Patterns to help advance prospects along the sales funnel.

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0
votes
1answer
26 views

Best moment to ask for feedback why the user is not converting?

I want to understand better why the user is not converting, thus when he arrives at my page, why he does not buy anything. I was thinking to show a modal with a couple of pre-defined quick answers ...
1
vote
2answers
47 views

fixed header - with navigation for e-com site

I have an e-commerce site. I believe it makes sense to have a fixed header when a user scrolls down. This will show the items in the cart, and will also show the visitor when they have added a new ...
2
votes
0answers
51 views

side hand nav - to be or not to be

For e-commerces sites we often see side navigation, comprising of many other categories, in the hope the the visitor will see them, and go to these other categories and buy more items. In reality this ...
1
vote
1answer
52 views

making the phone number the most visible

So my e-commerce site has a freephone number. I was just wondering if we could work out all the best ways to get more people to ring that number, as orders always convert better and are of more value ...
0
votes
1answer
30 views

conversion rates on payment page with our without header and footer

I have an e-com site, and when the visitor gets to the payment page, I show the standard template of header and footer. I was wondering is it better to remove them both, as to not distract the ...
0
votes
1answer
39 views

Best way to display testimonials on a product page?

I was wondering what would be the best way to display a set of testimonials/reviews on a product-page for better conversions? Giving a tab with the reviews heading Displaying directly below the ...
2
votes
2answers
125 views

One page checkout with add to cart at the top to enhance conversation rate?

We are building an E-commerce website for a client that only sells one product (with different size). The customer can buy multiple quantity and different size every time. Now, we're having a ...
4
votes
1answer
73 views

Conversion rates for captive user systems

In the Real World, conversion rates and bounce rates bundle together factors of frustration, fun, efficiency, and cognitive load in a couple convenient metrics. I work in an enterprise environment in ...
46
votes
11answers
6k views

How can I make it extremely clear that the user needs to take one last action?

I am developing a new checkout wizard for my company's website, and I've added a "confirm your selections" panel as the last step in the wizard: From my perspective as the designer, I feel that I ...
2
votes
1answer
77 views

Is importance of ease of first use a recognized UX concept?

This is a bit strange question. I was wondering is there a named concept that ease of first use/trial is critical for winning new users and conversion. I'm referring to products/apps/services rather ...
1
vote
4answers
61 views

Succinct message to clearly direct user to check a box

I have a payment form, and part of it by default, asks your email address, but above that it currently has a question: Returning Customer? with two buttons Yes/No, which look a little ambiguous as ...
1
vote
3answers
106 views

what's the most optimum sequence of actions to add a product to cart on product page

Working on the product page for an e-commerce website I'm trying to decide what's the best sequence of the following user actions while giving the add to cart button highest visibility at the same ...
3
votes
2answers
137 views

What number of social share buttons has highest share rate?

Does having only one sharing button lead to content being shared more? Many buttons makes harder choice for user and make some distraction. With one social button, the user might not be prefer this ...
1
vote
1answer
24 views

What to name a registration landing page for most effective user acceptance

I'm looking for advice and stats on what is the most user friendly naming conventions for a registration page. I'm assuming users are reminded of a spammy situation if they are giving up their email ...
3
votes
1answer
82 views

Usage of outdated UI elements [closed]

I don't know for how long they have been having this, but today I realized amazons usage of a slider element on their home page (May 25, 2015). My general impression (mainly based on a few articles I ...
1
vote
1answer
87 views

Studies on image compression level and UX?

Recently, there has been an influx of data showing that sites improving the site performance saw a lift in conversion. For example, an in-house Walmart.com study found that, for every one second of ...
0
votes
0answers
35 views

How does displaying/hiding prices impact conversion?

So I am retooling a page for a company that offers tiered pricing packages based on the number of users for our software. Small business = $x/mo kind of thing. Does anyone have any conversion data or ...
1
vote
2answers
211 views

What is best practice for driving users to a web form?

Our website's #1 goal is getting people to fill out a form. What is the best practice to achieve that type of conversion? Popup that links to form page Popup that asks for basic info and then sends ...
3
votes
1answer
49 views

Is having a free area on an eCommerce site a good idea?

Will providing free offers (articles, guides, links) on an eCommerce site help sales? Free offers seem like a good idea on websites that provide services as the free stuff can help drive the customer ...
3
votes
2answers
132 views

Too many calls of action on product page

On my products page, I have a large image, then next to it I have add to cart. Below the add to cart section, I then have an Enquire Now button. And below that I have click for Live Chat, and below ...
1
vote
2answers
932 views

For shopping cart, use a session or cookie?

My current site uses a session to store all the items in a customers shopping cart. Of course a session will only last so long, so if the visitors came back in perhaps a few hours, or even the next ...
0
votes
1answer
98 views

Are there any case studies which provess that Re-design of existing Website helped to get more traffic and business significantly ? [closed]

Are there any case studies which provess that Re-design of existing Website helped to get more traffic and business significantly? If craiglist redesign their website today can it get more traffic is ...
1
vote
1answer
60 views

Using an icon to accompany text for better conversions

I have an add to cart button on my products page, and I am trying to decide if it is better to have an icon or not. This is what my current button looks like, but I see companies like Walmart just ...
2
votes
1answer
68 views

Reducing the steps for ordering online

I am trying to do what I can to reduce the steps of ordering online. Now I have it down to two steps. As soon as someone clicks to the cart to pay it goes to: Check the cart contents, edit quantity, ...
0
votes
2answers
487 views

Delay time before showing email capture modal

What is the optimal amount of time to wait before displaying an e-mail address capture modal (like the one below) to first-time visitors after they land on an e-commerce site? Does it depend on ...
1
vote
2answers
351 views

Where is the best position for a FORM on a landing page?

i am working on a long landing page (at the moment the design is about 9000px long) for the hotel/travel industry. I was wondering what was the best place to put the request form, right now i am ...
1
vote
2answers
252 views

Highlighting new or featured content

I'm adding a new feature to my business website, and I'd like to let users know about it. It's kind of hidden in a menu (Finite Math -> Practice) right now, and I'm trying to figure out the best way ...
2
votes
1answer
175 views

Is content teasing effective?

so lately I've been wondering, if there's any research on efficiency of content teasers, and by that I mean blurred content (for example: answers to questions) with registration button. My main ...
0
votes
3answers
192 views

Better way to offer a user a free plan vs paid options

When having to offer a user the choice between a "free forever plan" and a paid subscription, which is the best approach to present the plans to the user, in order to make the paid subscription more ...
2
votes
2answers
202 views

Grouped SKUs vs. Ungrouped SKUs on Product List Page

Some e-commerce sites will group similar SKUs together on their product listing page. For example, Macy's would group the same modeled stand mixer with different colors together and just show ...
3
votes
2answers
585 views

Evidence of a difference in conversion rate between a “ghost” and a “traditional” button?

Many new sites have been applying the "Ghost Buttons" in landing pages. Same people are saying this is a new trend of 2014. I think with the “ghost button” we have a beautiful and clean design. ...
3
votes
3answers
159 views

Do users object to homepages which contain a full section consisting of a contact form?

I've recently had users test a prototype for a new portfolio site for my company. The homepage is almost like a one-page site in that it has distinct sections, although each section links to another, ...
0
votes
3answers
1k views

Buy Now Button Styling Best Practices? (Font, Color, Shape)

We are having a debate on the design of an e-commerce website about the buy now button. I would appreciate your feedback and would be very grateful for a link backing up your opinion. How different ...
2
votes
2answers
111 views

Using gradual engagement for collecting reviews

For a product site, I am preparing a pattern to review products. To prevent spam (and due to legal requirements) we need the reviews to be confirmed by users. In my example, I would like to use email ...
3
votes
3answers
606 views

Pricing page: single vs multiple call-to-action button with multiple plans (example inside)

What do you think about having single vs multiple call-to-action buttons? When we were brainstorming our pricing page, half of the room was for single and the other half was for multiple. I'm trying ...
4
votes
5answers
507 views

Which spot has the best conversion in the grid layout?

We are going to show popup with 6 different offers, positioned by 3 in two rows. Of the these 6 offers, 2 are really beneficial for us (say, have high reward for click). Common sense says that we ...
3
votes
1answer
172 views

Studies about yellow increasing readership of technical materials?

I have read contradictory opinions on this topics. In general it is thought that yellow is an intellectual color. The problem is that most of the "studies" seem very pseudo-scientific. Some point out ...
1
vote
1answer
120 views

The 'Learn more' or 'Book now' Call to Action problem on overview pages

I need help thinking this through: There are holiday packages to be sold so I have an overview template that shows the collection of packages and a single detail template that explains the details (of ...
4
votes
2answers
220 views

Are carousels effective on non-Ecommerce sites [duplicate]

We run digital magazine websites. We use a carousel to feature content. Since we are interested in the user clicking through to view the content, and not converting them to anything (these are inhouse ...
1
vote
1answer
80 views

Creating a header for better conversions

My current header is showing site navigation at the very top. The links don't have any call of action, and they are duplication in the footer. I am sure this part of the site is some valuable real ...
6
votes
4answers
1k views

On TV, when you see an infomercial, why do they use jarring colors?

When you see an infomercial "buy now" type commercial on TV, they always use the jarring contrast of big yellow font on a blue background with a small viewport of video displaying the product. Does ...
0
votes
2answers
126 views

Website Conversion [Retail/Consumer Products vs B2B Large scale sales]

Should the UX of a website be treated differently and if so, how, when it comes to the difference between someone shopping for an e-commerce "buy-now" consumer product e.g. t-shirt, cellphone case ...
3
votes
2answers
1k views

numbers on a credit card expiry date year form [duplicate]

What is the best display to have for the years on a credit card expiry date field for payment. Should you have the whole year 2013, 2014, or is it better to have it displayed the same as on the credit ...
0
votes
3answers
130 views

Whats the best way to add relevant and short information next to the button to help users go to the next page?

On the website I'm working, users ask very frequently when do they get to do the upload to finish the order. Its a printing business, so users want to upload asap, but we dont want to storage all ...
2
votes
1answer
133 views

Best practices for free trialing a product with a learning curve

Our cloud-base product has a bit of a learning curve and we suspect this is affecting the # of conversions we get via free-trials. We're considering a number of approaches to improve conversions and ...
1
vote
4answers
224 views

returning customer vs new customer

Currently I am using the below scenario for returning customers and new customers. The address form is beneath. So if you are a new customer we require email and phone, but if you are returning then ...
1
vote
4answers
230 views

Should you have two signup forms on a beta page?

On a startup's beta page, is it a good idea to have two signup forms? --- Tagline --- Signup form --- Content --- More content --- An identical signup form The two forms are never both visible ...
1
vote
2answers
134 views

displaying product info layout

I have a product page, currently it is laid out like this: /////////////////////////////////////////// (Product Title) / (product price) / (add to cart) (product ...
0
votes
2answers
177 views

Applying bad UX for shaping user journey towards conversion point

If you take a look at this site: http://www.kooaba.com/ - there are some external links ("As seen on" section) for which there are no rollovers. These links, however, do not lead user down in the ...
-1
votes
1answer
94 views

.COM vs .ORG Preferred for Conversions? | Product that is very community oriented

Our company offers a CMS software package much like WordPress. We allow users to register a subdomain (yourdomain.example.com) for free. This is not entirely non-profit, as we offer the choice to ...