My office has recently created a bunch of computer based trainings (CBTs). They're basically slides with audio. Some of them automatically advance to the next slide and others require a manual click ...
At what point am I offering too many screenshots? I am working a redesign of my company's help guides - these guides are mostly centered around our hosted mail services. How to set up Outlook, set up ...
For many systems, performance can be significantly improved by educating the end users. It might even be argued that training is required to achieve optimal system performance: IIRC, Robert N. ...