content is information and experiences that may provide value for an end-user

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67
votes
12answers
13k views

About us: why do websites show the CEO, founders, and employees on this page?

Why would I want a tab for "meet the team"? Why would users even care about the people working there? I just want a working piece of software and thats good...right? Usually it looks something ...
23
votes
8answers
1k views

Can I safely remove search functionality?

One of our clients has a content-rich website with about 300 pages of content in total. We did our utmost best to provide a very clear main navigation, but also provide a search function in the ...
21
votes
3answers
596 views

Highly rated content, how do users expect this to be sorted?

We are currently designing a community where users can upload content (User Genererated Content). This content is voted on by those who have used the uploaded content (usage is a criteria for voting) ...
17
votes
7answers
2k views

Studies or experience on using faded text to indicate more content?

Text that ends with ... normally indicates that there is more to read. But now I heard some people talking about faded text is a better user experience? Has anyone tested this or has experience from ...
17
votes
4answers
165 views

Usability or Content: Knowing which is the cause of the problem?

I've been spending time looking at pages and page flows trying to reduce bail rates and increase completion rates on large ecomm site when a brand manager asked a very intriguing question, "How do you ...
15
votes
3answers
1k views

What is the best way to save & cancel a new content on a CMS?

I'm actually working on a project done by another UX designer before me, and I have some doubts about the way users can save & cancel their actions on the page of new content creation. This is a ...
13
votes
1answer
580 views

What's the ideal length of a paragraph

We all know what the ideal number of characters is for a line, however I haven't been able to find any guides on the number of lines that provide the best readability. I understand this is a bit ...
12
votes
3answers
1k views

Is a website sidebar a user blind spot?

I've seen studies about how ad blindness can prevent users from even noticing ads exist on a website, but are there any studies that perform the same research for the entire sidebar? On some sites, ...
11
votes
2answers
333 views

Should primary click/tap action be listed in contextual menu as well?

Contextual menus are a nice way to extend the number of actions that can be performed directly on an item. However, the primary action is sometimes doubled there, usually listed as the first one. ...
11
votes
4answers
2k views

How to hint that there's more beyond what you see in a scroll view?

I'm developing an (iOS) app that mainly consists of a UIScrollView. The view is paged and the scroll bar turned off, so currently there is nothing to indicate to the user that they can scroll down and ...
10
votes
11answers
3k views

Website redesign how do you know how to organize the navigation structure?

I know this question is extremely broad but I would like to know the steps a UX'er would take in order to understand what content there is on a site and then how to organize this content in terms of ...
10
votes
1answer
2k views

How do we avoid jumping content due to asynchronous loading

Delivering content on the web has over the years become more complex and heavier. Dependencies on third parties and external web services is increasing, causing longer loading times. The “click and ...
9
votes
2answers
430 views

How much /what type of content is appropriate for a modal window?

From reading previous questions about modal windows, my understanding is that they're best used for short required processes, or for providing help/info during a process that shouldn't be interrupted ...
7
votes
3answers
445 views

What is the correct way to indicate something can be either singular or plural?

Taking it as a given that the system is not intelligent enough to be able to recognise a single result as apposed to multiple results (don't ask!), what is the correct way to represent the possibility ...
7
votes
2answers
520 views

What steps should a UX'er take when re-designing a website?

I'm about to embark on a website re-design. I'm trying to get an idea of the tasks I should be doing prior to wireframing. The site is a large corporate site and the reason for redesigning is the ...
7
votes
3answers
308 views

Hide tabs without any content?

I am designing a dashboard that contains a number of modules bubbling up information from different parts of the product. One section is showcasing different people. I want to provide a tab-based way ...
7
votes
4answers
1k views

How best to combat right hand column blindness

Many ad-driven content-based websites have rich right hand columns, used primarily to cross-promote content from other parts of the site or to extend the user journey. The Daily Mail is the classic ...
7
votes
3answers
3k views

Design patterns for Search

I know this may sound very generic question, but I am forced to post this to understand different patterns of search. I am working on a content oriented site which contains various types ...
7
votes
2answers
159 views

How can I inform clients of the need for content strategy?

I am a web developer and often get involved in projects where there is no person on my team who is responsible for content strategy and no one within the client's team who knows much about it either - ...
6
votes
8answers
528 views

Rapid content audits, can this be done?

Content audits although immensely dull are essential to understanding an existing websites content. Content audits for larger sites where you're capturing each page and analysing the content page by ...
6
votes
4answers
333 views

Does Lack of Content Contribute to Higher Bounce Rate?

I've been doing some research in Analytics to hopefully discover why my bounce rate is higher post-redesign, and thus far, my results have been inconclusive. How important is it that a site has ...
6
votes
4answers
341 views

Is making all your desktop content available the same as making all the functionally available?

I was wondering if the argument for providing all the content from your desktop site on your mobile site includes making all the functionality and features also available?
6
votes
3answers
247 views

How to resolve lengthy hyperlinks?

When you’re editing content and have links to organizations or frameworks that has many words, the link might exceed an entire row or break a row. These lengthy links look ridiculous and could ...
6
votes
3answers
132 views

Ordering Timezones for an Event

I have an event website that I'm working on and noticed that my client wants all 4 US Continental timezones to be accounted for the time of the event. For example: Sunday, January 1st | 1:00 PM EST ...
6
votes
2answers
138 views

How do you effectively steer a user OFF your site and onto another one?

I'm working with a client who has a network of websites, each with content that will appeal to a specific audience. The issue we're having is that the client's flagship site will, for the foreseeable ...
6
votes
2answers
378 views

Linear vs Column layout, which one is more readable?

Are there existing/approved studies proving that one is better in readability than the other in these 2 layouts? Which one offers more chance to be read completely? download bmml source – ...
6
votes
2answers
358 views

Classic website to Mobile website content mapping

When a visitor with a mobile device clicks on a link to www.website.com/product we can redirect them to m.website.com/product. This page has content and a layout best suited to smart phone users. ...
6
votes
3answers
271 views

What is the UX term for sites with aggregated content delivered in an activity feed?

Sites like Pinterest and Mashable have infinite scrolling to the end of the content delivered. What term describes this type of site?
5
votes
4answers
1k views

Is it better to put text field for drop down with more than 15 items?

UXMovement.com recommends over 15 items in a drop-down should be a text field. I have a drop-down on a form field, on a web page, which has more (about 40) items to choose from. Dropdown value ...
5
votes
4answers
223 views

How to avoid “Loading fatigue”

I work at a company where our users run into a loading screen frequently. We can't preload the data because it's rather random. Right now we have a loading bar, and after a couple of times seeing it, ...
5
votes
6answers
461 views

Furnishing the sidebar the honest way

I'm developing yet another website (non-blog, static), and yet again I'm stumbling upon the same problem with inner (non-home) pages design. The layout is conventional: 960px wrapper header with ...
5
votes
5answers
238 views

Can we use CAPITAL LETTERS to indicate actions?

While designing for the web or the mobile applications, a natural free flowing text can be used for the general content, but when it comes to actions... can we use CAPITAL LETTERS.
5
votes
3answers
385 views

Display placeholders or hide meta data?

I'm currently working on a stock exchange site and I'm having a dilemma. Some financial instruments (Funds) have other properties than normal shares. However, there are some troubles with the data ...
5
votes
3answers
372 views

Is adding “Flag as inappropriate” button necessary for site with expiring content?

I am not sure if this is the right place to ask but we have an interesting situation going on. We are making a web service that allows users to share files, however, they do not have to sign up and ...
4
votes
3answers
285 views

Is there really a content strategy just for mobile?

I've orded a book called 'Content Strategy for Mobile' which should be an interesting read however, surely if your content is good enough for your desktop site should the same not apply for mobile? ...
4
votes
4answers
221 views

Is there a nice way to deal with geo-restricted access?

In a site which, by law (or otherwise?), cannot display certain content in a particular geographic region, what's a good way to deal with this? Hulu is pretty terrible (click here, seriously?): ...
4
votes
4answers
571 views

Best order for the company history page?

I'm making a company history page for 2005 to today. Each year has a paragraph about what happened that year. I'm conflicted as to whether I should show 2005 first (and let the user scroll down to ...
4
votes
1answer
338 views

Why at some web are pages always from 1,2,3 … for newest messages?

When I visit some pages, they have newest items first; page 1 has always the newest items. Some examples are imdb boards and icanhascheezburger. I think this is case of top posting, because messages ...
4
votes
2answers
115 views

How to encourage quality content?

Yahoo! Answers and StackExchange are two well-known examples of Q&A sites. Both sites allow users to ask questions, vote, and choose the best answer. Both sites have a point system to encourage ...
4
votes
2answers
91 views

Showing next stories to user : Best Practices

My site is a content heavy blogging platform/community. I was trying to understand the following two points: 1. How does showing a "Next Story" button to user vs. showing a listing of 3-5 Related ...
4
votes
6answers
214 views

Differences of UX opinion for primary nav - which is best for my website?

I'm part of a team designing a new website - I'm by no means the UX expert on the team but there are two clashes of 'philosophy' around how the user will access the content. It is primarily a resource ...
4
votes
2answers
79 views

Digital subscription on Newspaper differs from paper version

We browse newspaper sites daily and find the news the editors find most readable determined by the editors. They decide how important a news is, how it should be presented to the audience. Those news ...
4
votes
2answers
125 views

Making Creative Commons licenses easy to understand

I have been tasked in making some licenses on a search portal more understandable to our users. These licenses are listed as facets, so that the user can filter out which licenses they are interested ...
3
votes
3answers
184 views

How to best understand users' emotions?

A company I'm working for offers widgets for measuring users' emotional reactions to web content (mainly articles). We found that 5 reaction choices was the optimal amount, and currently we offer ...
3
votes
2answers
1k views

Where do campaign landing pages belong in my site architecture? How do I manage them?

I am working on a website project with a core focus on service areas. The central hierarchy of the services section looks like this: 1. Service Name 1 - overview - features and specs - ...
3
votes
4answers
307 views

Should I include any other information on a page with a long signup form?

I'm working on a form users will fill out to start a free trial of our product. Unfortunately all of the fields I've included are required for us to put them in our system properly. What I'm ...
3
votes
5answers
468 views

The navigation on Corporate websites

Corporate websites appeal to multiple audiences. I've seen from benchmarking the majority of sites have based their navigation around the audience segments. You'll see Investors in the main navigation ...
3
votes
2answers
575 views

How to best conduct a mobile app features audit?

We're redesigning a pretty heavy app and I've been tasked with creating a list of all of the current available features since they'll all need to be included in the next release. The thing is that ...
3
votes
1answer
488 views

How to present content behind a paywall to unregistered users

Say there is a content site that has professional resources for a specific profession. It works on a subscription model, where paid members can freely use/download each resource. I'm wondering, from ...
3
votes
3answers
312 views

Content Strategy to Avoid Duplicated Pages

I'm working with a client on a website redevelopment project where the site in question targets two main end user types, lets call them 'Business-A' and 'Business-B'. EDIT Apologies; I failed to ...