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2
votes
5answers
113 views

Good wording to indicate Export and Download action?

I have run into this issue with a few web apps: There is a page that displays some data, and the user needs to have the ability to retrieve a file of the same data (typically as an Excel spreadsheet). ...
0
votes
1answer
65 views

Message when download starts/ends (I cannot know when it ends)

I have a website where users can download some files. My question is, what message should I write when the download starts? Note that it is impossible for me to know when the download has actually ...
0
votes
1answer
57 views

What makes a download link in email feel legit?

I'm creating a web app where users can provide snapshots of the page they are viewing and share them via email in a downloadable format. What are best practices for creating a sense of security for ...
5
votes
5answers
101 views

Need some bulk download ideas for elderly users

I have a page where users will download pdf statements. Historically they must download them one at a time and this is a point of frustration. I'd like to offer a bulk download option. My first ...
2
votes
1answer
39 views

How long should an installer wait for a healthy internet connection? [closed]

I have a web installer that downloads the necessary files from internet to install the software. This works perfectly in a high speed connection(multi channel leased line). But when tested in normal ...
1
vote
3answers
227 views

Where do I keep the download button on a website?

I have developed a promotional website for an iOS application. The introductory view of the page contains - aside from a short description and screenshots - an official AppStore badge, which will link ...
2
votes
1answer
88 views

When downloading multiple files, should you give many options

I'm showing every owner of spots at a radio station, a list of all commercials he has available to download. Spots can be downloaded one at a time by clicking on a spot's code, where the browser's ...
1
vote
3answers
343 views

What happens in a web browser when a download is started via Javascript?

In a web browser, a download can be initiated immediately after user input, or started via Javascript after a set amount of time and/or being redirected to another page. I want to provide users with ...
5
votes
1answer
70 views

Industry Standard on software download-installed ratio?

I've been experiencing a 50% leak of users that after filling out a form and signing up to a trial, don't even click on the "download" button. It's only a 500kb zip file that launches a msi installer ...
5
votes
4answers
381 views

Better way to provide software downloads for an exe application

We plan to release an .exe file to public. The options would be to download the .exe file from the websites direct server link, so that we can provide direct download support with respective to ...
1
vote
1answer
221 views

UX best practices for enabling a full-feature set download for a 30-day trial?

We offer a trial of our company's software and currently the path to usage is 1) Create an account with us 2) Download the software and 3) Download a feature library separately Our goal is not to ...
1
vote
3answers
217 views

Best-practices for context-sensitive reports download section

Imagine a web-application that lets student take tests, analyzes the results and presents them to school administrators. The dashboard shows various stats, score break downs for the school overall, ...
1
vote
1answer
152 views

What is the reason of delayed file download on some software sites? [duplicate]

On many sites being software repositories often when I click "download" I am redirected to another page, when there is a countdown (eg. 5 seconds) to download. But I can click "direct link" (in case ...
2
votes
3answers
182 views

Show file size of (inline) linked downloads?

Should we show the file size of downloads linked on a web page? For download sites (e.g. file hosting services), the answer is obviously yes. But what about websites that offer downloads only ...
3
votes
1answer
178 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
14
votes
12answers
5k views

Force a PDF download vs allowing the user to view in browser first

Every once in a while, I come across a business requirement asking me to force a PDF document to be downloaded from a website instead of opened in the user's browser. While I question this every time ...
6
votes
3answers
65 views

How do I mark a package download if the individual items (within the package) are listed beside it?

We are having a dilemma and I thought to ask the experts. We offer video, xml and package (< video plus XML) downloads. If the user downloads the video, a green marker appears showing that it has ...
5
votes
3answers
416 views

How can I differentiate Client-side vs. Server-side filters to the user?

I have a client/server system. A database table on the server can contain a million records. I need to present various filter criteria to the user. One filter needs to be a server-side filter, such ...
0
votes
1answer
112 views

Current recommendations: filesize of images and entire webpage?

What are the current recommendations for maximum file-sizes of inline img in websites? Is there an upper limit that the entire page shouldn't exceed if it is image-heavy? You often hear 0.5 MB ...
3
votes
1answer
163 views

What should I consider when designing a downloads page for an open source software?

I've searched all around Google and SE sites. There are tons of guides/suggestions on what should be considered when designing the homepage, but there is nothing I could find related to downloads ...
1
vote
1answer
212 views

What is the idea behind the download dialog of Internet Explorer?

In the latest editions of the Internet Explorer the file download dialog is arranged at the bottom of the window. I know many people not knowing where to find the corresponding "save" and "open" ...
2
votes
2answers
354 views

Download Options from a Lightbox

I have a web application that has a faceted search feature, that will filter results in realtime based on search criteria. In order to allow the user to easily view each item in the results without ...
1
vote
1answer
77 views

Android download behavior

Is there a guideline for a download task on an Android? Let's say, user initiates an app download on an Android (not from Apps app but from a 3d party app). What are the expected control on a ...