trading goods or services over the internet.

learn more… | top users | synonyms

2
votes
1answer
79 views

Adding multiple products to an enquiry and the submitting once [closed]

I am working on a website that has 200 products. It is NOT an e-commerce site so the user cannot purchase the products on the site. The idea that I am exploring is that the user can add multiple ...
2
votes
2answers
224 views

Grouped SKUs vs. Ungrouped SKUs on Product List Page

Some e-commerce sites will group similar SKUs together on their product listing page. For example, Macy's would group the same modeled stand mixer with different colors together and just show ...
2
votes
3answers
280 views

Best practices to show or not to show navigation on home page

I have a weird dilemma, we recently re-designed our website and some of the changes have made a massive change in the way users behave on the site. Our site is www.simplycook.com Our site used to ...
2
votes
0answers
103 views

to have or to not have multiple categories [duplicate]

Possible Duplicate: Including unique content under multiple navigation trees It's simple - how visitors respond to one product/item placed in multiple categories? Is it considered as ...
1
vote
5answers
957 views

Checkouts as a multi-step process or as a long form?

Our checkout system has 3 clear steps: Basic Information - Title, Name, Email, Phone Card Details - Payment Type, Card Details Billing/Delivery Address - Company Name, Address I would like to know ...
1
vote
3answers
94 views

Dynamic visuals, loading times and UX

Type of website: e-commerce apparel I want you to provide my users dynamic visuals such as it gives them an attractive experience. The point is that it takes more time to load. Do I have to prefer ...
1
vote
3answers
81 views

How can I improve conversion without user testing?

I work as a UI/UX designer. I have a good understanding of UI, but my UX is not as great. I spent a lot of time this week looking up topics on conversion, and ways to increase conversion rate. Most of ...
1
vote
3answers
658 views

What is a good format/syntax for a coupon code?

For our online shop, we are giving out coupon codes (also called "promo code" or "voucher code"). Currently, these codes look like an insane developer has designed the format: ...
1
vote
2answers
254 views

Feedback required on Iconography with labels for Payment Method

I am trying to understand the merits of having labels with my icons. Need your opinion on : Clarity of labels in addition to their way of presentation. Approach One Prepaid (Netbanking, Credit ...
1
vote
2answers
148 views

What's the correct strategy to open a popover to engage visitors on an e-commerce website?

I run an e-commerce website. Of course I have a lot of abandoned carts (92%) I want to try to engage visitors more, asking for their email in a popover, offering a discount or a free buying guide to ...
1
vote
4answers
191 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
1
vote
3answers
117 views

Is there need for social media plugins on an established ecommerce website

The ecommerce retailer I work for is national market leader in its respective branche and even in some other surrounding countries. It's SEO is amazing and they already have an established position ...
1
vote
3answers
281 views

How to clarify checkout page?

I've recently learned that our checkout page can be a little confusing for some, older, people. It's split up in a "new customer" and a "registered customer" section. In the left part of the screen ...
1
vote
2answers
2k views

“Compare products” functionality on a product listing

Are there any good practices when it comes to "Compare products" functionality on product listings? I would like to do some A/B testing with different ones, but to be honest I have not seen something ...
1
vote
1answer
230 views

revealing more information about an item: Slide-in on hover vs Flip on click

What should I take into consideration when making a decision about the right transition to use to reveal more info about an item? Do I use a slide-in on hover or flip item on click to reveal more ...
1
vote
3answers
146 views

Displaying “clickability” on flat tiles

I am currently in the process of redesining a checkout for an e-commerce that has non-techy savvy audince. I am worried that without an actionable element such as radio / checkbox / button, our ...
1
vote
1answer
141 views

Ecommerce site that needs fairly precise physical address to show availability

Imagine an ecommerce site which must know the user's location in order to check the availability of items. Unfortunately, it cannot have a first guess with IPs, because the availability can change ...
1
vote
2answers
109 views

Possible ethical ways to prevent user leaving last “confirm” stage

I am designing a form having multiple stages where user 'Confirms' the quotation at the last stage. While thinking about how to prevent user leaving this last confirmation page (before he actually ...
1
vote
2answers
181 views

Is the plus (+) universal for adding an Item to a shopping cart?

Looking at globalization of our e-commerce. I was wondering if instead of having to translate "Add to Cart" in every language if simply a plus button will suffice. I'm pretty new to globalization ...
1
vote
2answers
275 views

Is showing product price after registering bad UX?

I'm redesigning a website for a client which consists of showing their visitors how the product works. I was thinking about a step-by-step with intuitive icons illustrating each step so that it won't ...
1
vote
2answers
209 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
1
vote
3answers
197 views

Price Decimals on eCommerce Site

About a third of products do not have rounded numbers ($80.00). Should I display decimals for them? I am hesitant between keeping a consistent experience $143.99, $80.00, $23.12 and reducing the ...
1
vote
2answers
115 views

Best position for a voucher code box in the checkout process

Checkout processes are usually fairly complicated things, but each one has a very similar set of core steps, such as a header basket summary and some full checkout pages (basket, address and payment ...
1
vote
3answers
101 views

How to show entire webshop assortment in a “change item” button for a bundle?

I am trying to figure out a good interface for a ”complex” problem. I am working on an e-commerce solutions that sells what they call “Kits”. Each kit is in essence a bundle - or perhaps even closer a ...
1
vote
2answers
74 views

Limiting quantity you can purchase in an E-commerce website

With e-commerce websites in some cases you must limit quantity of products the user can get, but some don't have any specific rule for that. Criteria I can think you should account for is: How many ...
1
vote
5answers
146 views

Should a CTA name use more casual/friendly language or direct language

I am currently working on a project where a user configures their product and the next step for our user is to click a CTA to contact us about this product. Our main success metric is the successful ...
1
vote
4answers
259 views

Is adding a discussion forum to a an eshop a good idea?

I'm thinking of adding a stackoverflow like knowledge base to my store via a plugin. Is it a good design choice ? Anyone implemented something similar to a store an can share their experience? It's ...
1
vote
3answers
226 views

What is the best URL to point to adding multiple products to cart?

I'm working on adding links to an e-commerce website which allow adding a product to a cart. Given only one product, the URL is pretty straigthforward: /BuyNow/{SKU}/{Quantity}. However, the website ...
1
vote
2answers
409 views

What are the benefits of social widgets on e-commerce sites?

I am making design of e-commerce site and one of specifications was that there needs to be facebook and twitter widgets in site. So my question is "Is there any reason to use twitter and facebook ...
1
vote
2answers
49 views

What is the best position of placing a cart icon in Ecommerce websites?

I told to design an eCom websites using all new UX. Not the old ones what so many companies or websites using. When we surf the eCom we see a Cart Icon mostly in left corner. I want to change the ...
1
vote
2answers
45 views

Should I use border or not for our help images? [closed]

We are developing an E-Commerce website, and our content team are writing user guide or help of the website. there are some screen-shots of the website in each help pages. Some of our team members ...
1
vote
1answer
37 views

Automated/smart checkouts - should there be a limit?

I am currently redesigning the UX of an online checkout. I know there are possibilities to automate a fair bit of form filling for registered customers, but I get the feeling that this can be too much ...
1
vote
1answer
81 views

GUI elements in conflict Field Search, FAB button and Menu bar

I'm building a webApp with mobile support, and I'm facing a big issue when dealing with mobile screen and it's size limitations. It's important to note this webApp isn't about a single company. It's ...
1
vote
1answer
80 views

What is the best way to add a different billing address in a e-commerce website?

I'm a UX designer, actually working on a e-commerce website template. Here are my doubts : When users want to buy a product, the moment they are doing the address form, if they want to receive the ...
1
vote
5answers
118 views

Best practices to display a promotion code area

Promotion code can lead some traffic, and increase revenues. At the same time, if a user is ready to buy without a promotion code, you shouldn't distract him with a too much visible promotion code ...
1
vote
3answers
117 views

what's the most optimum sequence of actions to add a product to cart on product page

Working on the product page for an e-commerce website I'm trying to decide what's the best sequence of the following user actions while giving the add to cart button highest visibility at the same ...
1
vote
1answer
44 views

What is the best practice terminology for e-commerce documents and “static” reference documents?

I am designing an eCommerce website where the user has an account with the company and buys their products on credit. The user then settles the invoices each month. The website contains two document ...
1
vote
2answers
100 views

Does it make any sense to show previous value on edit product page

I want community's thoughts on product edit page. Currently it is two column layout; one with attributes and other with input boxes but I'm having an argument with my product owner who wants one more ...
1
vote
1answer
48 views

What is a common way to communicate to users that their package will ship in more than one box?

I've got a project where I'm going to be working on the way an eCommerce website will be communicating to the user that their purchase will be shipped in two boxes. I'm most interested in eCommerce ...
1
vote
2answers
580 views

On an E Commerce Website how effective is a Hero Banner?

We have a design where a Hero Banner covers nearly 70% of the Landing Screen of the HomePage, it consists of a carousel which has collection of 5 of our best offers. I have been going through data ...
1
vote
1answer
169 views

Show “Log In” or “Sign up” after adding items to a cart for an e commerce site?

I'm working on an e-commerce site and I would like to know after the user has added one or more items to his cart and is not logged in he will be directed to a page. Will this page be the "login page" ...
1
vote
1answer
118 views

Which button to highlight: Checkout or Continue shopping button

Type of website: Apparel online store Here is my question, once I am a on product page and click on the add to cart I have 2 single choices: Continue my shopping or Check-out. What is the best ...
1
vote
3answers
129 views

labelling button in before checkout process

I read that each label, especially in ecommerce websites, indicates what users have to do in the next steps, so, terms like continue or something like that, must be avoided. I'm working on a site to ...
1
vote
1answer
185 views

Registration form with payment processing

I am developing a web app whereby registered users will have a dashboard where they can manage their ads, after payment... so they have to register and pay to use the app. The registration processes I ...
1
vote
1answer
998 views

What's a good image size target for a store's products?

My girlfriend has just asked me what size she should make her product images for her web store, both in terms of dimensions and fill size. She's very keen to have the images look great when you zoom ...
1
vote
1answer
222 views

How the page should behave after applying filters?

I'm working on the e-commerce website with facet filters, when user applies the filters, results appear (no need to click additional "show results button") but I'm not sure how the page should behave: ...
1
vote
2answers
292 views

How to design a shopping cart for digital and non digital products

I've a problem with a two tab shopping cart. I'm working on a e-commerce which has both digital and non-digital products, if user adds both digital and non digital products to the shopping cart two ...
1
vote
4answers
430 views

Should the Payment details or Review your order screen be first in checkout?

Some shops have a step called "Review and confirm" in the process that allows users to do a final check on their order before they place it. In some cases this step is placed before the actual page ...
1
vote
2answers
194 views

Checkout - Realize the registration of the user's address before or after the checkout process?

I'm working on building an ecommerce solution. I have a question: I request the registration of the address of the user when the user creates one or only at the time of checkout? Is there any A / B ...
1
vote
1answer
626 views

Best way for a user to specify budget/price range?

When designing for a shopping service, the user should be able to specify what they're willing to spend on an item. Problems: There's no automated way to know what price range on the item, so the ...