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16
votes
12answers
12k views

Force a PDF download vs allowing the user to view in browser first

Every once in a while, I come across a business requirement asking me to force a PDF document to be downloaded from a website instead of opened in the user's browser. While I question this every time ...
7
votes
3answers
994 views

How can I differentiate Client-side vs. Server-side filters to the user?

I have a client/server system. A database table on the server can contain a million records. I need to present various filter criteria to the user. One filter needs to be a server-side filter, such ...
6
votes
4answers
690 views

Better way to provide software downloads for an exe application

We plan to release an .exe file to public. The options would be to download the .exe file from the websites direct server link, so that we can provide direct download support with respective to ...
6
votes
3answers
76 views

How do I mark a package download if the individual items (within the package) are listed beside it?

We are having a dilemma and I thought to ask the experts. We offer video, xml and package (< video plus XML) downloads. If the user downloads the video, a green marker appears showing that it has ...
6
votes
5answers
131 views

Need some bulk download ideas for elderly users

I have a page where users will download pdf statements. Historically they must download them one at a time and this is a point of frustration. I'd like to offer a bulk download option. My first ...
5
votes
1answer
152 views

Industry Standard on software download-installed ratio?

I've been experiencing a 50% leak of users that after filling out a form and signing up to a trial, don't even click on the "download" button. It's only a 500kb zip file that launches a msi installer ...
4
votes
4answers
68 views

How to emphasize that downloads may be a malicious to users?

These applications allow cyber security professionals to access files that are involved in reported malicious online incidents. This is the part of a larger service offering to these users. 99% of the ...
4
votes
2answers
101 views

Should Megabytes be the only unit presented to users on download screens?

When I went to download Google's Material Design color palette, I was presented with what it called a 0.02 MB download. After chuckling on how an algorithm might not've been written properly, I ...
4
votes
5answers
569 views

Good wording to indicate Export and Download action?

I have run into this issue with a few web apps: There is a page that displays some data, and the user needs to have the ability to retrieve a file of the same data (typically as an Excel spreadsheet). ...
4
votes
1answer
531 views

What is the reason of delayed file download on some software sites? [duplicate]

On many sites being software repositories often when I click "download" I am redirected to another page, when there is a countdown (eg. 5 seconds) to download. But I can click "direct link" (in case ...
4
votes
1answer
50 views

What message/instruction should be given for downloading an image for browser and/or tablet

I need users to download an image from my web app. For browsers that support the HTML 5 'download' attribute my Download button automatically opens the browser download window. However, users on the ...
3
votes
1answer
481 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
3
votes
1answer
283 views

What should I consider when designing a downloads page for an open source software?

I've searched all around Google and SE sites. There are tons of guides/suggestions on what should be considered when designing the homepage, but there is nothing I could find related to downloads ...
3
votes
2answers
41 views

How to handle a bunch of downloads? (information architecture)

In a current project I'm working on, is the following in the request list: In the Footer-Menu should be an link to a download center, where users can download materials about the company (brochures, ...
2
votes
4answers
79 views

Link to article using a 'download' or 'view online' symbol?

I would like to have a way for people to download an article from my document, and I thought of adding a hyperlink to the title of the article as follows: But I guess it could be done in a better ...
2
votes
2answers
498 views

What is the idea behind the download dialog of Internet Explorer?

In Internet Explorer 11 the file download dialog appears at the bottom of the window. I know many people who don't know where to find the "save" and "open" buttons after having clicked on a download ...
2
votes
2answers
176 views

Should I offer an “If your download does not start…” option?

I'm designing a web app where you can download a single file or a dynamically-generated zip file of several files. For single files, I am planning for the file to be downloaded immediately. For ...
2
votes
2answers
96 views

Viewing data from a web application in Excel - is this feature an “Import” or an “Export”?

I'm developing a web application that presents a large amount of data in a grid. One of the features we are adding to this application is the ability to view this data in Excel. My coworker and I ...
2
votes
1answer
48 views

How long should an installer wait for a healthy internet connection? [closed]

I have a web installer that downloads the necessary files from internet to install the software. This works perfectly in a high speed connection(multi channel leased line). But when tested in normal ...
2
votes
3answers
587 views

Show file size of (inline) linked downloads?

Should we show the file size of downloads linked on a web page? For download sites (e.g. file hosting services), the answer is obviously yes. But what about websites that offer downloads only ...
2
votes
2answers
479 views

Download Options from a Lightbox

I have a web application that has a faceted search feature, that will filter results in realtime based on search criteria. In order to allow the user to easily view each item in the results without ...
2
votes
1answer
223 views

How to let users know that native app versions of a product exist for desktop users without breaking the design?

In the context of a product that has an iOS, Android and website-version where users can work together independently of the platform they are using it on, I want to let users know that there are ...
2
votes
1answer
131 views

When downloading multiple files, should you give many options

I'm showing every owner of spots at a radio station, a list of all commercials he has available to download. Spots can be downloaded one at a time by clicking on a spot's code, where the browser's ...
1
vote
1answer
208 views

Download button - icon representing the action or subject

When adding an icon to a button labelled 'Download free ebook' one can use an icon to represent either the action (download) or the subject matter (PDF). Which is better? Why? (And is the answer ...
1
vote
3answers
406 views

Best-practices for context-sensitive reports download section

Imagine a web-application that lets student take tests, analyzes the results and presents them to school administrators. The dashboard shows various stats, score break downs for the school overall, ...
1
vote
3answers
336 views

Where do I keep the download button on a website?

I have developed a promotional website for an iOS application. The introductory view of the page contains - aside from a short description and screenshots - an official AppStore badge, which will link ...
1
vote
1answer
348 views

UX best practices for enabling a full-feature set download for a 30-day trial?

We offer a trial of our company's software and currently the path to usage is 1) Create an account with us 2) Download the software and 3) Download a feature library separately Our goal is not to ...
1
vote
2answers
215 views

Necessary file download on first App launch

I am currently working on an Android app which needs to download some files (mostly graphics) from a server on the first launch. The reason for this is to keep the graphics out of the application file ...
1
vote
3answers
402 views

What happens in a web browser when a download is started via Javascript?

In a web browser, a download can be initiated immediately after user input, or started via Javascript after a set amount of time and/or being redirected to another page. I want to provide users with ...
1
vote
1answer
103 views

Android download behavior

Is there a guideline for a download task on an Android? Let's say, user initiates an app download on an Android (not from Apps app but from a 3d party app). What are the expected control on a ...
1
vote
1answer
20 views

Best practice for a download page for multiplatform application

I need to create a Download page for the installer of our software, and I was wondering, if there are any best practices for doing this. The application is multiplatform, Windows (32/64) Linux ...
1
vote
3answers
80 views

Social Icons and Download Badges in mailer header?

Im currently doing a mailer design. I've placed the social icons in the header, next to the company logo. Underneath the social links I have put download badges, before the main content of the ...
1
vote
2answers
123 views

Download template preview

I have a predefined template with some columns of data, basically should be grid. For example, There are columns like X,Y,Z and and user downloads the template. how do i show the preview of ...
0
votes
1answer
1k views

What are the “official” logos to use when designing an Android and iOS App?

When displaying logos showing that your service is available on mobile app stores, what are the correct logos and names to be used for: Apple App Store Google Play Store I knew what they were ...
0
votes
2answers
41 views

Should I offer a download with limited free service or registration?

I am building an app that offers a service that aggregates various information to a user's mobile. I want users to register when they download the app but am worried there might be a bigger drop off ...
0
votes
1answer
132 views

Current recommendations: filesize of images and entire webpage?

What are the current recommendations for maximum file-sizes of inline img in websites? Is there an upper limit that the entire page shouldn't exceed if it is image-heavy? You often hear 0.5 MB ...
0
votes
1answer
86 views

Message when download starts/ends (I cannot know when it ends)

I have a website where users can download some files. My question is, what message should I write when the download starts? Note that it is impossible for me to know when the download has actually ...
0
votes
1answer
77 views

What makes a download link in email feel legit?

I'm creating a web app where users can provide snapshots of the page they are viewing and share them via email in a downloadable format. What are best practices for creating a sense of security for ...
0
votes
1answer
43 views

What is the best experience for exporting a spreadsheet on a mobile device?

I'm currently tasked with creating an Export feature for a logged in experience. Users have access to a list of people, that can reach an upper limit of ~120 individuals. And our users want to be ...
0
votes
1answer
80 views

Showing single file download and multiple file download options?

Background We are creating wireframes for a website that acts as a repository for where users can download various files. Users should be allowed to download one file at a time and also multiple files ...
0
votes
0answers
76 views

Seeking examples of a modal window that has Download and Upload actions?

We need to display a download button to get a template document and upload button to upload the filled document, for some reason we want to have these two buttons in a single Modal window. Any ideas ...