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20
votes
2answers
2k views

What should the default value be for a credit card expiration date?

What is the optimal default value for a credit card expiration date? The only value I've ever noticed in practice is either the current month or the earliest possible month (January 1900 or similar). ...
5
votes
4answers
368 views

Why do web designers force users to enter credit card numbers without hyphens or spaces?

Credit card numbers on the cards themselves seem to follow a pattern--four clusters of digits separated by spaces. This seems to comport with "human factors engineering" that I think shows people have ...
1
vote
2answers
258 views

Including both Stripe Badge and SSL badge for credit card form?

I am currently reading up on credit card form design best practices, and giving visual cues for security seems to be a recurring issue. I use Stripe for credit card processing, and I have not seen ...
2
votes
1answer
221 views

How to design a credit card/payment form for a site filled with non-standard fonts?

Looking over many credit card form design best practices, they stick to very simple/standard fonts and designs. However, these sites use the same fonts throughout the whole site. If my site design ...
3
votes
2answers
80 views

eCommerce Payment Process

We have an eCommerce website that takes credit card payments, everything is fine, however sometimes a user enters their details, gets approved and moves on to the Complete page - they then hit back ...
0
votes
2answers
147 views

Vertical alignment of credit card date fields

Echoing my answer to Is it a bad idea to have all credit card fields on one horizontal line?, there is much evidence that suggests that vertically aligned fields and labels are the best way to layout ...
3
votes
5answers
354 views

Is it a bad idea to have all credit card fields on one horizontal line?

My checkout form is a bit long and I don't like it, so I placed credit card fields on one line. Is it a bad idea to have all the fields on one line horizontally like the image below?
1
vote
2answers
303 views

Should I show a customer granular credit card errors?

When credit cards are declined, our gateway usually provides a useful reason: insufficient funds, CVV mismatch, invalid card number, etc. Should we show this to the user? Or should we just show a ...
356
votes
10answers
75k views

Why do credit card forms ask for Visa, MasterCard, etc.?

You can tell if it's a Visa or MasterCard based on the number it starts with, i.e. 4 for Visa, 5 for MasterCard. Why do most billing forms request the type of card? It's not a barrier for bots (to ...