8
votes
4answers
925 views

Does using bold font for keywords and key points increase readability of user manuals?

I find myself writing quite a lot of articles, user manual-like documents, as well as posting hundreds of questions on stackexchange sites. Over time, I developed a certain style of writing, which ...
8
votes
1answer
232 views

How much text markup is good, before it becomes bad?

In 1997 Jakob Nielsen told us about how users read on the web. (Actually in a typically headline grabbing way, he says they don't and then tells us how they do!) Nielsen is a big proponent of using ...