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2
votes
0answers
100 views

to have or to not have multiple categories [duplicate]

Possible Duplicate: Including unique content under multiple navigation trees It's simple - how visitors respond to one product/item placed in multiple categories? Is it considered as ...
1
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5answers
363 views

Checkouts as a multi-step process or as a long form?

Our checkout system has 3 clear steps: Basic Information - Title, Name, Email, Phone Card Details - Payment Type, Card Details Billing/Delivery Address - Company Name, Address I would like to know ...
1
vote
3answers
68 views

Dynamic visuals, loading times and UX

Type of website: e-commerce apparel I want you to provide my users dynamic visuals such as it gives them an attractive experience. The point is that it takes more time to load. Do I have to prefer ...
1
vote
8answers
270 views

What is the best way to select the apparel size?

I'm redesigning my filters and product page of an online apparel store. Do you think I should display all sizes and use radio button or using a drop down menu to select the size ?
1
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2answers
128 views

Why ask for billing address first?

I'm working on a new checkout flow. I'm wondering why most e-merchants ask for billing address first instead of shipping address ? People are more likely to understand shipping address than billing ...
1
vote
2answers
80 views

What's the correct strategy to open a popover to engage visitors on an e-commerce website?

I run an e-commerce website. Of course I have a lot of abandoned carts (92%) I want to try to engage visitors more, asking for their email in a popover, offering a discount or a free buying guide to ...
1
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4answers
124 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
1
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3answers
84 views

Is there need for social media plugins on an established ecommerce website

The ecommerce retailer I work for is national market leader in its respective branche and even in some other surrounding countries. It's SEO is amazing and they already have an established position ...
1
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3answers
218 views

How to clarify checkout page?

I've recently learned that our checkout page can be a little confusing for some, older, people. It's split up in a "new customer" and a "registered customer" section. In the left part of the screen ...
1
vote
2answers
75 views

“Compare products” functionality on a product listing

Are there any good practices when it comes to "Compare products" functionality on product listings? I would like to do some A/B testing with different ones, but to be honest I have not seen something ...
1
vote
1answer
123 views

revealing more information about an item: Slide-in on hover vs Flip on click

What should I take into consideration when making a decision about the right transition to use to reveal more info about an item? Do I use a slide-in on hover or flip item on click to reveal more ...
1
vote
2answers
85 views

eCommerce - Which currency to show on receipt?

I'm running an eCommerce website that allows users to select their preferred currency via a drop-down in their shopping cart. The currencies are localized using real-time exchange rates from a JSON ...
1
vote
3answers
63 views

Price Decimals on eCommerce Site

About a third of products do not have rounded numbers ($80.00). Should I display decimals for them? I am hesitant between keeping a consistent experience $143.99, $80.00, $23.12 and reducing the ...
1
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4answers
112 views

Is adding a discussion forum to a an eshop a good idea?

I'm thinking of adding a stackoverflow like knowledge base to my store via a plugin. Is it a good design choice ? Anyone implemented something similar to a store an can share their experience? It's ...
1
vote
3answers
174 views

What is the best URL to point to adding multiple products to cart?

I'm working on adding links to an e-commerce website which allow adding a product to a cart. Given only one product, the URL is pretty straigthforward: /BuyNow/{SKU}/{Quantity}. However, the website ...
1
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2answers
207 views

What are the benefits of social widgets on e-commerce sites?

I am making design of e-commerce site and one of specifications was that there needs to be facebook and twitter widgets in site. So my question is "Is there any reason to use twitter and facebook ...
1
vote
1answer
66 views

Which button to highlight: Checkout or Continue shopping button

Type of website: Apparel online store Here is my question, once I am a on product page and click on the add to cart I have 2 single choices: Continue my shopping or Check-out. What is the best ...
1
vote
1answer
113 views

Registration form with payment processing

I am developing a web app whereby registered users will have a dashboard where they can manage their ads, after payment... so they have to register and pay to use the app. The registration processes I ...
1
vote
1answer
230 views

What's a good image size target for a store's products?

My girlfriend has just asked me what size she should make her product images for her web store, both in terms of dimensions and fill size. She's very keen to have the images look great when you zoom ...
1
vote
2answers
173 views

How to design a shopping cart for digital and non digital products

I've a problem with a two tab shopping cart. I'm working on a e-commerce which has both digital and non-digital products, if user adds both digital and non digital products to the shopping cart two ...
1
vote
4answers
122 views

Should the Payment details or Review your order screen be first in checkout?

Some shops have a step called "Review and confirm" in the process that allows users to do a final check on their order before they place it. In some cases this step is placed before the actual page ...
1
vote
2answers
170 views

Checkout - Realize the registration of the user's address before or after the checkout process?

I'm working on building an ecommerce solution. I have a question: I request the registration of the address of the user when the user creates one or only at the time of checkout? Is there any A / B ...
1
vote
1answer
384 views

Best way for a user to specify budget/price range?

When designing for a shopping service, the user should be able to specify what they're willing to spend on an item. Problems: There's no automated way to know what price range on the item, so the ...
1
vote
3answers
422 views

What are some good examples of payment experiences that allow users to save payment info? [closed]

Any examples or best practices related to saving, using saved, or modifying/managing payment info would be greatly appreciated!
1
vote
4answers
70 views

Cart organization - should I combine delivery and collection together or keep them separate?

I'm currently working on creating UX for online food ordering service and I'm stuck at one point. The service provides 2 kinds of order processing: the user can order food for delivery or for pickup ...
1
vote
3answers
197 views

One page checkout on mobile devices

How should the checkout process look on mobile devices? Should I even use a single page checkout? I was thinking of having a single long page in which the user first adds name, email, address and ...
1
vote
1answer
41 views

The prominence of informative information on product pages

So the question is: is it better to keep the main target of a product page such as selecting a size, colour etc and 'Buy Now' button in view and dropping other information such as returns policy, ...
1
vote
2answers
59 views

Presenting two overlapping price change information

I'm working on a price comparison website. The team asked me to display two overlapping price change information: price drop and discount. When there is a discount on a product, it always means there ...
1
vote
2answers
84 views

Registered Customers vs Returning Customers?

On our shopping cart we have two options at checkout. 1 ) Registered Customers 2 ) New Customer Each shows a form to the user. I was just thinking that Returning Customers sounds better than ...
1
vote
1answer
158 views

'Add to Bag / Basket' on category landing pages?

How I have the list currently displayed]1I'm currently working on a site selling books and my client has asked where the 'Buy Book' buttons are. On the books listings (category) page do I need a call ...
1
vote
1answer
177 views

Confirmation message while inputing payments

We have electronic fund transfer code which is now being replaced by a new piece of regulation, the ePayments code. And we wanted to provide an onscreen warning message for customers completing Pay ...
1
vote
1answer
121 views

What's the best way to allow users to reset their licence keys

Ok, so I'm making an ecommerce website with Drupal to sell my software. One of my application uses the standard licence key type method, where a licence key is generated and sent out to the user via ...
1
vote
0answers
52 views

Using the right terminology to differentiate an online shop from the actual shop [closed]

I am wanting to know your views on differentiating e-commerce sections of a site from pages dedicated to the actual walk in store... in the navigation? For example, the navigation bar at the top of ...
1
vote
0answers
88 views

How would customers feel when an online bus ticket booking fee is applied? [closed]

Its weird how some coach companies charge lets say a $1.00 booking fee when a customer tries to book a ticket. What is interesting is that they might say that they are offering you a convenient ...
1
vote
1answer
163 views

Using different calls to action between platforms… Should cross-channel UX always be consistent? [duplicate]

Possible Duplicate: Is breaking established web conventions in order to be consistent across multiple devices an unexpected (and therefore harmful) user experience? I’ve always advocated ...
1
vote
3answers
96 views

What's the ideal width and number of products in line (ecommerce website - responsive)

We have an ecommerce site - daily deal website. I would like to get your opinion on what website width should be. I was thinking about 1000px OR 1200px. But in the case of 1000px we would display 3 ...
0
votes
2answers
73 views

Product variations

I am creating a flowershop and I have the following dilemma. Let's say somebody wants to buy a bouquet of roses. Roses comes with many colors, sizes and different quantity in a bouquet. Should I ...
0
votes
2answers
55 views

Checking sizes on a product page

Is it best to have product sizes in a drop down box or as buttons, someone said to me buttons because it's one less click. So examples of buttons would be on the product pages of this site - ...
0
votes
2answers
47 views

Best position for a voucher code box in the checkout process

Checkout processes are usually fairly complicated things, but each one has a very similar set of core steps, such as a header basket summary and some full checkout pages (basket, address and payment ...
0
votes
2answers
42 views

Font size for e-commerce

Recently during a usability tests almost all of our customers complained about the small font size on our website. We use: 26px for headlines 13px, bold, for navigation, product names, etc. 11px ...
0
votes
1answer
72 views

Show “Log In” or “Sign up” after adding items to a cart for an e commerce site?

I'm working on an e-commerce site and I would like to know after the user has added one or more items to his cart and is not logged in he will be directed to a page. Will this page be the "login page" ...
0
votes
1answer
64 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
0
votes
3answers
302 views

Buy Now Button Styling Best Practices? (Font, Color, Shape)

We are having a debate on the design of an e-commerce website about the buy now button. I would appreciate your feedback and would be very grateful for a link backing up your opinion. How different ...
0
votes
2answers
121 views

(mobile) What are some good examples of space utilizations for order steps?

I read in another question how important order steps are to give your users a context of where they are in the order process.. I'm currently only showing the current step like (3.delivery address) at ...
0
votes
3answers
76 views

Select based on price or postage options?

For an online marketplace, where the buyer can select the postage option and pay the corresponding postage fee. If I were to prefer looks over usability and don't want to group the price with the ...
0
votes
4answers
51 views

Is there a specific order to respect for filters [apparel store]?

I'm still redisigning my filters and I'm wondering if there is a specific or more user friendly order to respect. To my mind it would be: Color - Size - Price Any advices? Thanks,
0
votes
4answers
320 views

Difficult UI in e-commerce product page

I am designing a B2B e-commerce website where the users would be able to buy different quantities of items for each size. I am trying to keep the experience as close as possible to a B2C website ...
0
votes
1answer
117 views

How the page should behave after applying filters?

I'm working on the e-commerce website with facet filters, when user applies the filters, results appear (no need to click additional "show results button") but I'm not sure how the page should behave: ...
0
votes
2answers
179 views

To what extent is it sensible to use filter and sort options together?

Working on an e-commerce shopping site, I am observing that the users first sort and then refine their results. Will providing both the options confuse the user?
0
votes
2answers
436 views

Whats the best way to present “Order Quantity” boxes/dropdowns?

You know those boxes on ecommerce sites where you specify how many items you want to order? What is the most UX friendly way? Usually I trust on Amazon.com when it comes to UX, but they use a ...