248
votes
14answers
28k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
3
votes
2answers
401 views

Why avoid the word “please” in error messages? [duplicate]

Possible Duplicate: Should an interface ever say “please”? According to Windows User Experience Interaction Guidelines (UX Guide) for Windows 7 and Windows Vista: Avoid the ...