information displayed when an unexpected condition occurs, usually on a computer or other device

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-1
votes
4answers
87 views

Breaking down everything on a single error, or just break down that part? [closed]

In PHP, if a module of your site has a problem, you can turn off error messages, so that only that module won't be displayed. This means for example, if you have a weblog based on PHP, and archive ...
19
votes
3answers
7k views

Recommendations for good resources on writing good error messages

Writing good error messages which help users understand how to use the system is difficult. Often we get bug reports stating "Error message x is confusing" which usually sparks a long debate in the ...
6
votes
2answers
662 views

What image and message use in the “Not found” page (404 error page) [closed]

I've seen the robot of Google, the creature that has Github. I think that is question of imagination and what kind of data manages your web app to design a custom image and the message to show to the ...
6
votes
3answers
166 views

Feature is only available on newer device

Let's say you have a software feature that is only available on a newer browser, operating system, or physical mobile device. Some examples include: A camera is required to upload photos in an app. ...
10
votes
3answers
343 views

When should a messagebox be used?

When I started in programming, there was a manual with a number of GUI guidelines. The input fields were color coded. For instance, a mandatory field would be yellow and an ordinary field would be ...
13
votes
5answers
2k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
4
votes
2answers
798 views

Error Message Advice (for asynchronous/background tasks)

We have a web application which currently performs a number of intensive, time-consuming tasks. The initial design didn't really cope with the levels of information we're now dealing with and we're ...
9
votes
4answers
1k views

What is the best way to display date validation errors?

I am performing date validation on several forms. This validation includes making sure a date does not fall on a weekend, does not fall on a major holiday, is at least 3 business days from the current ...
12
votes
3answers
2k views

Best place for placement of error messages on a form (both generic and specific) [duplicate]

I'm working on a simple registration form which, when invalid data is entered, will display both a generic error (e.g: "There is an error on your form") and also specific errors (e.g: "This is not a ...
7
votes
3answers
778 views

How to display login/register errors?

I have a login form and a register form on my website in this format: Username: [ ] Password: [ ] Email: [ ] There are multiple ways to approach informing the user of ...
6
votes
1answer
2k views

Standardized (web) application error messages? [closed]

I'm in the middle of coding a bespoke CMS for a company and if there is one thing I hate it's coming up with good copy for "flash" messages (short messages that provide user feedback.) I know how ...
4
votes
4answers
1k views

Best error message to display when too many users logging onto web system

I have a website that started experiencing issues when too many people are trying to log into the website at the same time (usually at the start of the business day). Are there some examples of or ...
9
votes
4answers
506 views

Error message that always appears in the same place

Is it okay if error messages always appear in the same place on a website? I know the right thing to do is place errors inline, close to where the error occured. But there's hundreds of errors that ...
5
votes
2answers
206 views

Error dialog for several parallel operations

I have a situation that I'm not sure how to handle, UI wise. Our program initiates several parallel and threaded operations. Each of these operations can fail thus requiring an error dialog. The ...
9
votes
12answers
795 views

Bulk actions: what to do when not all items support an action

Picture the following scenario: user selects a bunch of items, and the 'bulk actions' box appears; user selects an action that not all items support (for one reason or another). What do you do in ...
8
votes
4answers
2k views

Error-message to indicate invalid data has been entered?

Sorry for the subjective question.... I'm working on the micro-copy that appears on a web-form when a user submits invalid data: eg: invalid date/time. We've used inline validation and date time ...
6
votes
5answers
3k views

Is red text ever acceptable for use in non-error content?

I've always gone by the rule that red text should only be used in displaying error messages. Can anyone show me any usability blog/book excerpts that prove or disprove this rule? What are your own ...
7
votes
6answers
1k views

Handling multiple “alert” popups ?

An iPad application we are building throws an alert window for various error conditions. We are considering building a custom UI for the alerts since the default alert window is fairly annoying. My ...
5
votes
1answer
260 views

Best way to handle a system failure (not the user's fault)

In my application, we're very dependent on a service to provide some information that the user can interact with. It's possible that the service could be down, or in some invalid state to where any ...
43
votes
14answers
3k views

How do I get users to read error messages?

If your intended audience is nontechnical you find yourself at a severe risk that your users will plain ignore the carefully worded error messages, either staring in shock at them, calling and yelling ...
24
votes
13answers
2k views

Is it better to prevent a forbidden action or display an error/explanation message?

There are multiple examples, so I'll pick a specific one to focus the question. Let's say a user can have specific characteristics (or permissions): Admin, Virtual, External, Financial, etc. To ...
3
votes
2answers
276 views

In a web application, what can I do to allow error messages to be efficent and functional?

While alerts force users to react, sometimes the widget gets lost behind other windows and then blocks the whole application. What other ways can be used to make sure a user will take notice of an ...
29
votes
12answers
905 views

Blocking IE6: Deny outright or warn of issues?

We're looking at (finally) retiring IE6 support. I've always been a big fan of graceful degradation but we're really pushing ahead and trying to embrace features that we're simply not going to want ...