text, usually about how to use a program.

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8
votes
5answers
2k views

Which type of help system is best?

At my company we create Windows based desktop applications. In the past, we have created .chm files for our help documentation and have been happy with it. We have now been faced with some issues ...
7
votes
1answer
185 views

Quoting time and effort for UX research

Edit : I've added a little more detail to the main question here. There are many techniques and practices at our disposal to gain an understanding of the target audiences motivations and needs when ...
11
votes
2answers
18k views

example of a good software design document

Anyone got any online examples of good software design documents. I want personas, goals, scenarios and all that good stuff. I wish Cooper would have included a document with his books.
4
votes
3answers
186 views

Allow uploaded Word documents or require markdown?

I have a site for writing tutoring that currently requires the student to copy and paste from Word into an HTML textarea, removing all formatting. We've thought about letting the student upload the ...
8
votes
2answers
326 views

Full lifecycle, version controlled, UX documentation - Is this possible?

I'm currently trying to implement a usable UX documentation system , streamlining the flow of work between User Researchers/Usability specialists, Information Architects and Visual Designers. Just to ...