Given that preferences and settings are roughly equatable to users of websites, it seems the more commonly used term would be preferable for the sake of being more readily understood. I haven't been ...
In user instructions, which term is more widely understood to mean a character A thru Z, letter, alpha or something else?
In the terms of a search where a user can enter an account number into a text field, what is the most straight forward instruction for a group that may not be tech savvy. download bmml source ...
We are trying to map how a user will see key presses for custom hotkeys. However, there is some debate which I cannot find a standard for: How to display the number pad keys: num1, num2, numPLUS, ...
What is the most appropriate Contact page title for a website? Contact, Contacts, Contact us or other? Contacts is used, among others, in iOS and Android. Seems to me more related to a list of ...
Very often we need to speak generically about clicking or tapping an item, but there seems to be a lack of vocabulary in English for this. We could just say "click or tap" every time, but that is ...
I'm working on a financial services project, which includes a questionnaire. Some of the terms used in this questionnaire are financial and won't make sense to some users , but in order to explain ...
I've been requested to make a UI that allows to block/ban users from logging in. In the wireframes I've been provided, they use the term "blocked". But I feel like a better term for this would be ...
I'm interested in the difference between using the words help or support when used in the context of customer help/support on a website or application. Which would you use and why? As always any ...
Upon the completion of developing a context sensitive help system for a new product, we have added a help button similar to this one (in addition to F1): The current tool tip text on this is ...
When listing content in an application (think of a list of documents) we show the name of the document and the name of the author. What should be shown for the author's name when the person reading ...
For a user, when is it better to be asked to do the following: "Sign In" vs. "Log in" "Join" vs. "Register" vs. "Sign Up" "Sign Out" vs. "Log out" Different websites seem to use them differently, ...
I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the ...