designing to produce certain emotional effects or how emotion affects a user's behavior with a system.

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Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
37
votes
3answers
2k views

Humor on the deathbed

Here is a rather accurate description of an extremely rare situation, displayed by a program right before seppuku: cannot handle the fatal error due to a fatal error in the fatal error handler! ...
37
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7answers
2k views

Could scaring users be good UX?

I work on an application that's designed to be usable by new users, but has a lot of complicated configuration for advanced users. Our approach to keeping users away from delicate settings is to make ...
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6answers
411 views

Creating Interfaces that Build Emotional Bonds

What are factors in the user experience that lead to users having an emotional tie to an interface, why, and what would be an example of each factor.