the art of writing promotional text to make an emotional impression on the reader, usually to encourage a purchase. Don't confuse with [tag:copyright].

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5
votes
3answers
284 views

Should field labels be nouns or verbs?

On a web form should field labels be nouns or verbs? This issue arose from two fields on an account request form that currently read: Temporary Password Re-Enter Temporary Password There is debate ...
2
votes
4answers
78 views

Text for offering a free service and user engagement

Which is the better text to use in an image banner for offering a free medical examination service on a website: "Contact us for a free examination" OR "Free examination, contact us for more ...
13
votes
3answers
1k views

How can the classic footer elements be integrated into an infinite scrolling layout?

Infinite Scrolling is a fairly new and effective way to display practically infinite amounts of data in a user's window, but one page element simply does not suit itself to this method; the footer. A ...
139
votes
13answers
10k views

Why shouldn't we use words such as 'here' and 'this' in textlinks?

Over the years of surfing on the web I have found numerous examples of people saying that you shouldn't use the word "here" in a textlink etc. Personally I like the idea of using the word, because it ...
7
votes
5answers
502 views

How to say that an online demo is interactive in 2-3 words?

Basically, they can play around with the app, to get a feel for it in a advance. The target audience is business owners who may or may not (likely not) be technologically inclined. Demo implies that ...
7
votes
4answers
275 views

nice way to display a text message for two dates (range)

I have two arbitrary dates. I was wondering if somebody can suggest the rules to create a text message which tells in a very effective way what the two dates are. Let's assume that my solution is ...
27
votes
4answers
1k views

You, Me, or Joe Soap

When listing content in an application (think of a list of documents) we show the name of the document and the name of the author. What should be shown for the author's name when the person reading ...
8
votes
3answers
294 views

Using “user” in a URL structure

This question follows on from this question: Better term for “user”. If it's bad UX to call people using your product "user" then isn't it also bad UX to structure your URL's as ...
37
votes
2answers
6k views

When to use “join,” “register,” or “sign up”?

For a user, when is it better to be asked to do the following: "Sign In" vs. "Log in" "Join" vs. "Register" vs. "Sign Up" "Sign Out" vs. "Log out" Different websites seem to use them differently, ...
20
votes
7answers
3k views

What is the right success message?

My English is not very good. I just wanna ask, what would be the right success message? In my case, when the the user deleted a record, I'm thinking of what to display with these options: Record has ...
3
votes
4answers
180 views

Is default text needed for simple forms?

Does having default text on simple forms improve usability or simply clutter the interface? I have a sign in form that is very simple, and visually I think it would be better without the default ...
13
votes
4answers
549 views

Should an interface ever say “thank you”?

I just read an answer to another question, in which Roger Attrill wrote: You might not need to say Thank you if this is a very frequent action or if your user's won't appreciate the nicety - ...
17
votes
2answers
3k views

Recommendations for good resources on writing good error messages

Writing good error messages which help users understand how to use the system is difficult. Often we get bug reports stating "Error message x is confusing" which usually sparks a long debate in the ...
6
votes
5answers
453 views

Alternative wording to 'upgrade from free trial to a paying plan'?

Looking for an alternative to 'upgrade'. The problem is that in our web-app ui and communication, we are currently using two different versions of upgrade: the common upgrade/downgrade of the ...
2
votes
4answers
234 views

How to describe three different levels of sharing?

A person has some content that they've created, and they want to share it. The application allows one of 3 states for content. Not shared - Not shared with anyone. Open sharing - shared with ...
57
votes
23answers
5k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...
37
votes
5answers
2k views

Should an interface ever say “please”?

Often I'll see a website, especially when registering or filling out a form that says something like "Please only use letters and numbers in this field" or "Please try again." Please is a pleasantry ...
1
vote
5answers
101 views

What could be a single term (for use in a website) to refer to a community that encompasses students groups, academic institutes & recruiters?

I need a simple term that I could use in website's main navigation bar to refer to community encompassing academic groups, academic institutes & recruiters. The target page is supposed to contain ...
7
votes
2answers
165 views

How do I test the effectiveness of copy earlier in the project?

Me and the UX team at our company are looking for a best practice on testing written copy. We make sketches using Balsamiq, we prototype it, test it, iterate it and then test it using Dreamweaver. We ...
0
votes
5answers
191 views

Single replacement for: “Upload a document” and “Upload a Video”

I need a single replacement, to place in GUI, that categorises both "document" and "video". I need to place in my website interface to replace: "Upload a document"... and "Upload a ...
251
votes
13answers
47k views

Should I use Yes/No or Ok/Cancel on my message box?

Semantically, the Yes/No buttons are roughly equivalent to the Ok/Cancel buttons, but in general what would you recommend to use? Should I always use Yes/No or always use Ok/Cancel? Or does it depend ...
0
votes
1answer
141 views

How to convey the message of 'organising the cloud' to users?

https://datkey.com is a service we are launching in the near future and I got great input from my prior request so hope a new page connects with users better. Any tips on how to convey to users the ...
10
votes
2answers
437 views

Formatting relative dates and times

First, when I talk about relative times (or would dates be more accurate?), I mean these 4 minutes ago, 1 hour ago, etc. When should they be used? With what degree of precision? Shouldn't it be the ...
5
votes
4answers
228 views

How necessary is it to point out your call to action so obviously on a simple site?

I am trying to figure out, especially for returning users, the value of pointing out a way to add input to a site. Facebook and Google+ both have placeholder text and placement of the input for status ...
4
votes
6answers
284 views

What phrase would you use instead of “Likes” for an airline related forum?

Implementing a socially driven forum for a major Airline (similar to stackexchange I guess) and trying to come up with a different name for the "Likes" functionality which is essentially like the ...
9
votes
6answers
2k views

Difference between 'modify' and 'edit' buttons

Is there a difference between the words 'modify' and 'edit'? I am creating a form that will allow users to make changes to their order - what should the call to action button name be - 'edit your ...
2
votes
3answers
251 views

[sign up] vs. [sign me up], what's the best way to name buttons?

I'm a bit confused as to what the best way to naming buttons is. And if it needs to be consistent with the instructions (voice of one person), for instance: Example A (one person): Are you new to the ...
10
votes
11answers
4k views

Creative alternatives for word 'Home' on a web application

What could be creative alternatives for word 'Home' on a social network applications that implies as a default space/ a living space or a place where all the updates gather?
6
votes
7answers
556 views

What could be an alternative for “Share this post with my network!” in a social application?

What could be an alternative word implying Share this post to my network! for use in a social application ?
0
votes
3answers
68 views

Advice on phrase to best communicate 'data snapshot' period to non-technical users

I'm wondering if anyone has any advice on how to best communicate to a non-technical user the concept of a 'data snapshot'. A bit of background on what I'm trying to do: Our analytics application ...
11
votes
5answers
1k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
2
votes
4answers
3k views

And vs “&” in web text, which is better? [closed]

I see a lot of web text that use "&" to mean "and" and I think it's terrible, not readable, nor friendly, can anyway confirm or challenge that? any real facts to put it in perspective? Same goes ...
9
votes
5answers
224 views

Should we prioritize use or linguistic?

I've been working on a project, and I found an interesting dilemma. The application I'm working on has this filter, let's say something like this: By default, none of the "options" are selected, ...
13
votes
7answers
608 views

Which makes for a better UX: using copy that is short and simple or copy that is casual, yet possibly more wordy?

In the context of a web app, which makes for a better User Experience: using copy that states the facts as simply as possible or copy that speaks in casual language, yet could end up being more wordy? ...
3
votes
3answers
177 views

Which wording for a button works better at the end of steps in a lightbox: Close or Continue or else?

I have a lightbox popup, and after a series of steps of booking, you receive a confirmation still in the lightbox, I am inserting in the bottom right a link that says "close", but to me it feels too ...
9
votes
6answers
382 views

Which is more motivating to continue a process until completion: a percentage, or the number of steps?

I'm working on a set of guides to help users learn how to use our app. We want to show which guides are available and some data with each guide indicating how far you've gotten. The idea is that if we ...
7
votes
4answers
541 views

Context sensitive help for wordy user preferences

Current UI Here is a poorly designed panel on a preferences dialog for the open source audio editor 'Audacity'. I'd like to do something about it. How it got that way In the past the text beside ...
7
votes
2answers
441 views

Best UX to ask for donations

I currently run a free local hiking site for California and people have recently been suggesting I add a way to enable people to give donations since the site is free. Has anyone had success asking ...
8
votes
2answers
286 views

Most effective way to display the enable/disable part of a setup page

We have an admin section with a number of different settings users can go to. In the majority of pages there is an option at the top which initially allows the users to either enable or disable that ...
4
votes
4answers
185 views

Is it necessary to have microcopy text to accompany a loading/progress image?

Is it necessary to have microcopy text to accompany a loading/progress image? Is the word "updating", or "loading", or even "wait a sec" necessary to support an animated loading/progress image? with ...
10
votes
7answers
2k views

What's the best way to create screenshots with callouts to show features of a program?

I'm redesigning a website for a downloadable app. I'd like to create a Tour of the features which has screenshots pointing out how to use it. What are the best tools for doing this? For bonus ...
12
votes
3answers
689 views

How much space should I leave for a person's name?

How many characters would you feel safe leaving for a First Name and Surname? The users of the system are going to predominantly be from the UK (I mention this because some parts of the world seem to ...
8
votes
4answers
1k views

Error-message to indicate invalid data has been entered?

Sorry for the subjective question.... I'm working on the micro-copy that appears on a web-form when a user submits invalid data: eg: invalid date/time. We've used inline validation and date time ...
12
votes
6answers
1k views

User Profile, My Account, or just Settings?

I am writing a little webapp, and am stuck on a UI hangup. I have a global menu bar at the top of the screen, that when the user is signed in consists of: Signed in as Joe User (with username as ...
11
votes
6answers
476 views

Should we avoid using the word “my” in menu items?

I'm working for a site that is basically a regional/provincial hub for everything from events to classified ads. When you first get on the homepage you get provincial news, events, classified ads and ...
88
votes
11answers
20k views

Using “Sign in” vs using “Log in”

Is there any research in this area, it seems "Sign in" is more common and hence more recommended.
15
votes
8answers
3k views

What are some alternatives to the phrase “Are you sure you want to XYZ” in confirmation dialogs?

I don't like seeing the word 'you' in the message twice. Examples: Are you sure you want to delete this item? Are you sure you want to continue?
14
votes
4answers
698 views

What are good rules for naming menu items? [closed]

I'm establishing some style guidance for naming items which are accessed from my application's menu bar. What are the commonly accepted rules for naming menu items? When should the names of the ...
90
votes
7answers
5k views

“Your” vs “My” in user interfaces

Some user interfaces feature titles such as: My documents My photos My previous orders While others opt for: Your documents Your photos Your previous orders Are their any guidelines addressing ...