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0
votes
0answers
36 views

Redesigning product blocks in search results / listings

What are some good practices when it comes to presenting a product on a listing / search result with a lot of information? Currently product block for our website it looks like this: It's filled ...
0
votes
1answer
52 views

What is the best phrasing for “starting price” of a product on ecommerce site?

On an ecommerce site, I'm showing products and a starting price. Should I say: 1. "As low as $50" 2. "Starting at $50" 3. "From $50" 4. "$50 and up" 5. other?! Please see mockup with 4 examples for ...
0
votes
1answer
91 views

Show “Log In” or “Sign up” after adding items to a cart for an e commerce site?

I'm working on an e-commerce site and I would like to know after the user has added one or more items to his cart and is not logged in he will be directed to a page. Will this page be the "login page" ...
1
vote
2answers
230 views

“Compare products” functionality on a product listing

Are there any good practices when it comes to "Compare products" functionality on product listings? I would like to do some A/B testing with different ones, but to be honest I have not seen something ...
2
votes
5answers
162 views

A/B testing in user test

I designed 4 versions of a checkout page. I want to make some user test to know which version performs better. Do you think that I have to do the tests with the same person? the big change in the ...
1
vote
1answer
148 views

revealing more information about an item: Slide-in on hover vs Flip on click

What should I take into consideration when making a decision about the right transition to use to reveal more info about an item? Do I use a slide-in on hover or flip item on click to reveal more ...
0
votes
2answers
58 views

Checking sizes on a product page

Is it best to have product sizes in a drop down box or as buttons, someone said to me buttons because it's one less click. So examples of buttons would be on the product pages of this site - ...
-1
votes
1answer
82 views

E-Commerce website product with price

Why does many e-commerce or B2B websites like http://www.alibaba.com/ http://flipkart.com/ displays product with price. Is it not possible to make user to click on the product without displaying its ...
3
votes
1answer
84 views

Escalation of Commitment

I was wondering if someone could point me to some resources on the concept of escalating commitment in regards to filling out forms online. A colleague of mine suggested that paginating web forms ...
1
vote
2answers
105 views

What's the correct strategy to open a popover to engage visitors on an e-commerce website?

I run an e-commerce website. Of course I have a lot of abandoned carts (92%) I want to try to engage visitors more, asking for their email in a popover, offering a discount or a free buying guide to ...
2
votes
2answers
530 views

Increasing add-to-cart rate, decreasing conversion?

I am currently optimising an e-commerce website. The request was specific to the product pages, after gaining insight from analytics and feedback two alternatives were proposed, and tested. The ...
4
votes
3answers
186 views

If a customer uses Guest Checkout, then returns and Registers, should you associate their previous orders with their account?

I've seen a number of recommendations to support guest checkouts. eg Should registration be optional on an e-commerce site? In an e-commerce site where logged-in customers can view previous orders, ...
1
vote
4answers
79 views

Cart organization - should I combine delivery and collection together or keep them separate?

I'm currently working on creating UX for online food ordering service and I'm stuck at one point. The service provides 2 kinds of order processing: the user can order food for delivery or for pickup ...
0
votes
1answer
53 views

Online shop - difference between reduced price and new price. Which one should be more visible?

New price = reduced price Old price = old, bigger price This is how i see the process: See New price Evaluate option to buy See Old price Evaluate option to buy with price difference as ...
1
vote
3answers
84 views

Dynamic visuals, loading times and UX

Type of website: e-commerce apparel I want you to provide my users dynamic visuals such as it gives them an attractive experience. The point is that it takes more time to load. Do I have to prefer ...
3
votes
3answers
67 views

How to make ecomerce website with no product categories work?

At work we make websites for other companies. One of our client wanted us to make a e-commerce website for them. Nothing out of the ordinary until we realized they had 50 000+ products to sell and ...
1
vote
1answer
74 views

Which button to highlight: Checkout or Continue shopping button

Type of website: Apparel online store Here is my question, once I am a on product page and click on the add to cart I have 2 single choices: Continue my shopping or Check-out. What is the best ...
0
votes
1answer
70 views

How far in the past should an online order history display orders

An average user of our online store places an order every week. Is it reasonable to drop items out of the order history after 6 months or should these transactions always be accessible from their ...
0
votes
1answer
86 views

Edit cart in last step of ecommerce checkout

I'm working on a commerce which has 3 steps in its checkout process. The last step is confirm your order. In the previous steps I ask users data and billing information and,in the last step, user can ...
4
votes
1answer
217 views

Why don't e-commerce sites use “quick view” on mobile?

I've noticed that e-commerce sites don't use quick view on mobile. Some sites have quick view as a hover treatment, which obviously doesn't work on mobile, but J.Crew has a "quick shop" button always ...
0
votes
3answers
95 views

Responsive Webdesign: How to reduce headlines, labels etc on smaller devices

I had the special problem, that in a "desktop-first" responsive webdesign project (I know, bad idea.. ), there was a shopping cart-like element in a very narrow column (4 columns in a 12 column total ...
1
vote
1answer
133 views

Registration form with payment processing

I am developing a web app whereby registered users will have a dashboard where they can manage their ads, after payment... so they have to register and pay to use the app. The registration processes I ...
0
votes
1answer
41 views

Social Widget Engagement Stats

I'm working on a redesign for an e-commerce company's blog. From the competitive audit I did, most prominent blogs and e-mags have social widgets rolling alongside the actual article, or share buttons ...
1
vote
0answers
60 views

Using the right terminology to differentiate an online shop from the actual shop [closed]

I am wanting to know your views on differentiating e-commerce sections of a site from pages dedicated to the actual walk in store... in the navigation? For example, the navigation bar at the top of ...
2
votes
3answers
72 views

View cart location on a responsive e-commerce site 'on mobile'

Would it be better to have the view cart button or indicator showing in the header area? Or would you hide it away in a drop down or menu area? Has anyone got any good and bad points on this... or ...
0
votes
3answers
594 views

Buy Now Button Styling Best Practices? (Font, Color, Shape)

We are having a debate on the design of an e-commerce website about the buy now button. I would appreciate your feedback and would be very grateful for a link backing up your opinion. How different ...
2
votes
2answers
87 views

Using gradual engagement for collecting reviews

For a product site, I am preparing a pattern to review products. To prevent spam (and due to legal requirements) we need the reviews to be confirmed by users. In my example, I would like to use email ...
1
vote
1answer
51 views

The prominence of informative information on product pages

So the question is: is it better to keep the main target of a product page such as selecting a size, colour etc and 'Buy Now' button in view and dropping other information such as returns policy, ...
2
votes
3answers
74 views

Should I show a list of products if there is only one product?

Let's say that due to filtering or searching or what have you, there's only one item in the list of products. Should I still show the list for the sake of consistency, or is it more usable to go ...
0
votes
2answers
192 views

(mobile) What are some good examples of space utilizations for order steps?

I read in another question how important order steps are to give your users a context of where they are in the order process.. I'm currently only showing the current step like (3.delivery address) at ...
0
votes
2answers
108 views

Product variations

I am creating a flowershop and I have the following dilemma. Let's say somebody wants to buy a bouquet of roses. Roses comes with many colors, sizes and different quantity in a bouquet. Should I ...
0
votes
3answers
85 views

Select based on price or postage options?

For an online marketplace, where the buyer can select the postage option and pay the corresponding postage fee. If I were to prefer looks over usability and don't want to group the price with the ...
3
votes
6answers
158 views

How many products on a landing page?

I'm currently working on a landing page on an e-commerce site, and this question was brought up. Are there any best practices in general for how many products there should be on a landing page? Is it ...
1
vote
3answers
81 views

Price Decimals on eCommerce Site

About a third of products do not have rounded numbers ($80.00). Should I display decimals for them? I am hesitant between keeping a consistent experience $143.99, $80.00, $23.12 and reducing the ...
0
votes
0answers
79 views

Supporting International Billing Addresses, when they are a small % of user base

Our site is expanding internationally. During our checkout process, we ask customers to give us billing information such as Address, City, State, & Zip Code. This is used both for fraud prevention ...
3
votes
1answer
183 views

Bitcoin's User Experience

Bitcoin has been a hot topic lately and some vendors are offering customers the ability to pay using bitcoin. Not to get into the legitimacy issue of bitcoin, is providing bitcoin as an alternative ...
0
votes
1answer
114 views

Should shopping carts from different sessions be merged or not?

I am creating an eshop and I am taking the approach of allowing the user to buy without having an account. However, there is a workflow which I am not sure what is the best practice. A user can have ...
1
vote
4answers
125 views

Is adding a discussion forum to a an eshop a good idea?

I'm thinking of adding a stackoverflow like knowledge base to my store via a plugin. Is it a good design choice ? Anyone implemented something similar to a store an can share their experience? It's ...
1
vote
2answers
77 views

Presenting two overlapping price change information

I'm working on a price comparison website. The team asked me to display two overlapping price change information: price drop and discount. When there is a discount on a product, it always means there ...
6
votes
4answers
347 views

Is adding categories to the products on the home page a good idea?

Will adding product categories to the featured products on my home page increase conversion? (the name of the category under the left title is also a link to that category)
2
votes
2answers
67 views

When would you user test an e-commerce product page design?

We've got the design screens ready, but they havent yet been put to html/css. Would you test the screens now or when in html/css? Why? Any good advice for testing ecommerce product pages? Good ...
1
vote
3answers
184 views

What is the best URL to point to adding multiple products to cart?

I'm working on adding links to an e-commerce website which allow adding a product to a cart. Given only one product, the URL is pretty straigthforward: /BuyNow/{SKU}/{Quantity}. However, the website ...
1
vote
4answers
135 views

Express buy button for a complex product (diffrent size,colors). Any experience or examples?

I want to launch a "Express Buy" button just under a product picture. The idea is to avoid one click, the one that goes to the product card. I want this to go straight in to my user's shopping cart. ...
3
votes
1answer
81 views

What is the best way to handle multiple promotions on a product?

Perhaps one more for the cognitive stack exchange but please take this scenario: A company wants to display multiple promotions on a product online. With product A you can do the following: Buy ...
0
votes
2answers
60 views

Best position for a voucher code box in the checkout process

Checkout processes are usually fairly complicated things, but each one has a very similar set of core steps, such as a header basket summary and some full checkout pages (basket, address and payment ...
51
votes
6answers
11k views

Infinite scroll vs Pagination in E-commerce websites

Infinite scroll has been around for a while now, however I have not seen infinite scroll being implemented on any successful or well known e-commerce sites. Does anyone know of any e-commerce sites ...
1
vote
8answers
340 views

What is the best way to select the apparel size?

I'm redesigning my filters and product page of an online apparel store. Do you think I should display all sizes and use radio button or using a drop down menu to select the size ?
0
votes
4answers
54 views

Is there a specific order to respect for filters [apparel store]?

I'm still redisigning my filters and I'm wondering if there is a specific or more user friendly order to respect. To my mind it would be: Color - Size - Price Any advices? Thanks,
2
votes
3answers
338 views

What do you think about guest checkout in a web app for pre-order food for a certain time in a restaurant?

Usability guidelines about e-commerce say that in an e-commerce platform, guest checkout is a must. Not providing this alienates any customer who just wants to get in and out. What would you do in ...
3
votes
3answers
268 views

Is using a sentence as a search filter better to engage the user compared to showing featured items?

In a marketplace, what do you think will be better: Making a sentence that the user completes by picking from several options that lead to results base on his request, or just showing featured items ...