trading goods or services over the internet.

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3answers
114 views

Is there need for social media plugins on an established ecommerce website

The ecommerce retailer I work for is national market leader in its respective branche and even in some other surrounding countries. It's SEO is amazing and they already have an established position ...
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3answers
278 views

How to clarify checkout page?

I've recently learned that our checkout page can be a little confusing for some, older, people. It's split up in a "new customer" and a "registered customer" section. In the left part of the screen ...
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3answers
532 views

What is a good format/syntax for a coupon code?

For our online shop, we are giving out coupon codes (also called "promo code" or "voucher code"). Currently, these codes look like an insane developer has designed the format: ...
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2answers
1k views

“Compare products” functionality on a product listing

Are there any good practices when it comes to "Compare products" functionality on product listings? I would like to do some A/B testing with different ones, but to be honest I have not seen something ...
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1answer
222 views

revealing more information about an item: Slide-in on hover vs Flip on click

What should I take into consideration when making a decision about the right transition to use to reveal more info about an item? Do I use a slide-in on hover or flip item on click to reveal more ...
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3answers
127 views

Displaying “clickability” on flat tiles

I am currently in the process of redesining a checkout for an e-commerce that has non-techy savvy audince. I am worried that without an actionable element such as radio / checkbox / button, our ...
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1answer
141 views

Ecommerce site that needs fairly precise physical address to show availability

Imagine an ecommerce site which must know the user's location in order to check the availability of items. Unfortunately, it cannot have a first guess with IPs, because the availability can change ...
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2answers
107 views

Possible ethical ways to prevent user leaving last “confirm” stage

I am designing a form having multiple stages where user 'Confirms' the quotation at the last stage. While thinking about how to prevent user leaving this last confirmation page (before he actually ...
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2answers
164 views

Is the plus (+) universal for adding an Item to a shopping cart?

Looking at globalization of our e-commerce. I was wondering if instead of having to translate "Add to Cart" in every language if simply a plus button will suffice. I'm pretty new to globalization ...
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2answers
257 views

Is showing product price after registering bad UX?

I'm redesigning a website for a client which consists of showing their visitors how the product works. I was thinking about a step-by-step with intuitive icons illustrating each step so that it won't ...
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2answers
200 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
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3answers
171 views

Price Decimals on eCommerce Site

About a third of products do not have rounded numbers ($80.00). Should I display decimals for them? I am hesitant between keeping a consistent experience $143.99, $80.00, $23.12 and reducing the ...
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3answers
95 views

How to show entire webshop assortment in a “change item” button for a bundle?

I am trying to figure out a good interface for a ”complex” problem. I am working on an e-commerce solutions that sells what they call “Kits”. Each kit is in essence a bundle - or perhaps even closer a ...
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2answers
60 views

Limiting quantity you can purchase in an E-commerce website

With e-commerce websites in some cases you must limit quantity of products the user can get, but some don't have any specific rule for that. Criteria I can think you should account for is: How many ...
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5answers
139 views

Should a CTA name use more casual/friendly language or direct language

I am currently working on a project where a user configures their product and the next step for our user is to click a CTA to contact us about this product. Our main success metric is the successful ...
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4answers
243 views

Is adding a discussion forum to a an eshop a good idea?

I'm thinking of adding a stackoverflow like knowledge base to my store via a plugin. Is it a good design choice ? Anyone implemented something similar to a store an can share their experience? It's ...
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3answers
216 views

What is the best URL to point to adding multiple products to cart?

I'm working on adding links to an e-commerce website which allow adding a product to a cart. Given only one product, the URL is pretty straigthforward: /BuyNow/{SKU}/{Quantity}. However, the website ...
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2answers
372 views

What are the benefits of social widgets on e-commerce sites?

I am making design of e-commerce site and one of specifications was that there needs to be facebook and twitter widgets in site. So my question is "Is there any reason to use twitter and facebook ...
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1answer
63 views

GUI elements in conflict Field Search, FAB button and Menu bar

I'm building a webApp with mobile support, and I'm facing a big issue when dealing with mobile screen and it's size limitations. It's important to note this webApp isn't about a single company. It's ...
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1answer
56 views

What is the best way to add a different billing address in a e-commerce website?

I'm a UX designer, actually working on a e-commerce website template. Here are my doubts : When users want to buy a product, the moment they are doing the address form, if they want to receive the ...
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5answers
100 views

Best practices to display a promotion code area

Promotion code can lead some traffic, and increase revenues. At the same time, if a user is ready to buy without a promotion code, you shouldn't distract him with a too much visible promotion code ...
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3answers
106 views

what's the most optimum sequence of actions to add a product to cart on product page

Working on the product page for an e-commerce website I'm trying to decide what's the best sequence of the following user actions while giving the add to cart button highest visibility at the same ...
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1answer
41 views

What is the best practice terminology for e-commerce documents and “static” reference documents?

I am designing an eCommerce website where the user has an account with the company and buys their products on credit. The user then settles the invoices each month. The website contains two document ...
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2answers
94 views

Does it make any sense to show previous value on edit product page

I want community's thoughts on product edit page. Currently it is two column layout; one with attributes and other with input boxes but I'm having an argument with my product owner who wants one more ...
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1answer
44 views

What is a common way to communicate to users that their package will ship in more than one box?

I've got a project where I'm going to be working on the way an eCommerce website will be communicating to the user that their purchase will be shipped in two boxes. I'm most interested in eCommerce ...
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2answers
538 views

On an E Commerce Website how effective is a Hero Banner?

We have a design where a Hero Banner covers nearly 70% of the Landing Screen of the HomePage, it consists of a carousel which has collection of 5 of our best offers. I have been going through data ...
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1answer
110 views

Which button to highlight: Checkout or Continue shopping button

Type of website: Apparel online store Here is my question, once I am a on product page and click on the add to cart I have 2 single choices: Continue my shopping or Check-out. What is the best ...
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1answer
180 views

Registration form with payment processing

I am developing a web app whereby registered users will have a dashboard where they can manage their ads, after payment... so they have to register and pay to use the app. The registration processes I ...
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1answer
869 views

What's a good image size target for a store's products?

My girlfriend has just asked me what size she should make her product images for her web store, both in terms of dimensions and fill size. She's very keen to have the images look great when you zoom ...
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1answer
217 views

How the page should behave after applying filters?

I'm working on the e-commerce website with facet filters, when user applies the filters, results appear (no need to click additional "show results button") but I'm not sure how the page should behave: ...
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2answers
279 views

How to design a shopping cart for digital and non digital products

I've a problem with a two tab shopping cart. I'm working on a e-commerce which has both digital and non-digital products, if user adds both digital and non digital products to the shopping cart two ...
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4answers
360 views

Should the Payment details or Review your order screen be first in checkout?

Some shops have a step called "Review and confirm" in the process that allows users to do a final check on their order before they place it. In some cases this step is placed before the actual page ...
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2answers
191 views

Checkout - Realize the registration of the user's address before or after the checkout process?

I'm working on building an ecommerce solution. I have a question: I request the registration of the address of the user when the user creates one or only at the time of checkout? Is there any A / B ...
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1answer
596 views

Best way for a user to specify budget/price range?

When designing for a shopping service, the user should be able to specify what they're willing to spend on an item. Problems: There's no automated way to know what price range on the item, so the ...
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3answers
474 views

What are some good examples of payment experiences that allow users to save payment info? [closed]

Any examples or best practices related to saving, using saved, or modifying/managing payment info would be greatly appreciated!
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1answer
41 views

Should I include a search box in the dropdown menu or just go with one in the nagivation bar?

So i'm designing the interface of an ecommerce website that acts as a platform for stores, and naturally, there's a search box in the navigation menu. For each of the elements in the navigation bar, ...
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3answers
30 views

Opinion on whether to specify a “Primary” address in an ecommerce site?

I'm designing an eCommerce site. I'm wondering whether to include a "primary" address selector. At best buy for example they have this option in the address book. But my suspicion is that it doesn't ...
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3answers
70 views

What's the design pattern at the end of infinite scroll?

I have an app (iOS) that outputs a grid with all the applicable products. Is there a prevalent design pattern that indicates the end of infinite scroll?
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2answers
47 views

fixed header - with navigation for e-com site

I have an e-commerce site. I believe it makes sense to have a fixed header when a user scrolls down. This will show the items in the cart, and will also show the visitor when they have added a new ...
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3answers
76 views

Which is better in displaying empty shopping cart?

Which is a better way in displaying customers' empty cart? Suggest your products to them ? : Or just show that the cart is empty to the customer? : The first approach may help convert ...
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3answers
84 views

Is a search bar needed for small e-commerce sites?

I'm developing an e-comm site for a small retailer that sells specific products related to one type of activity. The whole product list is less then 50 items with three main categories. Are there any ...
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2answers
67 views

eCommerce homepage for multiple customer types: How?

Company has mainly been dealing with businesses and large scale customers but now wants to expand its eCommerce side. In general, what are the best practices to appeal to both segments? How do we ...
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2answers
105 views

What do you expect to see when you click an order's item?

we are building a site in which you can purchase products, virtual products and virtual courses. Now the 'My Purchases' page got some complications. We are displaying the orders in a table with the ...
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2answers
152 views

How to present users with multiple service options?

We currently have a marketplace that allows users to create a project, enter specs and service providers fulfill the service. We want to show a new option on our website which is to provide a ...
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2answers
89 views

Encourage users to Like/Dislike proposals

I am working on a marketplace for which clients get constant proposals from service providers. The proposals usually include an image, description and price. A large number of the clients browse ...
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1answer
120 views

How do we encourage users to write reviews on product details pages

We're re-designing the product details page of a fashion e-commerce website. Until now we still haven't been able to get customers to consistently write product reviews. One way that we do this is ...
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2answers
73 views

How can unintentional duplicate purchases be prevented?

When a customer clicks to complete a purchase, if anything happens that prevents the confirmation page from loading (user temporarily loses internet connection, etc.), but the purchase is still ...
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1answer
82 views

What are the most effective ways to expose multiple product colorways?

On an ecommerce category page, what are some effective ways to expose multiple colorways/colors of a particular product? Standard practice seems to be a scale. On the one end you have the product ...
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1answer
131 views

Ecommerce: Improve product discoverability

I am designing a web page for an ecommerce company. The company sells product X which comes in various flavours. e.g x in apricot flavour, x in peach flavour. There is a dedicated page where one can ...
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2answers
276 views

Pagination for responsive e-commerce website

I'm working on the pagination topic for a responsive project. I'd like to have some feedbacks from you regarding this solution. Scenario: pagination for the search results page; pagination for ...