the art of writing promotional text to make an emotional impression on the reader, usually to encourage a purchase. Don't confuse with [tag:copyright].

learn more… | top users | synonyms (1)

0
votes
3answers
42 views

Reminder text for an iOS meditation app

I wanted to see what your thoughts were on the simple reminder text that comes up when a user has turned reminders on for a meditation app I've built. As of now it is "This is your reminder to ...
2
votes
3answers
62 views

The pitfalls of rewording common phrases such as 'FAQs'

Personally, I'm not too keen on the phrase 'Frequently Asked Questions' - I think more often than not it provides a negative connotation where one isn't warranted. Now obviously this is a very common ...
0
votes
3answers
97 views

Conceptually similar but actionably different choices in a modal

I have a modal in which users can choose between removing a user entirely withdrawing the user while leaving an archival entry in the list cancelling out of the modal without taking any action ...
0
votes
4answers
60 views

Best way to differentiate “downloading content” and “downloaded content”

I'm working on an iOS app that lets users download and watch video content. In the playlist section I'm trying to find a way to clearly show what titles are being downloaded, and which ones have been ...
0
votes
2answers
53 views

Is the usage of exclamation marks in copy jarring to users?

I've always been taught that exclamation marks in body, header or even any other text, is jarring to users, however, I'm not too sure why that is, if it is in the first place. I'm not talking about ...
1
vote
5answers
111 views

Should a CTA name use more casual/friendly language or direct language

I am currently working on a project where a user configures their product and the next step for our user is to click a CTA to contact us about this product. Our main success metric is the successful ...
0
votes
3answers
92 views

Is it ok to include an image in email signatures?

Over the years my company has had anniversaries, won awards, and done various other noteworthy things. For each of these "major" events, someone in HR will ask everyone in the company to include some ...
0
votes
3answers
62 views

Coming Soon Mobile App - How do I ask for users email?

I'm creating a landing page for my app which will have an input for user's email if they want to be notified when the app launches. My question is what is the best copy to accompany the email input? ...
0
votes
2answers
202 views

alternative to 'menu' when placing text with a hamburger nav stack icon

Ive been trying to think through some alternative text to place next to a hamburger nav icon. I feel 'menu' sounds like a restaurant, although the only other thing i could think of was to use the ...
8
votes
6answers
625 views

Should map markers be called pins or markers?

For reasons I won't explain, I have to change the word 'issues' to something different in our UI. 'Issues' corresponds to the number of map markers on a user's map. Should 'issues' be changed to ...
53
votes
15answers
7k views

Alternatives to “Like”, “+1”, “Bookmark”, and “Favorite”?

I'm building a web-app where users indicate that they "like" feed-items published by other users. The act of "liking" also inherently bookmarks the feed-item as well as the publishing user. I'm ...
26
votes
6answers
2k views

Is it OK to phrase the title of a modal as a question?

Modals are often used to force the user to make a decision, so they're basically questions. Is it ok to present the question in the title of the modal? Something about it rubs me the wrong way. This ...
0
votes
1answer
52 views

What is the best phrasing for “starting price” of a product on ecommerce site?

On an ecommerce site, I'm showing products and a starting price. Should I say: 1. "As low as $50" 2. "Starting at $50" 3. "From $50" 4. "$50 and up" 5. other?! Please see mockup with 4 examples for ...
0
votes
1answer
58 views

Alert box wording [duplicate]

What do you think would be a good alternative word to 'Cancel' on an alert box. An example message is: You are about to change your password, press confirm to change or cancel to ... Then I have ...
0
votes
1answer
46 views

Microcopy for searching

I was designing a microcopy for searching friends on an online community. I want to enable users to search either by names/emails or comma separated criteria. I made a draft wireframes shown on the ...
60
votes
10answers
6k views

“New” vs. “Create”

For buttons that initiate some content creation interaction, which label is better: "New X" or "Create X"? Are there specific uses that in which one is better than the other?
1
vote
3answers
83 views

In the UXD process who owns the body copy?

I am currently working on a web based application and we have wireframes and style guides. Our process works something like this ... designs for each major flow are prototyped and visual creates the ...
2
votes
5answers
282 views

Update vs. Save

I'm working on an application that has a lot of CRUD functionality. When creating an element, I have a button labeled with "Save". My original thoughts were to bring this "Save" button across all ...
22
votes
6answers
2k views

Next vs. Continue

Is there any situation in which either Next vs. Continue would be more appropriate to use? I'm working on an application that has many, many different forms (data entry), and have been using the word ...
0
votes
2answers
143 views

Ordering of website developer, development years and copyright sign in footer

Are there any specific etiquettes or reasons to organize the following details to a footer in some order? [Developer] [Years] (C) Currently my data is organized as: [Years] [a href="dev's site" ...
3
votes
1answer
120 views

Save vs. Submit vs. Done vs. “Specific Action”

I am working on a Web Application (not a website with forms). It is a fairly exhaustive system with 250+ unique pages design. It has pages/sections/ settings where the main “actions” to be performed ...
0
votes
2answers
701 views

Best text/copy to label a CAPTCHA with?

I don't want to hear why CAPTCHA's suck for user experience, I already know the pros and cons. I am using CAPTCHA on a website that has an older audience that may not be familiar with what CAPTCHA's ...
4
votes
2answers
110 views

Writing quotes of a business name with star as hyphen

I have a business with a name e.g. "my business". Wherever you see the company name it's always written as my★business - the company logo is similar and anywhere we write the name on the ...
0
votes
2answers
82 views

Should auto notifications include greeting / salutations?

I have built a template to follow when creating auto notifications from an internal system (for employees only), I had been advocating for including the greeting 'Hello <name>'. Currently the ...
6
votes
2answers
239 views

Airport kiosk signage title

I am designing signage for a Kiosk machine, which lets departing travelers deposit their leftover foreign money into various online products such as e-wallets, e-gift cards, or a donation. It will be ...
1
vote
3answers
171 views

How can the word “feedback” in the header affect potential new customers?

Background of my project I was recently asked to implement pages for customer feedback. This is aimed at customers who just bought one of our products. It is a major purchase of medical equipment. ...
1
vote
1answer
103 views

Correct wording in UI

I want to insert a sub menu called "X axis". Should it be "X axis", "X-axis" or something else?
4
votes
2answers
168 views

How to ask for a user's identity?

My company is working on an internal phone application to be used by many users that requires authentication. Based on historical data, we can assume the likelihood of a user's identity at a given ...
2
votes
1answer
58 views

Studies about personal message from company leadership?

I have a wireframe that I have created for a private business portal. The site is for private testing groups of experimental equipment. Since most users will be volunteers, I was wondering if a ...
2
votes
2answers
126 views

What is the correct way to reference GUI controls when writing content and copy

I'm writing documentation. It's technical documentation and my audience should be tech-savvy. However, I have reservations about referring to UI elements in an interface by the terminology that ...
2
votes
7answers
162 views

Do savings and subtotal need to be displayed on a product page?

We are designing a product page and I think having money you saved and subtotal is redundant as it appears in cart and during checkout. My colleagues think "You saved a total of $XX.XX" is crucial. ...
0
votes
3answers
76 views

Who/how/when is content handles in a (less than ideal) UX workflow?

In the several corporate UX settings I've been a part of, once consistent pain-point is content. A bit reason for that is that rarely do I see dedicated technical and copy writers on staff who are ...
6
votes
2answers
168 views

how should help text be written

I have a fairly large CRM-type Sass application for which I writing the help section. I'm wondering how should the help be best written: 1) When you press the blue button, you will do something cool ...
2
votes
5answers
177 views

Which is the more common term used: Preferences or Settings?

Given that preferences and settings are roughly equatable to users of websites, it seems the more commonly used term would be preferable for the sake of being more readily understood. I haven't been ...
0
votes
1answer
67 views

How to label a view toggle that determines whether to show “checks” and “deposits” in separate tables or to combine all transactions in a single table

I am working on an accounting form that shows a month's worth of bank transactions. The transactions can be displayed as either one table showing checks and another table showing deposits or as a ...
5
votes
2answers
131 views

Does the following constitute a user story?

I am creating user stories for the first time. I understand the basics: As a <role> I want <goal> so that <benefit>. I am ok writing things like 'as a customer I want to be able to submit ...
5
votes
2answers
277 views

Should numbers be written in numerals or words?

When writing numbers, should we use numerals ("5,000") or words ("five thousand")? I'm particularly interested in how easy each is to read and interpret, and whether it's an important consideration ...
9
votes
18answers
619 views

What to call the “Short News” section/module?

I have a classic section called "Latest News & Articles" which is in the bigger left column. But then I want to have a block with "short news" like here (screenshot from games.cz): In Czech ...
1
vote
2answers
78 views

In user instructions, which term is more widely understood to mean a character A thru Z, letter, alpha or something else?

In the terms of a search where a user can enter an account number into a text field, what is the most straight forward instruction for a group that may not be tech savvy. download bmml source ...
1
vote
3answers
252 views

Best practices for naming steps in a workflow (status labels)?

I've been unable to find a good guide for naming steps in a workflow (status labels). What are some principles / best practices? If you're curious, my specific case is: I have a system where users ...
2
votes
1answer
117 views

How to display NumPad keys to user

We are trying to map how a user will see key presses for custom hotkeys. However, there is some debate which I cannot find a standard for: How to display the number pad keys: num1, num2, numPLUS, ...
6
votes
1answer
292 views

Best practices for content placeholders?

I'm currently designing a Profile page that requires users to add a variety of items using forms (different forms for each section). When they first create their account, the Profile will be ...
2
votes
6answers
3k views

“Expiry date” or “Expiration date” label

What is the best form label to use for the credit card expiry date (during a checkout process on an eCommerce website)? I've done some research and noticed that some sites use 'Expiration date' and ...
2
votes
3answers
208 views

Show file size of (inline) linked downloads?

Should we show the file size of downloads linked on a web page? For download sites (e.g. file hosting services), the answer is obviously yes. But what about websites that offer downloads only ...
16
votes
7answers
1k views

What's a better label for the traditional “Browse…” button for selecting files to upload?

I've been working on an advanced file uploader, complete with folders and animated progress bars, and wanted to improve the vague "browse" button generally used for launching a file selector window. ...
15
votes
2answers
679 views

Should I put “.” at the end of messages for mobile users?

Should I write "." at the end of messages displayed to the user in my mobile Android application? For example: High bandwidth required, switch to WiFi. or High bandwidth required, switch ...
4
votes
2answers
60 views

What would you label 'Delete oldest and Save' action?

The (iPad) app has a limit to the number of sessions which can be saved. Once the limit is reached, when the user tries to save a new session he gets a dialog box telling: You can either delete ...
5
votes
3answers
114 views

Is it OK to use 'free' in a tax subtotal?

we are designing a checkout page and in the subtotals area we have a breakout for tax, shipping and discounts. We use the term 'free' rather than '0.00'. So, for example: Subtotal: $140.00 Tax: ...
28
votes
9answers
11k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
0
votes
1answer
256 views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the ...