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1answer
68 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
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2answers
58 views

Checking sizes on a product page

Is it best to have product sizes in a drop down box or as buttons, someone said to me buttons because it's one less click. So examples of buttons would be on the product pages of this site - ...
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2answers
55 views

Best position for a voucher code box in the checkout process

Checkout processes are usually fairly complicated things, but each one has a very similar set of core steps, such as a header basket summary and some full checkout pages (basket, address and payment ...
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2answers
55 views

What are the arguments against modals when a page loads? [duplicate]

I'm working for an e-commerce client who has requested a design for a newsletter signup modal to appear on page load the second time a user visits the site. I've tried to explain to them that blocking ...
0
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2answers
61 views

Font size for e-commerce

Recently during a usability tests almost all of our customers complained about the small font size on our website. We use: 26px for headlines 13px, bold, for navigation, product names, etc. 11px ...
0
votes
1answer
81 views

Show “Log In” or “Sign up” after adding items to a cart for an e commerce site?

I'm working on an e-commerce site and I would like to know after the user has added one or more items to his cart and is not logged in he will be directed to a page. Will this page be the "login page" ...
0
votes
3answers
483 views

Buy Now Button Styling Best Practices? (Font, Color, Shape)

We are having a debate on the design of an e-commerce website about the buy now button. I would appreciate your feedback and would be very grateful for a link backing up your opinion. How different ...
0
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2answers
156 views

(mobile) What are some good examples of space utilizations for order steps?

I read in another question how important order steps are to give your users a context of where they are in the order process.. I'm currently only showing the current step like (3.delivery address) at ...
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3answers
79 views

Select based on price or postage options?

For an online marketplace, where the buyer can select the postage option and pay the corresponding postage fee. If I were to prefer looks over usability and don't want to group the price with the ...
0
votes
4answers
52 views

Is there a specific order to respect for filters [apparel store]?

I'm still redisigning my filters and I'm wondering if there is a specific or more user friendly order to respect. To my mind it would be: Color - Size - Price Any advices? Thanks,
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4answers
331 views

Difficult UI in e-commerce product page

I am designing a B2B e-commerce website where the users would be able to buy different quantities of items for each size. I am trying to keep the experience as close as possible to a B2C website ...
0
votes
1answer
126 views

How the page should behave after applying filters?

I'm working on the e-commerce website with facet filters, when user applies the filters, results appear (no need to click additional "show results button") but I'm not sure how the page should behave: ...
0
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2answers
179 views

To what extent is it sensible to use filter and sort options together?

Working on an e-commerce shopping site, I am observing that the users first sort and then refine their results. Will providing both the options confuse the user?
0
votes
2answers
484 views

Whats the best way to present “Order Quantity” boxes/dropdowns?

You know those boxes on ecommerce sites where you specify how many items you want to order? What is the most UX friendly way? Usually I trust on Amazon.com when it comes to UX, but they use a ...
0
votes
1answer
35 views

Displaying variable Prices in a Shop Menu

I am redesigning a shopping experience for food delivery, and I have come across this situation where I want to display the price of an item inside the menu, but Price may vary depending on specific ...
0
votes
2answers
32 views

Categories Description: Secondary Information for Categories

I want to add some secondary information in all products categories in an e-commerce website. The text is around 4-5 paragraphs (sometimes maybe more) and it's something like a description for the ...
0
votes
1answer
27 views

When to use explicit CTA vs. allowing for Discovery?

I have a basic Commerce Layout (sketch layout below). I want to integrate an option where the user can specify a budget limit for Quantity, Cost or both. Question: Would I need to spell out the ...
0
votes
1answer
43 views

What are the proper keys for navigating multi-column “search as you type” results?

Given a search box that has a menu which opens after the user begins to type listing results in two columns, plus a "view more results" button and a "close" button, what are the correct keys for ...
0
votes
1answer
47 views

What is the best phrasing for “starting price” of a product on ecommerce site?

On an ecommerce site, I'm showing products and a starting price. Should I say: 1. "As low as $50" 2. "Starting at $50" 3. "From $50" 4. "$50 and up" 5. other?! Please see mockup with 4 examples for ...
0
votes
1answer
50 views

Online shop - difference between reduced price and new price. Which one should be more visible?

New price = reduced price Old price = old, bigger price This is how i see the process: See New price Evaluate option to buy See Old price Evaluate option to buy with price difference as ...
0
votes
1answer
74 views

Edit cart in last step of ecommerce checkout

I'm working on a commerce which has 3 steps in its checkout process. The last step is confirm your order. In the previous steps I ask users data and billing information and,in the last step, user can ...
0
votes
1answer
40 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
0
votes
1answer
100 views

Should shopping carts from different sessions be merged or not?

I am creating an eshop and I am taking the approach of allowing the user to buy without having an account. However, there is a workflow which I am not sure what is the best practice. A user can have ...
0
votes
1answer
95 views

What is the convention for order of fields on a mobile payment page?

I'm currently redesigning a mobile checkout, and I've run into a problem when building the "payment details page." Every checkout in the world needs one of these, and they all basically need to have ...
0
votes
1answer
207 views

Zooming in on Ecom Product Images

One semi-standard feature of e-commerce sites is the auto-zoom of a product image once you're on the product details page. I've always felt this feature to be clumsy and annoying whenever I am ...
0
votes
3answers
144 views

Does a e-commerce website site really need an 'introduction' on the homepage? [closed]

It's common on websites to have text on the homepage to introduce the company. I'm wondering if, for most websites, especially e-commerce websites that isn't actually necessary, especially when the UI ...
0
votes
1answer
93 views

What are some of the best e-tailer / catalogue iPhone apps or webapps you have seen, and what makes them great? [closed]

I've seen a few webapps or iPhone apps that have an enormous and heterogenous amount of items for sale, while managing information architecture / user experience so that is simple and easy to browse ...
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votes
2answers
110 views

Listing products on rows with multiple pagination

I had have an idea to display products in multiple rows that each of them can have pagination to see more related products, and I will love to discuss about this solution. The results presented on ...
0
votes
2answers
59 views

How to make a menu discoverable with the right icon on e-commerce mobile?

i'm designing an mobile site ecommerce. On a meeting i've seen the last wireframes developed (see image) of the topbar detail. The right icon show a lot of different actions (like cart, my account, ...
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votes
0answers
33 views

UI for splitting/consolidating orders

I'm working on UI for managing orders in an Ecommerce system. Entities at my disposal include: orders, order items and shipments. I need to implement a clear system to allow my users (vendors) to: ...
0
votes
1answer
69 views

Product bundling on product page examples and best practices

I'm revisiting the product bundling feature (aka complete the look) on the product pages of our company fashion commerce website. At the moment it's at the bottom of the product page and not really ...
0
votes
0answers
34 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result with a lot of information? Currently product block for our website it looks like this: It's filled ...
0
votes
2answers
182 views

Best way to do colours and sizes for eCommerce site

I am doing an E-commerce site like Ebay but for clothing industry and I want a way that users can manage colours and sizes. Sizes should be based on quantity. Based on this what,s the best way to ...
0
votes
3answers
80 views

Responsive Webdesign: How to reduce headlines, labels etc on smaller devices

I had the special problem, that in a "desktop-first" responsive webdesign project (I know, bad idea.. ), there was a shopping cart-like element in a very narrow column (4 columns in a 12 column total ...
0
votes
0answers
75 views

Supporting International Billing Addresses, when they are a small % of user base

Our site is expanding internationally. During our checkout process, we ask customers to give us billing information such as Address, City, State, & Zip Code. This is used both for fraud prevention ...
0
votes
2answers
214 views

Mobile - product listings page - add to basket button or not?

So on our site we currently have something like: DURACELL BATTERY - ONLY £1.99 - QUANTITY - ADD TO BASKET ENERGIZER BATTERY - ONLY £1.99 - QUANTITY - ADD TO BASKET Obviously in designing our ...
0
votes
3answers
745 views

Should we load Overlay with loading icon for Ajax loading page?

I am working on an Ajax loading filters for an e-commerce site. On the first page request we load the common html (header, footer, other common contents) as a part of first request and then make ...
0
votes
2answers
210 views

Expiration (expiry) date - drop-down or typed? [duplicate]

I've done some research and noticed that a large number of successful eCommerce sites use a drop-down box for the 'expiration date' and other sites use a small text-box that allows for 2 or 4 ...
-1
votes
1answer
71 views

E-Commerce website product with price

Why does many e-commerce or B2B websites like http://www.alibaba.com/ http://flipkart.com/ displays product with price. Is it not possible to make user to click on the product without displaying its ...