A design pattern which is carefully crafted to accomplish some result but does not have the user’s interests in mind.

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12
votes
3answers
451 views

What are some of the negative consequences of using dark patterns in design? [closed]

After reading up on dark patterns ( http://darkpatterns.org/ ) and radical persuasion design, I have a question. What examples are there of companies facing consequences (like litigation, lost ...
2
votes
0answers
97 views

Why does Amazon Smile require accessing a separate URL? [closed]

I am doing some shopping on Amazon and a dialog box came up with this text: Remember, start at smile.amazon.com to support American Red Cross. Amazon donates a portion of eligible purchases made ...
49
votes
12answers
4k views

Preventing users from closing browser tab. Bad idea?

I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like: "are you sure you ...
14
votes
7answers
1k views

Is implementing dark patterns unethical?

A recent question and discussion got me thinking - some UX practices are considered "dark patterns", and they're held up as bad UX from the user's perspective, though they can actually be good for the ...
30
votes
10answers
3k views

Your download will start in X seconds

Is there any reason why many websites - including very mainstream ones such as microsoft.com and sourceforge.net - show a page with "Your download will start in 10 seconds; if you don't want to wait ...
-1
votes
3answers
71 views

If the user needs credits to buy stickers/emoticons should the credit no. avail always be visible?

I'm working on an app that allows the single purchase of stickers, not just sticker packs. This means we need to user a credit system for the sticker purchase since you can't have in app purchases ...
3
votes
4answers
154 views

Should navigation arrows function very differently depending on context?

This one seems pretty fundamental to me — should the steering wheel ever control the gas? See one of Refinery29's slideshows. The arrows are the navigation: clicking right flips to the next slide and ...
12
votes
4answers
565 views

Recording Debit/Credit Card Details at the start of a 'Free Trial'?

Does anyone have experience, analytics or similar on the impact of taking payment details at the start of a free trial period for a product? It's one of the things I hate the most about trialing ...
14
votes
3answers
517 views

What evidence is there that dark patterns are bad for business?

I recently got into a debate with a coworker about dark patterns. He's a numbers guy -- and I made the mistake of bringing up an example of a dark pattern for which I didn't have evidence of any ...
28
votes
3answers
2k views

Tick this checkbox if you DO NOT want.. underhanded tactics?

Very often when registering on a new site I see checkboxes with long explanations saying something along the lines of: Tick checkbox if you want to receive newsletters. This is not unusual but a ...
3
votes
5answers
208 views

Showing users partial content to entice them to sign up?

I was trying to get one of my designers to check out a great question on Quora yesterday and he found to his annoyance that he had to sign up to read beyond the first answer I was wondering if this ...
6
votes
4answers
910 views

Deliberate Barriers to Entry in Web Design

ACHICA.com has taken the "members only club" concept to a level I've never seen online; you can hardly view anything on the site without registering. This is the first time I've seen barriers to entry ...
3
votes
5answers
199 views

Is Chrome's ToS usage statistics opt-in a dark pattern?

I've just published a blog article on Google's deceivingly clever trick to increase the opt-in rate for its Chrome usage statistics collection program. Take a look at the Chrome ToS screen, especially ...
7
votes
1answer
406 views

Automatic agreement to terms of service

Is it acceptable (or even legal) to have "I agree to the terms and service" checkbox automatically checked when a new user signs up with our website? I'm trying to convince the person in charge to not ...
9
votes
4answers
596 views

Is it still effective and appropriate to use psychological pricing for IT people?

I need to build pricing plan for service that will be used mainly by developers and designers. I can't decide what price to use, e.g. $20 or $19. I'm afraid that well-educated and smart people ...
7
votes
3answers
269 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
4
votes
5answers
630 views

Encourage users to tap the “review” button

How to layout an Info screen, so as many as possible are tempted to tap the "review" button? I wish users would tap the "review" button and write a long positive review on the app store where they ...
6
votes
3answers
276 views

Why can't I set a real output volume on radios and TVs?

You all know the story. We're watching some TV-series in the evening, and when the commercial break comes the volume goes up 10 dB, or at least it feels that way some times. The same on commercial ...
35
votes
4answers
2k views

Can you, and should you, design against buyer's remorse?

We know that one way to design an engaging experience is to design for emotion, e.g. as outlined in Aarron Walter's book of the same name. Part of the process of designing for an emotional response ...
3
votes
2answers
161 views

Where should 'decoy' options be placed?

I've been thinking about the placement of decoy products. For example, let's say you have a menu with A. an egg and cheese sandwich for $5.00 (the decoy option) B. an egg, cheese, avocado, ...
3
votes
2answers
161 views

Is removing the video control playbar a dark pattern?

Lately, I've been finding more and more videos (mostly those with marketing purposes) that are don't have the so called "playbar", ie. the timeline control that allows you to jump inside the video to ...
17
votes
4answers
912 views

Is “Tweet to Unlock a Free Download” a dark pattern?

The Bricks seemed like an interesting free UI design resource, so I proceeded to attempt download and then I hit a "Tweet to Unlock" wall. This irked me... the resource is not free if there is forced ...
9
votes
2answers
448 views

Is duping the consumer really a good business practice?

I have had this at the back of my mind for sometime and I believe UX is the proper place to post this though I may not phrase the question right so please chime in if you have suggestions! There are ...
8
votes
4answers
333 views

Marketing opt-in/out preferences

Has anyone seen any evidence of best practice for displaying marketing opt-in/out preferences? I'm trying to convince a client that it's not a good idea to make it "difficult" for users to opt out of ...
19
votes
7answers
2k views

Pop-under: Really that bad?

We're currently discussing to add pop-unders to one of our platforms to get users to use one of our notification features. As you can probably imagine, as a UX person I'm really against the use of ...
5
votes
3answers
647 views

What examples are there of Operant Conditioning in UI? [closed]

Like many cars, my car makes an annoying beep when you start the car with your seatbelt unbuckled; plugging in the seatbelt immediately ends the noise. I used to find this annoying, but I eventually ...
20
votes
11answers
534 views

Is “user experience” evil?

The discussion started when a fellow UI designer said that she was proud of working "making people lives better" as opposed to our fellows at the advertising dept, all day long "cheating people" ;-) ...