the set of processes and technologies that support the collection, managing, and publishing of information in any form or medium

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24
votes
8answers
1k views

Is there ever a requirement to allow text to be underlined when it's not a link or a header

We've built a custom CKEditor within one of the sites we've developed to allow users to add and edit the content on particular pages. However the editor by default comes with an Underline option and ...
7
votes
2answers
1k views

What is the most effective UI/UX paradigm for comment moderation in a CMS?

I've been working on a web CMS and I'm nearing the point where I'll be implementing comments and comment moderation. What are some common ways comment moderation is handled from a UI/UX perspective? ...
7
votes
2answers
150 views

How can I inform clients of the need for content strategy?

I am a web developer and often get involved in projects where there is no person on my team who is responsible for content strategy and no one within the client's team who knows much about it either - ...
6
votes
6answers
326 views

Should User Experience Designers / Architects be responsible for the CMS requirements of a website rebuild?

The requirements for the CMS needed to power a new website are often treated as technical requirements, and are therefore considered the province of developers or solutions architects. On the other ...
4
votes
2answers
126 views

Managing copy during interaction & visual design

I'm about to begin a web architecture and design project that will have many pages with lots of content / copy across several different languages. One of the challenges is that for each geographical ...
3
votes
1answer
77 views

Is there a good reason to have HTML and PDF version of TOS?

We have our Terms of service available as HTML and PDF. Is there a good reason to keep providing PDF version? It's extra work: Several languages Privacy policy / tos Room for mistakes between html ...
3
votes
3answers
249 views

Content Strategy to Avoid Duplicated Pages

I'm working with a client on a website redevelopment project where the site in question targets two main end user types, lets call them 'Business-A' and 'Business-B'. EDIT Apologies; I failed to ...
2
votes
4answers
602 views

Should a multi-step process use breadcrumbs for navigation, or a “TOC” page?

I am designing a mobile (and desktop) web app that allows a user to create shareable forms. The "advanced process" is broken down into five steps at the moment, laid out like this (Numbers will be ...
2
votes
2answers
107 views

How should different content types be ordered on a list based page - specifically news and events

I'm currently in the process of redesigning a site, and we're proposing to use a list based page to display various different types of content including latest events and news. When a user first ...
2
votes
3answers
165 views

How can I display really long content pages on a responsive site?

What are some of the better UX techniques to deal with really long static content pages? We are talking about 4-5 printed pages on a single URL of a site (meaning that if you were to print these ...
1
vote
2answers
211 views

Best wording for “edit X” button?

What is the best wording for an "edit section" button and why? The pages I am linking to will be for adding and editing existing items. For example it could contain one of: Manage Pages Add/Edit ...
1
vote
2answers
47 views

What techniques and software can be used to minimize replicate information on a website or book?

I'm planning a restructuring of a small business website. Currently I'm outlining it using OpenOffice.org Writer. The more I include, the harder it becomes to catch overlaps and try to find ways to ...
1
vote
1answer
109 views

What approaches to online commenting best promote high-value discussions and content?

Anyone who's read a news article online... ever... can see that old-style commenting ( ie: Enter your name, email address, and website (optional) ) is broken. StackOverflow's reputation model, and ...
1
vote
2answers
217 views

Information Architecture for Widgets - how do I organise my content?

Apologies if this should be a 'Content Strategy' question... anyway, I am involved in a project that is multi-platform and will have both mobile phone and tablet components (not identical). I will ...
1
vote
1answer
34 views

When you take on an existing site how much should keep all content / function?

We have been battling a little with our own conscious and some client expectations on quote and then build of sites that have existed for 4-10 years already. How much when you take on a project ...
1
vote
4answers
124 views

Alternative wording for 'pre filled' for Partially filled out PDF printout forms

This is more of a wording/content strategy issue than anything: But we have developed some on-line forms for our customers to fill out, however the top portion of the form (5 or so fields) are ...
1
vote
0answers
73 views

Good example of categorisation system? [closed]

Could you give some good examples of categorisation system that are used in web-applications?
0
votes
1answer
993 views

What is the best UX to let user perform CRUD operations?

My users will work on data grids bounded to list of entities. CRUD operations can be done directly in the data grid (inline editing) or in a popups (user will click in the grid toolbar on "create" or ...
0
votes
1answer
257 views

Is there a common best practice for rules generators? [closed]

I'm looking for examples of effective tools for generating and maintaining complex rules generators. Outlook's rules generator is nice – but doesn’t allow complex rules branching. Axure rules ...
0
votes
2answers
67 views

Huge content, Too many Personas

I'm working on a multi-screen website for my client. It's actually a new version of an existing website. Goal of this website is to give students, professors and parents a place to follow up with ...
0
votes
1answer
98 views

How do you absolutely ensure you've got EVERYTHING in a content inventory?

I've seen suggestions of various tools that crawl sites and generate reports. I've seen people suggest combing server logs, or just simply going through a website page-by-page and link-by-link ...
0
votes
3answers
252 views

A Long Aged Question: How is the content developed for the wireframe?

My name is Jarod, and I'm a web designer. Recently I started discovering that UX might most likely be my strongest field of interest since I'm most intrigued by how website visitors make buying ...
0
votes
1answer
36 views

Are Content Management and Content Strategy the same?

I work as a UX Strategist and always have a content audit performed before I begin any UX project. I've always referred to the planning, arrangement and writing of the content afterwards as Content ...