the art of writing promotional text to make an emotional impression on the reader, usually to encourage a purchase. Don't confuse with [tag:copyright].

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1
vote
1answer
112 views

Correct wording in UI

I want to insert a sub menu called "X axis". Should it be "X axis", "X-axis" or something else?
4
votes
2answers
182 views

How to ask for a user's identity?

My company is working on an internal phone application to be used by many users that requires authentication. Based on historical data, we can assume the likelihood of a user's identity at a given ...
2
votes
1answer
61 views

Studies about personal message from company leadership?

I have a wireframe that I have created for a private business portal. The site is for private testing groups of experimental equipment. Since most users will be volunteers, I was wondering if a ...
4
votes
3answers
343 views

What is the correct way to reference GUI controls when writing content and copy

I'm writing documentation. It's technical documentation and my audience should be tech-savvy. However, I have reservations about referring to UI elements in an interface by the terminology that ...
2
votes
7answers
244 views

Do savings and subtotal need to be displayed on a product page?

We are designing a product page and I think having money you saved and subtotal is redundant as it appears in cart and during checkout. My colleagues think "You saved a total of $XX.XX" is crucial. ...
1
vote
3answers
93 views

Who/how/when is content handles in a (less than ideal) UX workflow?

In the several corporate UX settings I've been a part of, once consistent pain-point is content. A bit reason for that is that rarely do I see dedicated technical and copy writers on staff who are ...
6
votes
2answers
193 views

how should help text be written

I have a fairly large CRM-type Sass application for which I writing the help section. I'm wondering how should the help be best written: 1) When you press the blue button, you will do something cool ...
4
votes
6answers
287 views

Which is the more common term used: Preferences or Settings?

Given that preferences and settings are roughly equatable to users of websites, it seems the more commonly used term would be preferable for the sake of being more readily understood. I haven't been ...
0
votes
1answer
120 views

How to label a view toggle that determines whether to show “checks” and “deposits” in separate tables or to combine all transactions in a single table

I am working on an accounting form that shows a month's worth of bank transactions. The transactions can be displayed as either one table showing checks and another table showing deposits or as a ...
5
votes
2answers
153 views

Does the following constitute a user story?

I am creating user stories for the first time. I understand the basics: As a <role> I want <goal> so that <benefit>. I am ok writing things like 'as a customer I want to be able to submit ...
6
votes
3answers
457 views

Should numbers be written in numerals or words?

When writing numbers, should we use numerals ("5,000") or words ("five thousand")? I'm particularly interested in how easy each is to read and interpret, and whether it's an important consideration ...
9
votes
18answers
1k views

What to call the “Short News” section/module?

I have a classic section called "Latest News & Articles" which is in the bigger left column. But then I want to have a block with "short news" like here (screenshot from games.cz): In Czech ...
1
vote
2answers
97 views

In user instructions, which term is more widely understood to mean a character A thru Z, letter, alpha or something else?

In the terms of a search where a user can enter an account number into a text field, what is the most straight forward instruction for a group that may not be tech savvy. download bmml source ...
3
votes
3answers
516 views

Best practices for naming steps in a workflow (status labels)?

I've been unable to find a good guide for naming steps in a workflow (status labels). What are some principles / best practices? If you're curious, my specific case is: I have a system where users ...
2
votes
1answer
150 views

How to display NumPad keys to user

We are trying to map how a user will see key presses for custom hotkeys. However, there is some debate which I cannot find a standard for: How to display the number pad keys: num1, num2, numPLUS, ...
6
votes
1answer
517 views

Best practices for content placeholders?

I'm currently designing a Profile page that requires users to add a variety of items using forms (different forms for each section). When they first create their account, the Profile will be ...
8
votes
6answers
23k views

“Expiry date” or “Expiration date” label

What is the best form label to use for the credit card expiry date (during a checkout process on an eCommerce website)? I've done some research and noticed that some sites use 'Expiration date' and ...
2
votes
3answers
685 views

Show file size of (inline) linked downloads?

Should we show the file size of downloads linked on a web page? For download sites (e.g. file hosting services), the answer is obviously yes. But what about websites that offer downloads only ...
17
votes
7answers
4k views

What's a better label for the traditional “Browse…” button for selecting files to upload?

I've been working on an advanced file uploader, complete with folders and animated progress bars, and wanted to improve the vague "browse" button generally used for launching a file selector window. ...
17
votes
2answers
915 views

Should I put “.” at the end of messages for mobile users?

Should I write "." at the end of messages displayed to the user in my mobile Android application? For example: High bandwidth required, switch to WiFi. or High bandwidth required, switch ...
4
votes
2answers
65 views

What would you label 'Delete oldest and Save' action?

The (iPad) app has a limit to the number of sessions which can be saved. Once the limit is reached, when the user tries to save a new session he gets a dialog box telling: You can either delete ...
5
votes
3answers
124 views

Is it OK to use 'free' in a tax subtotal?

we are designing a checkout page and in the subtotals area we have a breakout for tax, shipping and discounts. We use the term 'free' rather than '0.00'. So, for example: Subtotal: $140.00 Tax: ...
34
votes
9answers
32k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
1
vote
2answers
548 views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the ...
27
votes
7answers
1k views

How to phrase button labels?

How should I phrase the following button labels: "Import image" or "Import an image"? "Create app" or "Create an app"? "Add description" or "Add a description"? If you could also supply the ...
5
votes
3answers
575 views

Why use the append text to copy-paste (“Read more at …”) pattern?

I was copy-pasting some text from a website and besides the text I copied, the following text was appended "Read more at: http://www.YYYY.com Copyright © YYYY". I've seen this pattern in many ...
2
votes
2answers
182 views

How fluent should filters be?

I have a few types of filters for a table and they should be concatenated. So in the end I should get something like this: URL contains google.com and Visits > 1000 and Date is before 30.12.2011 ...
5
votes
5answers
650 views

“Millions of colors” vs “24-bit”: should technical concepts be simplified to ease understanding at the cost of precision?

Macs indicate 24-bit color depth by using the term "millions of colors", while Windows calls it "24-bit" or "32-bit". (I'm aware that Windows "32-bit" color simply adds an alpha channel that doesn't ...
3
votes
1answer
514 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
23
votes
8answers
1k views

Why do some sites use “If you are not <user>, click here” instead of “Log out”?

I've recently noticed that several websites, e.g. Amazon, Dockers, etc. say "If you are not -username-, [click here]" instead of an explicit logout button. Is this another example of hiding the logout ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing task’...
2
votes
2answers
171 views

Mobile, “Show Remaining” or “Show All”?

In a mobile screen I have n data items in collection, but I am limited to show first 3 or 4 items from it. For the rest I can put a button below 3rd or 4th item which can lead my user to a popup where ...
5
votes
2answers
174 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
3
votes
3answers
750 views

Contact page. Which is the better wording?

What is the most appropriate Contact page title for a website? Contact, Contacts, Contact us or other? Contacts is used, among others, in iOS and Android. Seems to me more related to a list of ...
5
votes
1answer
265 views

Startup screens: “Show this page at startup” vs. “Don't show this on startup”

I'm currently working on an iOS app where the user is presented with a startup screen until the user disables it. I am insisting that this startup screen should have an already ticked checkbox that ...
69
votes
19answers
12k views

What word can be used to mean either click or tap?

Very often we need to speak generically about clicking or tapping an item, but there seems to be a lack of vocabulary in English for this. We could just say "click or tap" every time, but that is ...
7
votes
4answers
792 views

Should a username be truncated?

Is it ever OK to truncate a username? Is there any good solution / trade-off? Site shows username as: Username: Shrinivasuk View: Shrinivasu... Username: Ritesh View: Rite Username: Poonam View:...
-3
votes
1answer
326 views

Choosing a Tagline [closed]

Choosing a tag line is a crazy for a developer. We just dont understand the language enough to choose a good tagline. We are about to release a website and a mobile app that books taxi's online. On ...
2
votes
2answers
3k views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
8
votes
2answers
810 views

Differentiate between exact date and date period (e.g., month vs. month of year)

I'm working on a web-based reporting system that allows users to create ad-hoc charts. The user selects the data to be analyzed (e.g., sales dollars, sales volume, number of employees, etc.) in ...
10
votes
4answers
390 views

Another phrasing for the term “Directions” in this case?

Below is a short browser based linux simulator for training purposes. It basically starts off with a blank screen, and gives directions for the user to enter a linux command to do a given task. If the ...
5
votes
2answers
130 views

What call to action to use on a button that sends an e-mail with order details?

On a website you can use your e-mail address to view your current order status. No personal identifiable information is displayed. However, you can let the website resend the full order confirmation ...
19
votes
7answers
3k views

How to define/classify messages and notifications in web applications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
5
votes
2answers
257 views

Is there a better label for the “OK” button in message boxes with just one button?

Having read "Should I use Yes/No or Ok/Cancel on my message box?", I do understand that message boxes with two or more buttons should use verbs instead of e.g. Yes and No. To further improve the user ...
2
votes
5answers
328 views

What keyword best describes offers and discounts?

I am currently designing an preliminary mock-up for a vacation rental company. They want to prominently display a a link to a promotions page on their main navigation, where users can view the latest, ...
7
votes
2answers
3k views

Setting vs Settings? Which one makes more sense in a dropdown button

This button should do what it looks like it should do. It opens a drop down of actions that a user can perform on their user account. Should I go with "Setting" or "Settings"?
10
votes
5answers
341 views

Word to indicate moving from “Draft” to “Live”

I'm looking for a friendly, widely understood word to indicate that something is going from a "Draft" state into a "Live" state. The difference between these two states is that once it is "Live" ...
7
votes
3answers
452 views

What is the correct way to indicate something can be either singular or plural?

Taking it as a given that the system is not intelligent enough to be able to recognise a single result as apposed to multiple results (don't ask!), what is the correct way to represent the possibility ...
7
votes
4answers
134 views

Print array index in plain text

I'm developing an engineering application which stores data in C arrays. When a user edits data representing one of the items of the array, I want to be able to show the item number they're editing. ...
236
votes
12answers
13k views

What to call “Cancel” when “Cancel” is already the default action?

When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called? Redbox uses a playful "just kidding", which may not be appropriate in ...