the art of writing promotional text to make an emotional impression on the reader, usually to encourage a purchase. Don't confuse with [tag:copyright].

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0
votes
2answers
53 views

alternative to 'menu' when placing text with a hamburger nav stack icon

Ive been trying to think through some alternative text to place next to a hamburger nav icon. I feel 'menu' sounds like a restaurant, although the only other thing i could think of was to use the ...
8
votes
6answers
487 views

Should map markers be called pins or markers?

For reasons I won't explain, I have to change the word 'issues' to something different in our UI. 'Issues' corresponds to the number of map markers on a user's map. Should 'issues' be changed to ...
52
votes
15answers
6k views

Alternatives to “Like”, “+1”, “Bookmark”, and “Favorite”?

I'm building a web-app where users indicate that they "like" feed-items published by other users. The act of "liking" also inherently bookmarks the feed-item as well as the publishing user. I'm ...
24
votes
6answers
2k views

Is it OK to phrase the title of a modal as a question?

Modals are often used to force the user to make a decision, so they're basically questions. Is it ok to present the question in the title of the modal? Something about it rubs me the wrong way. This ...
0
votes
1answer
45 views

What is the best phrasing for “starting price” of a product on ecommerce site?

On an ecommerce site, I'm showing products and a starting price. Should I say: 1. "As low as $50" 2. "Starting at $50" 3. "From $50" 4. "$50 and up" 5. other?! Please see mockup with 4 examples for ...
0
votes
1answer
45 views

Alert box wording [duplicate]

What do you think would be a good alternative word to 'Cancel' on an alert box. An example message is: You are about to change your password, press confirm to change or cancel to ... Then I have ...
0
votes
1answer
43 views

Microcopy for searching

I was designing a microcopy for searching friends on an online community. I want to enable users to search either by names/emails or comma separated criteria. I made a draft wireframes shown on the ...
59
votes
10answers
6k views

“New” vs. “Create”

For buttons that initiate some content creation interaction, which label is better: "New X" or "Create X"? Are there specific uses that in which one is better than the other?
1
vote
3answers
76 views

In the UXD process who owns the body copy?

I am currently working on a web based application and we have wireframes and style guides. Our process works something like this ... designs for each major flow are prototyped and visual creates the ...
1
vote
5answers
223 views

Update vs. Save

I'm working on an application that has a lot of CRUD functionality. When creating an element, I have a button labeled with "Save". My original thoughts were to bring this "Save" button across all ...
22
votes
6answers
2k views

Next vs. Continue

Is there any situation in which either Next vs. Continue would be more appropriate to use? I'm working on an application that has many, many different forms (data entry), and have been using the word ...
0
votes
2answers
129 views

Ordering of website developer, development years and copyright sign in footer

Are there any specific etiquettes or reasons to organize the following details to a footer in some order? [Developer] [Years] (C) Currently my data is organized as: [Years] [a href="dev's site" ...
3
votes
1answer
97 views

Save vs. Submit vs. Done vs. “Specific Action”

I am working on a Web Application (not a website with forms). It is a fairly exhaustive system with 250+ unique pages design. It has pages/sections/ settings where the main “actions” to be performed ...
0
votes
2answers
336 views

Best text/copy to label a CAPTCHA with?

I don't want to hear why CAPTCHA's suck for user experience, I already know the pros and cons. I am using CAPTCHA on a website that has an older audience that may not be familiar with what CAPTCHA's ...
4
votes
2answers
104 views

Writing quotes of a business name with star as hyphen

I have a business with a name e.g. "my business". Wherever you see the company name it's always written as my★business - the company logo is similar and anywhere we write the name on the ...
0
votes
2answers
66 views

Should auto notifications include greeting / salutations?

I have built a template to follow when creating auto notifications from an internal system (for employees only), I had been advocating for including the greeting 'Hello <name>'. Currently the ...
6
votes
2answers
229 views

Airport kiosk signage title

I am designing signage for a Kiosk machine, which lets departing travelers deposit their leftover foreign money into various online products such as e-wallets, e-gift cards, or a donation. It will be ...
1
vote
3answers
164 views

How can the word “feedback” in the header affect potential new customers?

Background of my project I was recently asked to implement pages for customer feedback. This is aimed at customers who just bought one of our products. It is a major purchase of medical equipment. ...
1
vote
1answer
98 views

Correct wording in UI

I want to insert a sub menu called "X axis". Should it be "X axis", "X-axis" or something else?
4
votes
2answers
164 views

How to ask for a user's identity?

My company is working on an internal phone application to be used by many users that requires authentication. Based on historical data, we can assume the likelihood of a user's identity at a given ...
2
votes
1answer
55 views

Studies about personal message from company leadership?

I have a wireframe that I have created for a private business portal. The site is for private testing groups of experimental equipment. Since most users will be volunteers, I was wondering if a ...
2
votes
2answers
115 views

What is the correct way to reference GUI controls when writing content and copy

I'm writing documentation. It's technical documentation and my audience should be tech-savvy. However, I have reservations about referring to UI elements in an interface by the terminology that ...
2
votes
7answers
139 views

Do savings and subtotal need to be displayed on a product page?

We are designing a product page and I think having money you saved and subtotal is redundant as it appears in cart and during checkout. My colleagues think "You saved a total of $XX.XX" is crucial. ...
0
votes
3answers
69 views

Who/how/when is content handles in a (less than ideal) UX workflow?

In the several corporate UX settings I've been a part of, once consistent pain-point is content. A bit reason for that is that rarely do I see dedicated technical and copy writers on staff who are ...
0
votes
0answers
16 views

What are some resources to learn writing Microcopy [duplicate]

I am researching the practice of communicating with a user what should he ought to do next while using your webapp. This is a great example ...
6
votes
2answers
149 views

how should help text be written

I have a fairly large CRM-type Sass application for which I writing the help section. I'm wondering how should the help be best written: 1) When you press the blue button, you will do something cool ...
2
votes
5answers
170 views

Which is the more common term used: Preferences or Settings?

Given that preferences and settings are roughly equatable to users of websites, it seems the more commonly used term would be preferable for the sake of being more readily understood. I haven't been ...
0
votes
1answer
63 views

How to label a view toggle that determines whether to show “checks” and “deposits” in separate tables or to combine all transactions in a single table

I am working on an accounting form that shows a month's worth of bank transactions. The transactions can be displayed as either one table showing checks and another table showing deposits or as a ...
5
votes
2answers
127 views

Does the following constitute a user story?

I am creating user stories for the first time. I understand the basics: As a <role> I want <goal> so that <benefit>. I am ok writing things like 'as a customer I want to be able to submit ...
5
votes
2answers
250 views

Should numbers be written in numerals or words?

When writing numbers, should we use numerals ("5,000") or words ("five thousand")? I'm particularly interested in how easy each is to read and interpret, and whether it's an important consideration ...
9
votes
18answers
579 views

What to call the “Short News” section/module?

I have a classic section called "Latest News & Articles" which is in the bigger left column. But then I want to have a block with "short news" like here (screenshot from games.cz): In Czech ...
1
vote
2answers
76 views

In user instructions, which term is more widely understood to mean a character A thru Z, letter, alpha or something else?

In the terms of a search where a user can enter an account number into a text field, what is the most straight forward instruction for a group that may not be tech savvy. download bmml source ...
1
vote
3answers
229 views

Best practices for naming steps in a workflow (status labels)?

I've been unable to find a good guide for naming steps in a workflow (status labels). What are some principles / best practices? If you're curious, my specific case is: I have a system where users ...
2
votes
1answer
112 views

How to display NumPad keys to user

We are trying to map how a user will see key presses for custom hotkeys. However, there is some debate which I cannot find a standard for: How to display the number pad keys: num1, num2, numPLUS, ...
6
votes
1answer
243 views

Best practices for content placeholders?

I'm currently designing a Profile page that requires users to add a variety of items using forms (different forms for each section). When they first create their account, the Profile will be ...
2
votes
6answers
1k views

“Expiry date” or “Expiration date” label

What is the best form label to use for the credit card expiry date (during a checkout process on an eCommerce website)? I've done some research and noticed that some sites use 'Expiration date' and ...
2
votes
3answers
182 views

Show file size of (inline) linked downloads?

Should we show the file size of downloads linked on a web page? For download sites (e.g. file hosting services), the answer is obviously yes. But what about websites that offer downloads only ...
16
votes
7answers
889 views

What's a better label for the traditional “Browse…” button for selecting files to upload?

I've been working on an advanced file uploader, complete with folders and animated progress bars, and wanted to improve the vague "browse" button generally used for launching a file selector window. ...
14
votes
2answers
664 views

Should I put “.” at the end of messages for mobile users?

Should I write "." at the end of messages displayed to the user in my mobile Android application? For example: High bandwidth required, switch to WiFi. or High bandwidth required, switch ...
4
votes
2answers
59 views

What would you label 'Delete oldest and Save' action?

The (iPad) app has a limit to the number of sessions which can be saved. Once the limit is reached, when the user tries to save a new session he gets a dialog box telling: You can either delete ...
5
votes
3answers
111 views

Is it OK to use 'free' in a tax subtotal?

we are designing a checkout page and in the subtotals area we have a breakout for tax, shipping and discounts. We use the term 'free' rather than '0.00'. So, for example: Subtotal: $140.00 Tax: ...
28
votes
8answers
8k views

What is the recommended wording for a generic error message

What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover ...
0
votes
1answer
224 views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the ...
26
votes
7answers
1k views

How to phrase button labels?

How should I phrase the following button labels: "Import image" or "Import an image"? "Create app" or "Create an app"? "Add description" or "Add a description"? If you could also supply the ...
5
votes
2answers
261 views

Why use the append text to copy-paste (“Read more at …”) pattern?

I was copy-pasting some text from a website and besides the text I copied, the following text was appended "Read more at: http://www.YYYY.com Copyright © YYYY". I've seen this pattern in many ...
2
votes
2answers
139 views

How fluent should filters be?

I have a few types of filters for a table and they should be concatenated. So in the end I should get something like this: URL contains google.com and Visits > 1000 and Date is before 30.12.2011 ...
5
votes
5answers
468 views

“Millions of colors” vs “24-bit”: should technical concepts be simplified to ease understanding at the cost of precision?

Macs indicate 24-bit color depth by using the term "millions of colors", while Windows calls it "24-bit" or "32-bit". (I'm aware that Windows "32-bit" color simply adds an alpha channel that doesn't ...
3
votes
1answer
175 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
20
votes
6answers
961 views

Why do some sites use “If you are not <user>, click here” instead of “Log out”?

I've recently noticed that several websites, e.g. Amazon, Dockers, etc. say "If you are not -username-, [click here]" instead of an explicit logout button. Is this another example of hiding the logout ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...