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3
votes
1answer
44 views

What's the browsing motivation of Tinder style E commerce apps

I'm working on an ecommerce app that uses a tinder like approach to browse products. Similar to these http://fashionista.com/2014/05/tinder-for-fashion-apps There's definitely a different line of ...
2
votes
0answers
67 views

Should e-commerce customers have the possibility to haggle? [closed]

More and more webshops use obvious and sometimes seemingly arbitrary user data to adjust the prices for services or products that they ask of them. That means, for instance, the price may be higher if ...
1
vote
3answers
28 views

Ecommerce User Journeys [closed]

I'm working on an Ecommerce project and am trying to identify some core user journeys. The site allows users to search and browse for products and then buy them using various cards. The site has a ...
2
votes
2answers
53 views

Best approach for managing country selection in e-commerce shop-front

We are implementing a e-commerce shop-front but we have an design challenge around which currency to show by default and how to get the user to tell us which country (currency) they want to see. The ...
1
vote
3answers
47 views

In-store product scanning with a mobile app

We are developing a mobile app for a clothing company and one of the features we are implementing is 'Scan in store'. Basically, when the user is in store, they can use the mobile app to scan a ...
0
votes
2answers
21 views

Auto selecting user's size in product page based on size filter

when browsing an e-commerce catalog, if a user selects a size on the size filter, is it safe to assume that the same size will be selected when the user wants to buy the product on the product page? ...
0
votes
1answer
45 views

What's the best undo button position for a tinder X ecommerce app

I'm working on an ecommerce app that uses a tinder like approach to browse products. http://fashionista.com/2014/05/tinder-for-fashion-apps the core ui will be right to add like and left to not ...
1
vote
3answers
54 views

Should call to actions (CTAs) be included in product search result listings?

In my daily trips around the web, I've noticed that many of the most popular ecommerce sites (e.g. Walmart, Target, Amazon, etc.) are removing CTAs (e.g. "add to cart") from search results -- and I ...
4
votes
3answers
61 views

What's the best place to put terms and conditions on an ecommerce?

Prestashop's default is to put acceptance of terms and conditions on step 4 of the buying process, right on carrier/shipping selection. I think it's not a good place. Is there any 'best practice' ...
1
vote
2answers
48 views

What is the best position of placing a cart icon in Ecommerce websites?

I told to design an eCom websites using all new UX. Not the old ones what so many companies or websites using. When we surf the eCom we see a Cart Icon mostly in left corner. I want to change the ...
1
vote
3answers
81 views

How can I improve conversion without user testing?

I work as a UI/UX designer. I have a good understanding of UI, but my UX is not as great. I spent a lot of time this week looking up topics on conversion, and ways to increase conversion rate. Most of ...
22
votes
4answers
2k views

Do product-based sites NEED review capability?

One of my newest projects is enhancing the user experience for a well-established industrial product site. (Instead of Home Depot's variety, think "huge variety of locks in many sizes, shapes and ...
1
vote
3answers
47 views

How to represent missing colors in a search result facet

In our online store we have a facet to filter the search results by color. The different values for this filter are displayed as a small tile according to the name of the value. The color of the tile ...
1
vote
3answers
98 views

Why did (ecommerce) registration rate go down at checkout when we tested social login buttons?

I work for a small ecommerce site and a bit ago we tested social login buttons for account creation. The way our site usually is setup is after checkout if you're not logged in, we mention you can ...
0
votes
3answers
170 views

Should I place a product picture on the left or on the right?

I'm customizing an ecommerce solution and I noticed that most people would place product pictures on the left, but I wonder if there is a reason behind it. I would like to have my pictures on the ...
1
vote
3answers
44 views

product details page with different variations

i am working on a product details page for an ecommerce website and i am dealing with complicated products like (sofa , bed ..etc) in these pages we have a lot of variation regarding colors and sizes. ...
1
vote
2answers
45 views

Should I use border or not for our help images? [closed]

We are developing an E-Commerce website, and our content team are writing user guide or help of the website. there are some screen-shots of the website in each help pages. Some of our team members ...
6
votes
3answers
163 views

conversion rate: “Add to cart” button on product list

We are creating an ecommerce site. Like all most, we display all our products in a grid form. Our PM suggested we have "add to cart" right under the product image so customers can quickly add items to ...
0
votes
2answers
71 views

Add a product to multiple categories

I would like a user to be able to add a same product to multiple categories and sub-categories. The purpose of this so the Navigation Menu Bar (categories) on the e-commerce website could be ...
1
vote
1answer
37 views

Automated/smart checkouts - should there be a limit?

I am currently redesigning the UX of an online checkout. I know there are possibilities to automate a fair bit of form filling for registered customers, but I get the feeling that this can be too much ...
0
votes
1answer
49 views

Gesture based checkout for ecommerce app

We are working on a feature that allows returning customers to checkout with a gesture, since they have already given their payment and delivery info in their previous purchase. p.s. This is for ...
3
votes
2answers
103 views

What is the best way to collect payment information in a chat interface?

We are looking at using a chat-style interface for a sales flow on both desktop and mobile devices. The customer would be able to ask questions about the product, receive a recommendation and pay for ...
0
votes
0answers
38 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
0
votes
2answers
33 views

Grouping login/account functionality under a cart icon

I'm working on an commerce platform which needs account functionality | sign in/register | shopping bag/cart - standard stuff for such a website. The stakeholders are very keen to group all of that ...
1
vote
1answer
81 views

GUI elements in conflict Field Search, FAB button and Menu bar

I'm building a webApp with mobile support, and I'm facing a big issue when dealing with mobile screen and it's size limitations. It's important to note this webApp isn't about a single company. It's ...
1
vote
1answer
104 views

What is better : Disabling sub-categories or auto resetting the filters

I am working enhancing UX for filters on our eCommerce (desktop site). The navigation structure is broken into Categories and further sub categories. Filters can be applied at each level (categories ...
1
vote
1answer
66 views

Should I include a search box in the dropdown menu or just go with one in the nagivation bar?

So i'm designing the interface of an ecommerce website that acts as a platform for stores, and naturally, there's a search box in the navigation menu. For each of the elements in the navigation bar, ...
0
votes
1answer
51 views

Visual/animation for an order success/confirmation screen

Designing the final screen of a checkout funnel on an ecommerce app. What would be a suitable visual or animation for this? I've looked at a few apps and websites, but most of them have just a thank ...
1
vote
3answers
40 views

Opinion on whether to specify a “Primary” address in an ecommerce site?

I'm designing an eCommerce site. I'm wondering whether to include a "primary" address selector. At best buy for example they have this option in the address book. But my suspicion is that it doesn't ...
1
vote
3answers
99 views

What's the design pattern at the end of infinite scroll?

I have an app (iOS) that outputs a grid with all the applicable products. Is there a prevalent design pattern that indicates the end of infinite scroll?
3
votes
2answers
63 views

Why not have sub-total in product page instead of checkout?

Every time I check out online it would cost more than what I expected. Why not have sub-total on the product page instead of check out? I understand some websites won't have my information to track ...
1
vote
2answers
56 views

fixed header - with navigation for e-com site

I have an e-commerce site. I believe it makes sense to have a fixed header when a user scrolls down. This will show the items in the cart, and will also show the visitor when they have added a new ...
5
votes
2answers
175 views

Ideal number of items per row / Page results

The current layout of our grid view is 5 Items and the description text is cramped. I did a mock up of 4 items per row and it gave the description more room to breathe. Now my question is that if I ...
2
votes
3answers
103 views

How to display that the product has different sizes?

How can I display that the product has different sizes available in stock in the homescreen/catalog without redirecting the user to a product details screen or by opening a pop up on the desktop. Keep ...
0
votes
1answer
50 views

How to show brand & logo for every images on an E-Commerce website?

I am working for an E-Commerce website, the company sells goods Online and they took photos from goods and products. They work on it a lot and spend time and money and don't like other websites copy ...
0
votes
0answers
56 views

Improve standard shipping form layout

The shipping field seems pretty standard, meaning most platforms have the same fields.The three companies I analyzed are Amazon, Ebay, and Aliexpress on mobile. Their fields for adding a new address ...
1
vote
3answers
145 views

Displaying “clickability” on flat tiles

I am currently in the process of redesining a checkout for an e-commerce that has non-techy savvy audince. I am worried that without an actionable element such as radio / checkbox / button, our ...
1
vote
1answer
80 views

What is the best way to add a different billing address in a e-commerce website?

I'm a UX designer, actually working on a e-commerce website template. Here are my doubts : When users want to buy a product, the moment they are doing the address form, if they want to receive the ...
2
votes
2answers
111 views

Why do so many e-commerce sites break the purchasing flow when forcing a user to login or create an account?

Taking Amazon as an example, but I've seen it in other places as well. This is the screen you get once you click 'Proceed to checkout' in your shopping basket as a new user. Wouldn't it be better ...
4
votes
2answers
123 views

Are these typical product pages distracting? (Aesthetics vs. UX balance)

Tradition - Information Overload? (typical product page from a traditional e-commerce platfrom like Amazon.com) As an average user I look at less than a third of information, and read through ...
1
vote
1answer
233 views

Why do apps rarely indicate the selected icon on their navigation bars

i'm looking for a suitable way to indicate that the user is on the cart page on an ecommmerce app by differentiating the cart icon from the rest of the icons on the navigation bar. there's obviously ...
3
votes
3answers
132 views

Displaying price limit above price slider scale

I'm working on adding a price slider to an existing price filter on an e-commerce shop that uses price buckets (predefined price ranges). If the user selects any of the price buckets, the slider ...
14
votes
5answers
1k views

Why do very few e-commerce websites use full-width and fluid layouts?

Looking at some of the top e-commerces websites (Flipkart, Etsy, Amazon, Bestbuy) , I could find that only amazon utilizes a full width layout, and that too isn't fluid. While I understand the ...
0
votes
2answers
94 views

3 CTA on shopping cart page

I'm working on a redesign project of an ecommerce. The shopping cart page has 3 CTA. 1. Go to checkout process 2. Continue shopping 3. Delete order The last CTA isn't usual in ecommerce, but is ...
0
votes
1answer
52 views

add filters and facets to an existing gallery [closed]

I am creating a CMS for an ecommerce website template, the site is can be used for selling almost anything, and I want to add an option to create a faceted navigation, in order to better refine search ...
0
votes
1answer
37 views

Multi seller shipping fee on a marketplace modeled ecommerce website

About a year ago our website decided to go in the marketplace direction where external sellers can sell their products on our website. With this comes complexities like varying shipping costs and ...
0
votes
0answers
37 views

Checkout: Step-by-step or modular? [duplicate]

I am currently designing a checkout solution. Before actually designing a solution, I have often wondered which of the following approaches works best in which case. Step-by-step Used by companies ...
0
votes
1answer
42 views

Best Practices for Service Catalogs? [closed]

I'm working on a website redesign for a company that has a lot of b2b products & services. Their current solution is very content heavy (overwhelmingly so) and involves a very linear approach to ...
1
vote
3answers
127 views

Which is better in displaying empty shopping cart?

Which is a better way in displaying customers' empty cart? Suggest your products to them ? : Or just show that the cart is empty to the customer? : The first approach may help convert ...
1
vote
0answers
58 views

What are best practices of algorithms for suggesting products in auto-suggest search pattern?

During my search for best practices for auto-suggest of products in e-commerce, I found good resources about the behavior of the search-and-result field, like Baymar, the book of P.Morville. Search ...