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1
vote
2answers
14 views

Comments instead of reviews for PDV details page in ecommerce

Getting reviews for products that go out of stock quickly has always been an issue in ecommerce. I'm curious if we allow comments rather than reviews, how would users use the feature? would there be ...
10
votes
5answers
2k views

How does e-commerce product quick view affect conversion rates?

Many large e-commerce retailers are using "quick views" for products on their collection pages where more details appear either on-hover of via some other trigger. Has anyone performed any A/B tests ...
6
votes
4answers
1k views

E-commerce quickview with navigation, useful or gimmick?

A lot of e-commerce sites offer users a Quick View or Quick Look feature on their product listing page: I've seen a few sites where they offer user the ability to click to the next/previous SKU ...
6
votes
5answers
97 views

An alternative for toggle on mobile devices

I'm working on a mobile website. In the page which I'm working on the user can choose one package from a range of 3. Each of them has a total price and a description, along with some products included ...
2
votes
1answer
110 views

What is better : Disabling sub-categories or auto resetting the filters

I am working enhancing UX for filters on our eCommerce (desktop site). The navigation structure is broken into Categories and further sub categories. Filters can be applied at each level (categories ...
3
votes
3answers
60 views

In-store product scanning with a mobile app

We are developing a mobile app for a clothing company and one of the features we are implementing is 'Scan in store'. Basically, when the user is in store, they can use the mobile app to scan a ...
0
votes
2answers
23 views

Auto selecting user's size in product page based on size filter

when browsing an e-commerce catalog, if a user selects a size on the size filter, is it safe to assume that the same size will be selected when the user wants to buy the product on the product page? ...
2
votes
3answers
60 views

product details page with different variations

i am working on a product details page for an ecommerce website and i am dealing with complicated products like (sofa , bed ..etc) in these pages we have a lot of variation regarding colors and sizes. ...
2
votes
1answer
263 views

Why do apps rarely indicate the selected icon on their navigation bars

i'm looking for a suitable way to indicate that the user is on the cart page on an ecommmerce app by differentiating the cart icon from the rest of the icons on the navigation bar. there's obviously ...
2
votes
3answers
60 views

Should call to actions (CTAs) be included in product search result listings?

In my daily trips around the web, I've noticed that many of the most popular ecommerce sites (e.g. Walmart, Target, Amazon, etc.) are removing CTAs (e.g. "add to cart") from search results -- and I ...
1
vote
3answers
53 views

How to represent missing colors in a search result facet

In our online store we have a facet to filter the search results by color. The different values for this filter are displayed as a small tile according to the name of the value. The color of the tile ...
3
votes
1answer
56 views

What's the browsing motivation of Tinder style E commerce apps

I'm working on an ecommerce app that uses a tinder like approach to browse products. Similar to these http://fashionista.com/2014/05/tinder-for-fashion-apps There's definitely a different line of ...
3
votes
3answers
89 views

Building a order inventory and submitting multiple orders

I am building an e-commerce site (office suppliers with 1000 products). Any organization can register with us and build an inventory. Say an XYZ.org has registered with us and 100 products (pen, ...
2
votes
0answers
70 views

Should e-commerce customers have the possibility to haggle? [closed]

More and more webshops use obvious and sometimes seemingly arbitrary user data to adjust the prices for services or products that they ask of them. That means, for instance, the price may be higher if ...
0
votes
2answers
81 views

Add a product to multiple categories

I would like a user to be able to add a same product to multiple categories and sub-categories. The purpose of this so the Navigation Menu Bar (categories) on the e-commerce website could be ...
1
vote
3answers
34 views

Ecommerce User Journeys [closed]

I'm working on an Ecommerce project and am trying to identify some core user journeys. The site allows users to search and browse for products and then buy them using various cards. The site has a ...
2
votes
2answers
61 views

Best approach for managing country selection in e-commerce shop-front

We are implementing a e-commerce shop-front but we have an design challenge around which currency to show by default and how to get the user to tell us which country (currency) they want to see. The ...
0
votes
1answer
47 views

What's the best undo button position for a tinder X ecommerce app

I'm working on an ecommerce app that uses a tinder like approach to browse products. http://fashionista.com/2014/05/tinder-for-fashion-apps the core ui will be right to add like and left to not ...
1
vote
3answers
82 views

How can I improve conversion without user testing?

I work as a UI/UX designer. I have a good understanding of UI, but my UX is not as great. I spent a lot of time this week looking up topics on conversion, and ways to increase conversion rate. Most of ...
4
votes
3answers
69 views

What's the best place to put terms and conditions on an ecommerce?

Prestashop's default is to put acceptance of terms and conditions on step 4 of the buying process, right on carrier/shipping selection. I think it's not a good place. Is there any 'best practice' ...
1
vote
2answers
57 views

What is the best position of placing a cart icon in Ecommerce websites?

I told to design an eCom websites using all new UX. Not the old ones what so many companies or websites using. When we surf the eCom we see a Cart Icon mostly in left corner. I want to change the ...
22
votes
4answers
2k views

Do product-based sites NEED review capability?

One of my newest projects is enhancing the user experience for a well-established industrial product site. (Instead of Home Depot's variety, think "huge variety of locks in many sizes, shapes and ...
0
votes
2answers
36 views

Grouping login/account functionality under a cart icon

I'm working on an commerce platform which needs account functionality | sign in/register | shopping bag/cart - standard stuff for such a website. The stakeholders are very keen to group all of that ...
1
vote
3answers
109 views

Why did (ecommerce) registration rate go down at checkout when we tested social login buttons?

I work for a small ecommerce site and a bit ago we tested social login buttons for account creation. The way our site usually is setup is after checkout if you're not logged in, we mention you can ...
0
votes
3answers
176 views

Should I place a product picture on the left or on the right?

I'm customizing an ecommerce solution and I noticed that most people would place product pictures on the left, but I wonder if there is a reason behind it. I would like to have my pictures on the ...
2
votes
2answers
132 views

Why do so many e-commerce sites break the purchasing flow when forcing a user to login or create an account?

Taking Amazon as an example, but I've seen it in other places as well. This is the screen you get once you click 'Proceed to checkout' in your shopping basket as a new user. Wouldn't it be better ...
1
vote
2answers
46 views

Should I use border or not for our help images? [closed]

We are developing an E-Commerce website, and our content team are writing user guide or help of the website. there are some screen-shots of the website in each help pages. Some of our team members ...
6
votes
3answers
194 views

conversion rate: “Add to cart” button on product list

We are creating an ecommerce site. Like all most, we display all our products in a grid form. Our PM suggested we have "add to cart" right under the product image so customers can quickly add items to ...
0
votes
1answer
53 views

Gesture based checkout for ecommerce app

We are working on a feature that allows returning customers to checkout with a gesture, since they have already given their payment and delivery info in their previous purchase. p.s. This is for ...
15
votes
10answers
5k views

How long should you leave items in a basket, before clearing it (if at all)?

Many online retailers allow you to add items to a basket prior to checkout. Some of the big 'names' have a smart strategy that combine baskets and wishlists, and notify you on a future visit if an ...
1
vote
2answers
419 views

What are the benefits of social widgets on e-commerce sites?

I am making design of e-commerce site and one of specifications was that there needs to be facebook and twitter widgets in site. So my question is "Is there any reason to use twitter and facebook ...
1
vote
1answer
39 views

Automated/smart checkouts - should there be a limit?

I am currently redesigning the UX of an online checkout. I know there are possibilities to automate a fair bit of form filling for registered customers, but I get the feeling that this can be too much ...
11
votes
3answers
394 views

Best way to show payment sites for in-app purchases in mobile phone apps

The other day I made a few purchases using a mobile phone app (Android). I used Paypal, but this could be applied to any payment gateway actually. Thing is, the application was just opening a ...
3
votes
2answers
107 views

What is the best way to collect payment information in a chat interface?

We are looking at using a chat-style interface for a sales flow on both desktop and mobile devices. The customer would be able to ask questions about the product, receive a recommendation and pay for ...
0
votes
0answers
41 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
1
vote
1answer
86 views

GUI elements in conflict Field Search, FAB button and Menu bar

I'm building a webApp with mobile support, and I'm facing a big issue when dealing with mobile screen and it's size limitations. It's important to note this webApp isn't about a single company. It's ...
1
vote
4answers
268 views

Is adding a discussion forum to a an eshop a good idea?

I'm thinking of adding a stackoverflow like knowledge base to my store via a plugin. Is it a good design choice ? Anyone implemented something similar to a store an can share their experience? It's ...
1
vote
1answer
75 views

Should I include a search box in the dropdown menu or just go with one in the nagivation bar?

So i'm designing the interface of an ecommerce website that acts as a platform for stores, and naturally, there's a search box in the navigation menu. For each of the elements in the navigation bar, ...
0
votes
1answer
55 views

Visual/animation for an order success/confirmation screen

Designing the final screen of a checkout funnel on an ecommerce app. What would be a suitable visual or animation for this? I've looked at a few apps and websites, but most of them have just a thank ...
1
vote
3answers
40 views

Opinion on whether to specify a “Primary” address in an ecommerce site?

I'm designing an eCommerce site. I'm wondering whether to include a "primary" address selector. At best buy for example they have this option in the address book. But my suspicion is that it doesn't ...
1
vote
3answers
112 views

What's the design pattern at the end of infinite scroll?

I have an app (iOS) that outputs a grid with all the applicable products. Is there a prevalent design pattern that indicates the end of infinite scroll?
3
votes
2answers
67 views

Why not have sub-total in product page instead of checkout?

Every time I check out online it would cost more than what I expected. Why not have sub-total on the product page instead of check out? I understand some websites won't have my information to track ...
5
votes
6answers
293 views

On mobile checkout flow should product details be shown on review order/summary step?

I am working on the checkout flow for the mobile device, and it has 3 steps, Step 1- shipping details, step 2- payment details, step 3- order summary and confirm to buy. The flow starts with cart page ...
5
votes
2answers
191 views

Ideal number of items per row / Page results

The current layout of our grid view is 5 Items and the description text is cramped. I did a mock up of 4 items per row and it gave the description more room to breathe. Now my question is that if I ...
1
vote
2answers
59 views

fixed header - with navigation for e-com site

I have an e-commerce site. I believe it makes sense to have a fixed header when a user scrolls down. This will show the items in the cart, and will also show the visitor when they have added a new ...
21
votes
5answers
4k views

Add to Cart to View Price

On e-commerce sites (such as Amazon and Newegg.com) pricing in some products will be hidden until you click a link to display the price in a modal/popup, or you are required to add the item to your ...
2
votes
3answers
105 views

How to display that the product has different sizes?

How can I display that the product has different sizes available in stock in the homescreen/catalog without redirecting the user to a product details screen or by opening a pop up on the desktop. Keep ...
0
votes
2answers
136 views

Displaying add to cart button upon mouse-over?

I noticed that on Etsy, when you mouse over products after conducting a search, two buttons display in the upper right hand corner to either "heart" the product or add the product to a list. How ...
0
votes
1answer
54 views

How to show brand & logo for every images on an E-Commerce website?

I am working for an E-Commerce website, the company sells goods Online and they took photos from goods and products. They work on it a lot and spend time and money and don't like other websites copy ...
1
vote
3answers
205 views

Advanced Filtering on Mobile device

Here's a scenario I am currently trying to solve for an E-commerce website. Let's say a user is shopping for clothes on their mobile device. The user performs a search for shirts and arrives at a ...