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28
votes
12answers
5k views

Why are enterprise application UI boring/dull

I work for a big software company, and i have access to a lot of enterprise now and then . I have also worked on a few application myself . What i have noted that , these applications have fantastic ...
8
votes
7answers
484 views

Notify in-app or device-level in an enterprise mobile app

User is suppose to use this app all day in the field while taking orders. Order could be saved offline (when network is not available) and saved on server when network is available again. If the data ...
8
votes
5answers
161 views

Personas in enterprise web application systems

I'm involved in a project that will be replacing a student information system at a post-secondary institution. I would describe the scope of this project as very large, comprising of approximately ...
7
votes
4answers
146 views

Does Lean UX allow working on a bigger vision?

I’m working in an agile software development environment. We are currently planning on implementing three big new features within our existing enterprise software. All of them are experiencing a long ...
4
votes
4answers
593 views

Would you hide prices for a B2B software on products' public site?

I'm working on a cloud based B2B software and top management is insisting we don't show the prices on our public site. I can't understand the reasoning behind this. How will this affect the customers ...
4
votes
3answers
74 views

Staying current with many enterprise applications in the portfolio

Our organization has 6 applications that our end-users interact with on a daily basis. Each application is developed by a separate team and lives in their own solution files. We've made an effort in ...
3
votes
2answers
69 views

Is there value in a user profile photo for an enterprise app?

I have an app that helps users get thing done - sort of an ERP for a particular vertical. There is quite a bit of interaction in there among users, but it's not a social app. Is there value in a ...
3
votes
3answers
187 views

How can I demonstrate the value of good usability and better user experience in corporate enterprise environment?

Background: Eventually in a hypothetical corporate enterprise environment that I refer to, people who 'pay' for the application never use the applications developed. The main consideration is always ...
3
votes
1answer
56 views

End user impact by frequency and timing of updates and enhancements

As an organization, we strive to remain competitive and current. With that, we often discuss UI changes and the impacts they have to our user base. A concern we have is the frequency and extent to ...
3
votes
1answer
70 views

Should employees and customers use the same or specialized interfaces for completing the same tasks?

A company previously had one application that customers could use to access their account, pay their bill etc. Alternatively, customers could call, and an employee would answer the phone and do all of ...
2
votes
2answers
96 views

Enterprise web application - lots of data and tabs

We have an enterprise web application that has lots of data, currently separated into different tabs. Usually, the user access the data from a list view. We are considering using a Windowed ...
2
votes
1answer
142 views

How worried should I be about action consistency across multiple pages?

I'm working on part of a redesign for a big, enterprise web application. This part has the user managing a bunch of settings that govern how the rest of the application is used. These screens follow ...
2
votes
1answer
52 views

How do I get KPIs within an enterprise environment?

Yesterday I had a telephone conference with a business analyst telling me, that any hedonic feature within our enterprise product will only be considered by our stakeholders if they are convinced with ...
2
votes
1answer
93 views

What is the Best Practice for Measuring User Behavior for Enterprises?

We have a product that goes behind the firewall and frequently pings back a (small) amount of information once a week or less. While we have tossed around a number of ideas: Paying the customer to ...
2
votes
1answer
627 views

What are some examples of enterprise software with excellent UX? [closed]

Are there any enterprise software companies that do UX well? What are some examples of enterprise software that nails the UX?
1
vote
2answers
99 views

Corporate/Enterprise section

The company I work at, we need a new home page. However, we have two different target groups. Ordinary people and professionals. But I'm torn on how to separate it. I'm toying with the idea of having ...
1
vote
1answer
76 views

How often should you redesign the user interface of a mobile app (non-consumer)? [closed]

Is there a published best-practice or recommendation for how often the user interface of a mobile app (professional/enterprise not consumer) should be totally redesigned? If so, could someone please ...
1
vote
2answers
129 views

Handling effective date ranges with no start or end date

I have an enterprise-based web application that makes use of effective dates - so instead of just making a change to a piece of data, that change can take effect at some date in the future (or the ...
0
votes
1answer
63 views

Enterprise scale Responsive Hierarchal Multiselect?

I have a question and I've searched all over the web for some inspiration but all the solutions are either unwieldy (the server load would be attrocious) or would blow out a user's eyes with the ...
0
votes
1answer
69 views

How to perform user research on application help/documentation?

I'm interested in doing some user research to see how documentation/help is being used in our enterprise web app, and I'm not sure what the most effective method would be. I'm not looking to find ...
0
votes
1answer
32 views

Best way to use/tweak SUS for Enterprise Applications?

I was wondering if there was a vetted type of questionnaire developed for Enterprise applications that modifies the questions that may not apply to a given system. Examples: Systems like a ...
-1
votes
1answer
130 views

What Are the Top UX Enterprise-level Methology Considerations? [closed]

I've read much about Enterprise Methodology considerations being required for user experience requirements,design, and implementation in relation to providing a great UX for today's enterprise workers ...
-2
votes
2answers
204 views

Do you think responsive design is good for an enterprise website? [closed]

I have a few survey questions for developers that work on their company's website and are familiar with Responsive Web Design. I'm targeting developers whose role is more on the front end of the ...