the art of writing promotional text to make an emotional impression on the reader, usually to encourage a purchase. Don't confuse with [tag:copyright].

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253
votes
13answers
47k views

Should I use Yes/No or Ok/Cancel on my message box?

Semantically, the Yes/No buttons are roughly equivalent to the Ok/Cancel buttons, but in general what would you recommend to use? Should I always use Yes/No or always use Ok/Cancel? Or does it depend ...
94
votes
8answers
5k views

“Your” vs “My” in user interfaces

Some user interfaces feature titles such as: My documents My photos My previous orders While others opt for: Your documents Your photos Your previous orders Are their any guidelines addressing ...
391
votes
15answers
50k views

Should error messages apologize?

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it ...
207
votes
12answers
10k views

What to call “Cancel” when “Cancel” is already the default action?

When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called? Redbox uses a playful "just kidding", which may not be appropriate in ...
91
votes
13answers
21k views

Using “Sign in” vs using “Log in”

Is there any research in this area, it seems "Sign in" is more common and hence more recommended.
140
votes
13answers
10k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
28
votes
7answers
4k views

Should we use 'Title Case' or 'Sentence case' for headlines and buttons?

I am wondering if we should use Title Case or Sentence case for buttons and headings in websites and web/mobile apps? Title Case:     Sentence Case:     In Yahoo's UI ...
57
votes
23answers
5k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...
37
votes
5answers
2k views

Should an interface ever say “please”?

Often I'll see a website, especially when registering or filling out a form that says something like "Please only use letters and numbers in this field" or "Please try again." Please is a pleasantry ...
23
votes
8answers
6k views

How to tell the user his login credentials are incorrect?

When a user has entered incorrect details into a login form, is it better to tell them: The username or password you have entered is invalid. or The user name you have entered is invalid (for ...
28
votes
5answers
1k views

Why do we have OS names like Mountain Lion, Jellybean, and Quantal Quetzal instead of numbers?

Less of a pressing question and more a "what happened here"? At some point in the past decade (most) OS's have switched over to these codenames for their versions with names like Mountain Lion, ...
14
votes
4answers
708 views

What are good rules for naming menu items? [closed]

I'm establishing some style guidance for naming items which are accessed from my application's menu bar. What are the commonly accepted rules for naming menu items? When should the names of the ...
10
votes
2answers
443 views

Formatting relative dates and times

First, when I talk about relative times (or would dates be more accurate?), I mean these 4 minutes ago, 1 hour ago, etc. When should they be used? With what degree of precision? Shouldn't it be the ...
12
votes
6answers
1k views

User Profile, My Account, or just Settings?

I am writing a little webapp, and am stuck on a UI hangup. I have a global menu bar at the top of the screen, that when the user is signed in consists of: Signed in as Joe User (with username as ...
27
votes
4answers
1k views

You, Me, or Joe Soap

When listing content in an application (think of a list of documents) we show the name of the document and the name of the author. What should be shown for the author's name when the person reading ...
13
votes
3answers
1k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
7
votes
3answers
214 views

Where should I display 'free shipping if payment by debit card'?

I've been working on an e-commerce website, and the stakeholders want to add the following text: 'free shipping if payment by debit card'. Where should I display this on the website? I think the most ...
5
votes
4answers
366 views

What is an alternative way to display a very large number?

In my application I have a text field that should display numbers (representing money) ranging from 0 to 999 trillion. The users of my application are the general public, so displaying a scientific ...
157
votes
10answers
12k views

Should a sentence ending with a URL terminate with a period?

Suppose my web service needs to send a password recovery e-mail message to the user. The message will contain a link (with some disposable token). Something like: To reset your password please ...
53
votes
17answers
3k views

What word can be used to mean either click or tap?

Very often we need to speak generically about clicking or tapping an item, but there seems to be a lack of vocabulary in English for this. We could just say "click or tap" every time, but that is ...
37
votes
2answers
7k views

When to use “join,” “register,” or “sign up”?

For a user, when is it better to be asked to do the following: "Sign In" vs. "Log in" "Join" vs. "Register" vs. "Sign Up" "Sign Out" vs. "Log out" Different websites seem to use them differently, ...
28
votes
8answers
9k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
17
votes
2answers
3k views

Recommendations for good resources on writing good error messages

Writing good error messages which help users understand how to use the system is difficult. Often we get bug reports stating "Error message x is confusing" which usually sparks a long debate in the ...
11
votes
10answers
557 views

Best description for “tags”

Although the concept of tags has become commonplace on the internet in the last few years, there are still many people that don't know what they are or what the point of them is. You want to make ...
15
votes
8answers
3k views

What are some alternatives to the phrase “Are you sure you want to XYZ” in confirmation dialogs?

I don't like seeing the word 'you' in the message twice. Examples: Are you sure you want to delete this item? Are you sure you want to continue?
7
votes
4answers
547 views

Context sensitive help for wordy user preferences

Current UI Here is a poorly designed panel on a preferences dialog for the open source audio editor 'Audacity'. I'd like to do something about it. How it got that way In the past the text beside ...
4
votes
2answers
371 views

How to notify the user of a system error (out of their control)?

What's an easy-to-understand error message for situations where the error is a system error (out of the control of the user and cannot be fixed by the user)? Here's a few that I came up with, but ...
11
votes
5answers
1k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
10
votes
11answers
4k views

Creative alternatives for word 'Home' on a web application

What could be creative alternatives for word 'Home' on a social network applications that implies as a default space/ a living space or a place where all the updates gather?
9
votes
6answers
2k views

Difference between 'modify' and 'edit' buttons

Is there a difference between the words 'modify' and 'edit'? I am creating a form that will allow users to make changes to their order - what should the call to action button name be - 'edit your ...
16
votes
7answers
1k views

What's a better label for the traditional “Browse…” button for selecting files to upload?

I've been working on an advanced file uploader, complete with folders and animated progress bars, and wanted to improve the vague "browse" button generally used for launching a file selector window. ...
8
votes
4answers
1k views

Does using bold font for keywords and key points increase readability of user manuals?

I find myself writing quite a lot of articles, user manual-like documents, as well as posting hundreds of questions on stackexchange sites. Over time, I developed a certain style of writing, which ...
5
votes
4answers
294 views

Relative dates/times- Rounding and how accurate?

I was reading this question about formatting relative dates and times, but there are still some issue that I felt have not been addressed yet. I would like to: Keep relative times to just 1 unit, ...
13
votes
7answers
611 views

Which makes for a better UX: using copy that is short and simple or copy that is casual, yet possibly more wordy?

In the context of a web app, which makes for a better User Experience: using copy that states the facts as simply as possible or copy that speaks in casual language, yet could end up being more wordy? ...
7
votes
2answers
446 views

Best UX to ask for donations

I currently run a free local hiking site for California and people have recently been suggesting I add a way to enable people to give donations since the site is free. Has anyone had success asking ...
6
votes
4answers
456 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam ...
4
votes
1answer
255 views

Prompt user to edit an inline-edit field

Background Using an edit-in-place field for users to provide their name. Problem The phrase "Type your name" imperatively indicates that users can (and should!) type their name. However, unless the ...
2
votes
5answers
1k views

How to ask a confirmation question?

We often have to ask people to confirm an action. The usual text is: "Are you sure that you want to _________?" Are there any shorter but clear ways of asking this?
5
votes
3answers
286 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
4
votes
2answers
170 views

How to request a third-party login within a seperate mobile application

I'm designing a mobile app that requires the user to log-in with their LinkedIn account. I feel I might have cluttered too much info into it, but everything seems to be important. I want the user ...
4
votes
1answer
176 views

How should Ad splash pages be handled for those with ads disabled?

I see it all too often; I click a link to an article on the web and I get this: It's not (as) readily apparent it's an ad screen, at first I thought it was the classic "white screen" of a page that ...