designing to produce certain emotional effects or how emotion affects a user's behavior with a system.
248
votes
14answers
28k views
Should error messages apologize?
We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance."
Is it ...
55
votes
8answers
2k views
Handling the death of a user
Are there any common practices for handling the death of a user? How should the claim of a death be verified? How should the deceased user be "visualized" or otherwise indicated on their ...
36
votes
7answers
2k views
Could scaring users be good UX?
I work on an application that's designed to be usable by new users, but has a lot of complicated configuration for advanced users. Our approach to keeping users away from delicate settings is to make ...
34
votes
4answers
2k views
Can you, and should you, design against buyer's remorse?
We know that one way to design an engaging experience is to design for emotion, e.g. as outlined in Aarron Walter's book of the same name.
Part of the process of designing for an emotional response ...
27
votes
6answers
4k views
Why is Google's “I'm Feeling Lucky” button still next to the search bar?
I'm sure that Google must put a lot of thought into the display of its homepage. With such a minimalistic design, every element matters.
So what's up with the "I'm feeling lucky" button? Why is ...
27
votes
10answers
793 views
How do you make users vote objectively and not from emotions?
I've seen on Youtube many informative videos on massacres and natural disasters where users don't vote objectively. Rather, they vote based on their emotions, which is why these videos always have a ...
7
votes
3answers
206 views
Using stock imagery with sensitive subjects
Something I've always wondered about is what effect would bad stock photography have on the user for sensitive subjects. I'm talking cheap, literal and cliche. I personally find this type of thing ...
7
votes
5answers
232 views
Protecting the user experience with business cases.
We get it. We know that a good UX is good for the company. I recently observed some user testing and at the end of the user journey two of the participants smiled and said something like "I've have ...
6
votes
3answers
266 views
Providing warm colors when the content is depressing?
I had posted a question earlier asking for views on what would be the ideal background color to enhance readability and had indicated my inclination towards having a dark or a greyish background to ...
4
votes
5answers
368 views
Benefits of recording user facial expressions when testing
Every "proper" test setup seems to include a camera / webcam for recording the user and a lot of articles I've read in the past recommend it as part of a setup, but sources never really go into a ...
3
votes
6answers
344 views
Creating Interfaces that Build Emotional Bonds
What are factors in the user experience that lead to users having an emotional tie to an interface, why, and what would be an example of each factor.
3
votes
2answers
402 views
Why avoid the word “please” in error messages? [duplicate]
Possible Duplicate:
Should an interface ever say “please”?
According to Windows User Experience Interaction Guidelines (UX Guide) for Windows 7 and Windows Vista:
Avoid the ...
3
votes
2answers
87 views
How does individual vs pluralistic language affect community?
Pluralistic
Imagine our goal is creation of a community environment (perhaps such as UX.stackexchange).
Through our word choices, we can choose individual or pluralistic expressions - and the words ...
-3
votes
2answers
84 views
How to create effective experiences/emotion to change punctured tyres for a car? [closed]
Keeping climate, location and gender into consideration, the mechanism of changing punctured tyres have not seen greater changes? Still it takes energy,effort and time, moreover awful experience ...
