trading goods or services over the internet.

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1answer
125 views

What's the best way to allow users to reset their licence keys

Ok, so I'm making an ecommerce website with Drupal to sell my software. One of my application uses the standard licence key type method, where a licence key is generated and sent out to the user via ...
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0answers
46 views

Should a hotel group have separate websites for each hotel together with the “hub” website for all hotels? [closed]

The hotel group consist of several 4 and 5 stars hotels, each specialised for different target groups (family, wellness etc.) within a roughly same budget. All content creation and day-to-day ...
1
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1answer
41 views

UX for enterprise applications(internal products) vs customer applications(e-commerce) [closed]

What are the different aspects considered in each case when it comes to UX as in 1. "UX for customer applications" and 2."UX for enterprise applications"? What are the different advantages of working ...
1
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0answers
62 views

Using the right terminology to differentiate an online shop from the actual shop [closed]

I am wanting to know your views on differentiating e-commerce sections of a site from pages dedicated to the actual walk in store... in the navigation? For example, the navigation bar at the top of ...
1
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0answers
90 views

How would customers feel when an online bus ticket booking fee is applied? [closed]

Its weird how some coach companies charge lets say a $1.00 booking fee when a customer tries to book a ticket. What is interesting is that they might say that they are offering you a convenient ...
1
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1answer
174 views

Using different calls to action between platforms… Should cross-channel UX always be consistent? [duplicate]

Possible Duplicate: Is breaking established web conventions in order to be consistent across multiple devices an unexpected (and therefore harmful) user experience? I’ve always advocated ...
1
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4answers
200 views

What's the ideal width and number of products in line (ecommerce website - responsive)

We have an ecommerce site - daily deal website. I would like to get your opinion on what website width should be. I was thinking about 1000px OR 1200px. But in the case of 1000px we would display 3 ...
0
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2answers
111 views

Product variations

I am creating a flowershop and I have the following dilemma. Let's say somebody wants to buy a bouquet of roses. Roses comes with many colors, sizes and different quantity in a bouquet. Should I ...
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3answers
86 views

Select based on price or postage options?

For an online marketplace, where the buyer can select the postage option and pay the corresponding postage fee. If I were to prefer looks over usability and don't want to group the price with the ...
0
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1answer
71 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
0
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2answers
59 views

Checking sizes on a product page

Is it best to have product sizes in a drop down box or as buttons, someone said to me buttons because it's one less click. So examples of buttons would be on the product pages of this site - ...
0
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2answers
60 views

Best position for a voucher code box in the checkout process

Checkout processes are usually fairly complicated things, but each one has a very similar set of core steps, such as a header basket summary and some full checkout pages (basket, address and payment ...
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1answer
49 views

Multiple price point offerings

I'm looking for a way to intuitively display three price points for a single product - leaving the user to decide upon which they'd like to pay. Generally, successful eCommerce sites feature a ...
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2answers
56 views

How to determine categorization for a large ecommerce catalogue

I have an existing online catalogue of more than 300 services to provide improvement to. One of the common complaints anecdotally is around the current navigation, that the labeling isn't clear and ...
0
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2answers
64 views

What are the arguments against modals when a page loads? [duplicate]

I'm working for an e-commerce client who has requested a design for a newsletter signup modal to appear on page load the second time a user visits the site. I've tried to explain to them that blocking ...
0
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2answers
83 views

Font size for e-commerce

Recently during a usability tests almost all of our customers complained about the small font size on our website. We use: 26px for headlines 13px, bold, for navigation, product names, etc. 11px ...
0
votes
1answer
99 views

Show “Log In” or “Sign up” after adding items to a cart for an e commerce site?

I'm working on an e-commerce site and I would like to know after the user has added one or more items to his cart and is not logged in he will be directed to a page. Will this page be the "login page" ...
0
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3answers
629 views

Buy Now Button Styling Best Practices? (Font, Color, Shape)

We are having a debate on the design of an e-commerce website about the buy now button. I would appreciate your feedback and would be very grateful for a link backing up your opinion. How different ...
0
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2answers
206 views

(mobile) What are some good examples of space utilizations for order steps?

I read in another question how important order steps are to give your users a context of where they are in the order process.. I'm currently only showing the current step like (3.delivery address) at ...
0
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4answers
54 views

Is there a specific order to respect for filters [apparel store]?

I'm still redisigning my filters and I'm wondering if there is a specific or more user friendly order to respect. To my mind it would be: Color - Size - Price Any advices? Thanks,
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4answers
347 views

Difficult UI in e-commerce product page

I am designing a B2B e-commerce website where the users would be able to buy different quantities of items for each size. I am trying to keep the experience as close as possible to a B2C website ...
0
votes
1answer
140 views

How the page should behave after applying filters?

I'm working on the e-commerce website with facet filters, when user applies the filters, results appear (no need to click additional "show results button") but I'm not sure how the page should behave: ...
0
votes
2answers
181 views

To what extent is it sensible to use filter and sort options together?

Working on an e-commerce shopping site, I am observing that the users first sort and then refine their results. Will providing both the options confuse the user?
0
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2answers
538 views

Whats the best way to present “Order Quantity” boxes/dropdowns?

You know those boxes on ecommerce sites where you specify how many items you want to order? What is the most UX friendly way? Usually I trust on Amazon.com when it comes to UX, but they use a ...
0
votes
1answer
82 views

Best practice to select multiple two-dimensional options

I have some ideas how the selection of clothing sizes in an online shop should work, but that’s a question for another day, today is about bra sizes. There are several systems out there ...
0
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1answer
50 views

Displaying variable Prices in a Shop Menu

I am redesigning a shopping experience for food delivery, and I have come across this situation where I want to display the price of an item inside the menu, but Price may vary depending on specific ...
0
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2answers
43 views

Categories Description: Secondary Information for Categories

I want to add some secondary information in all products categories in an e-commerce website. The text is around 4-5 paragraphs (sometimes maybe more) and it's something like a description for the ...
0
votes
1answer
29 views

When to use explicit CTA vs. allowing for Discovery?

I have a basic Commerce Layout (sketch layout below). I want to integrate an option where the user can specify a budget limit for Quantity, Cost or both. Question: Would I need to spell out the ...
0
votes
1answer
51 views

What are the proper keys for navigating multi-column “search as you type” results?

Given a search box that has a menu which opens after the user begins to type listing results in two columns, plus a "view more results" button and a "close" button, what are the correct keys for ...
0
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1answer
55 views

What is the best phrasing for “starting price” of a product on ecommerce site?

On an ecommerce site, I'm showing products and a starting price. Should I say: 1. "As low as $50" 2. "Starting at $50" 3. "From $50" 4. "$50 and up" 5. other?! Please see mockup with 4 examples for ...
0
votes
1answer
55 views

Online shop - difference between reduced price and new price. Which one should be more visible?

New price = reduced price Old price = old, bigger price This is how i see the process: See New price Evaluate option to buy See Old price Evaluate option to buy with price difference as ...
0
votes
1answer
88 views

Edit cart in last step of ecommerce checkout

I'm working on a commerce which has 3 steps in its checkout process. The last step is confirm your order. In the previous steps I ask users data and billing information and,in the last step, user can ...
0
votes
1answer
42 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
0
votes
1answer
121 views

Should shopping carts from different sessions be merged or not?

I am creating an eshop and I am taking the approach of allowing the user to buy without having an account. However, there is a workflow which I am not sure what is the best practice. A user can have ...
0
votes
1answer
103 views

What is the convention for order of fields on a mobile payment page?

I'm currently redesigning a mobile checkout, and I've run into a problem when building the "payment details page." Every checkout in the world needs one of these, and they all basically need to have ...
0
votes
1answer
227 views

Zooming in on Ecom Product Images

One semi-standard feature of e-commerce sites is the auto-zoom of a product image once you're on the product details page. I've always felt this feature to be clumsy and annoying whenever I am ...
0
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3answers
145 views

Does a e-commerce website site really need an 'introduction' on the homepage? [closed]

It's common on websites to have text on the homepage to introduce the company. I'm wondering if, for most websites, especially e-commerce websites that isn't actually necessary, especially when the UI ...
0
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1answer
93 views

What are some of the best e-tailer / catalogue iPhone apps or webapps you have seen, and what makes them great? [closed]

I've seen a few webapps or iPhone apps that have an enormous and heterogenous amount of items for sale, while managing information architecture / user experience so that is simple and easy to browse ...
0
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1answer
11 views

Showing a “recently purchased” carousel

On the homepage, or on a sidebar, show a sliding carousel of items customers have recently purchased (actual items purchased within the last 24-48 hours) and showing how much the customer has saved ...
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0answers
27 views

Is it fine to include the shopping cart in a sidebar with a complimentary role?

So I've got a shopping website. I'm setting it up as a sidebar. Now, I want to know if there's a proper role I can set for it to be known as a shopping cart or is it fine to keep it with a ...
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0answers
16 views

Auto Suggest for very slow internet connections [migrated]

I have an auto suggestion mechanism that works fairly nice for desktop version where we have a wireless or a wired internet connection. The worst response time is 320ms. (Without using solr as of now, ...
0
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0answers
27 views

Ecommerce: Improve product discoverability

I am designing a web page for an ecommerce company. The company sells product X which comes in various flavours. e.g x in apricot flavour, x in peach flavour. There is a dedicated page where one can ...
0
votes
1answer
61 views

Pagination for responsive e-commerce website

I'm working on the pagination topic for a responsive project. I'd like to have some feedbacks from you regarding this solution. Scenario: pagination for the search results page; pagination for ...
0
votes
1answer
66 views

Show item prices directly or not?

I'm creating a website for this company (this company is actually a gym). They're also building an online store (for the membership plans). I got this idea of putting the items with the prices and ...
0
votes
2answers
132 views

Listing products on rows with multiple pagination

I had have an idea to display products in multiple rows that each of them can have pagination to see more related products, and I will love to discuss about this solution. The results presented on ...
0
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0answers
46 views

UI for splitting/consolidating orders

I'm working on UI for managing orders in an Ecommerce system. Entities at my disposal include: orders, order items and shipments. I need to implement a clear system to allow my users (vendors) to: ...
0
votes
1answer
102 views

Product bundling on product page examples and best practices

I'm revisiting the product bundling feature (aka complete the look) on the product pages of our company fashion commerce website. At the moment it's at the bottom of the product page and not really ...
0
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0answers
36 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result with a lot of information? Currently product block for our website it looks like this: It's filled ...
0
votes
3answers
248 views

Best way to do colours and sizes for eCommerce site

I am doing an E-commerce site like Ebay but for clothing industry and I want a way that users can manage colours and sizes. Sizes should be based on quantity. Based on this what,s the best way to ...
0
votes
3answers
99 views

Responsive Webdesign: How to reduce headlines, labels etc on smaller devices

I had the special problem, that in a "desktop-first" responsive webdesign project (I know, bad idea.. ), there was a shopping cart-like element in a very narrow column (4 columns in a 12 column total ...