we're currently developing a fairly complex web portal. To improve the user experience, we want to provide a context-sensitive online help system that can aid the user in understanding certain aspects ...
I know I use them, and my peers use them, but how much does the average user actual use tooltips to figure out functionality?
I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this: So why we don't see this directly on website (service provider), ...
Current UI Here is a poorly designed panel on a preferences dialog for the open source audio editor 'Audacity'. I'd like to do something about it. How it got that way In the past the text beside ...
I want to add a context-sensitive help to my interface. It's a complex of numerous screens and data fields, intended for the trained enterprise user. Following this question and this one about why ...