.
0
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3answers
82 views

Unknown page - what to do? Error or default (omision) page?

I'm currently working on a webpage whose links work as index.php?do=buy, ?do=sell, ?do=catalog, etc. However, I stopped for a second, and thought: what if someone changes it? (?do=idontexist) What ...
0
votes
1answer
56 views

Related inputs workflow

This is the feature I need: Think of yourself as a part time employee. You are allowed to enter up to 2 time intervals to specify your availability for the day. So there are 4 ...
0
votes
1answer
75 views

How to enter separate amounts then give feedback if the total meets a given amount?

case: During an ordering process, the user should be able to divide a given amount of money into a '1 to infinite' number of pots. So the sum of everything should be exactly the same when the step is ...
0
votes
0answers
26 views

How to deal with conflicting resource usage concerning repeating events?

We are working on a room booking calendar which allows users to set repeating events. Imagine a scenario where there are 2 repeating events which repeat for quite a long time but they conflict on some ...
0
votes
0answers
27 views

Disabling main call to action on signup form [duplicate]

I am working on a sign up form that contains 5 fields - I am sorry, it's too much but those are the business requirements.. I though a good option to keep an optimal UX is to display errors as the ...
0
votes
2answers
119 views

Opting In/Out Error Handling in Mobile

Designing a settings screen in an app, which involve user opting in or out of marketing from app and/or website and sync across devices. The issue I am having is handling an error if the user opts out ...
0
votes
3answers
357 views

How to handle user input error handling on signup form [duplicate]

I'm designing a signup form and got stuck in a ux discussion on how to handle user input error handling. Which would you prefer of the following two scenarios? Or is there a third, better option? ...
-1
votes
4answers
87 views

Breaking down everything on a single error, or just break down that part? [closed]

In PHP, if a module of your site has a problem, you can turn off error messages, so that only that module won't be displayed. This means for example, if you have a weblog based on PHP, and archive ...
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votes
1answer
4k views

Form validation best practice using Twitter Bootstrap when input fields close each other

I am programmer not designer nor ux designer. So, I am using Twitter Bootstrap framework for design the page with input elements on it. Basic requirement for my form is - It should fit into 1024x768 ...